Odkryj pobyt w mieście Desaru

From check in to check out all was a breeze, staff was friendly, very accommodating and helpful. Only downside was their cleanliness. Need to upkeep and improve in that area. Breakfast spread was aplenty. Swimming pool great, but lots of sand in it, understandable as it is near to the beach. So far in my 3d2n stay it was safe. Nothing sus. Low crowd too, maybe sg holidays ending period. Overall a nice stay.

Beautiful rooms and resort! The infinity pool facing the sea was gorgeous! Our room and toilet were beautiful! The private pool was great but the water can be cold. It would be great if there could be a heater for the pool. There were a lot of insects (but it is understandable due to being surrounded by rainforest) so if you hate insects, do not stay in the rainforest room. We took the ocean room and it was already quite much lol. Our stay was AH-MAY-ZING. It was so private and luxurious. The staff were all very friendly and everyone showered our baby with so much love! We were deeply impressed and if you asked if we were ever going to stay there again, i would say “in a heartbeat!”. Thank you everyone for the amazing stay!

It seems to come down to management. I’m truly curious about the staff’s training because their professionalism is lacking. When we came in, the three ladies stayed seated “working on Facebook”, only after I tried to make eye contact did they look up. Later in our stay, a young man and woman in the resort uniforms cut in between our group going through a doorway. It was a little odd but I thought they might be other guests but then I saw they were employees. There seems to be no concern for respecting guests. I agree with the negative breakfast buffet feedback- yikes. It was a true waste of money when we could’ve done much better calling in our own food or preparing ourselves. The beach is dirty but quiet and that was nice for our young children.

Tunamaya unlike the outside look, first image you will feel it like very old building, and we were worried about the room all this thing. After we get the room, the room is perfectly clean, the toilet is clean and acceptable. I can see they do not clean the floor at balcony, it is ok, there have more fun at outside. The biggest advantages is the hotel is walking distance to beach which my daughter very like it. Breakfast is ok, simple and just nice. The outside restaurants are walking distance, this also better than other hotels. This is important because of going to town is about 30-35minutes by car.

My son and I recently went to Lotus Desaru and it was really fun. I actually didn’t expect a lot of things from here, but it really surprised me. The room was spacious, with high ceilings and cozy lighting. We had a bedroom upstairs, which made it feel even bigger. It was clean and comfortable, perfect for the two of us. Their cable even had Nickelodeon, so that was a plus, and they also had some movie channels. They also have room service from one of their restaurants, it can take 30-40 minutes to arrive but the food was really nice and eating inside your own room has some perks to it. My son absolutely loved the water park, and I enjoyed the pools too. There were plenty of activities to keep us entertained, and a good variety of restaurants with both seafood and western options. The breakfast was great, and the fact that you can catch the sunrise near the beach was a big bonus for us (make sure to head to the restaurant before 8 am, which we did). The beach was also beautiful with white sand and much better than I anticipated. The only thing that made me think twice about going back to the beach was that there was a rope attached to a buoy of some kind. First, I stepped on it and got small cuts on the sole of my right foot, and then I hit it again with my left, but this time, I hit the top part of my foot, resulting in even bigger cuts. I had to buy two band-aids (which were available nearby at the souvenir shop) to stop the bleeding. I’m pretty sure I’m not the only one who had that experience. I thought the ride from Johor Bahru to Desaru would take long but it only took about 1.5 hours by Grab. The fare from JB to Lotus on Saturday morning was RM255, but oddly enough, the ride back to JB was only RM130. Not sure why, but either way, it’s really not far at all for families coming from Singapore looking for a beach getaway like this. We had an amazing time (aside from that injury), and we are actually booked to go back in October with my two sons and wife, who couldn’t join last time. I highly recommend it for families who want a short ride and time off from the busy Singapore life.

Overall is one of the good hotel at that location. Beach is just infront of hotel. Seaview and relaxing holidays. Just disappointed with the cakes, 2 occasions happened, one the matcha cake is dry and hard and the other is the durian puff was spoilt. Tast sour and selling at 18. The staff immediately feedback to kitchen and chef made a new one for us. They didn't charge us the puff. This should not happen in 5 stars hotel.

Beautiful place, both the pools were great and they had enough activities to keep kids busy. Room was excellent with comfy and clean sheets/towels. Personally enjoyed the bicycle rides and walks within the resort. Buffet spread was good and in room dining was good too. Will visit again

Booked room while other families used other booking platform. Front counter is nice to give us rooms on the same floor. We also requested for a late checkout which is at 1pm. We were also given coupons for free welcome drink. Our overall encounter generally w hard rock is amazing. And we love it. My mother in law say it is a waste for staying for 2 days and 1 night and there's a lot to explore. Ohh also do check out in store too! If you are a guest there and shop at a certain amount, u can get free gift and further discounts!