Odkryj pobyt w mieście Zakopane

I recently stayed at this fantastic hotel and had an overall exceptional experience. The breakfast selection was impressive, offering a variety of delicious options to suit different tastes. The views from the hotel were breathtaking, providing a picturesque backdrop to my stay. Its central location made it convenient to explore the city, and the staff were not only professional but also genuinely friendly, enhancing the overall hospitality. I highly recommend this hotel for a delightful and memorable stay.

The hotel has its advantages and disadvantages, but it effectively ruined our stay of former children in the SPA zone and on saunas. After 30 km walk to relax in the sauna, so I chose the hotel from the SPA. My partner gave up his visits to the SPA when we found out there were children yelling, mainly because staying in a saunarium, which is a naked zone, is at least uncomfortable with 11-year-old girls. I decided to give the SPA zone a second chance, but I gave up immediately after I discovered that someone in a Finnish dried sauna had a puppy owl that the child had just played jacuzzi. I reported the reception problem, unfortunately without effect - there is no age regulation, children are allowed to stay in the SPA. There were other problems, such as: no towels, broken shower (the room was only listed when you tried to intervene by booking). As for the pluses: good breakfast, great location, 10 minutes from the route to Nosal. We have not been given the data to test the restaurant because there is no option without meat in the menu. The hotel has business and business clients, so (wrongly) I assumed that it complies with certain standards. I was completely joking about the fact that the hotel does not accept animals.

This is a great hotel for a family. We had a family suite that was very large and had a beautiful view of the mountains. The kids were on a pull-out sofa bed and found that the mattress was very thin and they could feel the springs. Other than that, we did not have any complaints. The bathroom was very large. There were TVs both in the bedroom area and the living area. The buffet breakfast was fantastic! The kids loved making their own Belgian waffles and the topping bar for that (and the pancakes) had everything! Peanut butter, fruit and regular syrups, chocolate chips, whipped cream, everything! There was also an omelette bar and several area of fruit, vegetables and hot and cold items. This is obviously a family hotel as the buffet offered plastic plates and utensils for young kids, as well as a small little table and chairs for them to sit in. The best part is that you can use the connected walkway to walk to the thermal baths. The hotel gives you wrist bands that allow you to scan right in and there are reserved lockers for the hotel and your wrist band opens up your private locker that corresponds to your room number. My 9 and 11 year old kids loved all the slides at the thermal baths. We took the opportunity to get out into nature and do a nearby hike. It was gorgeous! I just wish we had planned more than one night at this hotel!

Comparing to other 5-stars hotels we've been to: 1. Bathrooms - No wet wipes or air freshener. But it was spacious 2. Breakfasts - Cold buffet available, no toaster. Small choice of cartoned fruit juices available upon request - only orange and apple, no grapefruit, pineapple. ”Selection of cheeses/meats/cakes” label was 'obvious', - would be more helpful to label each fully. Small choice of yogurts (one). Hot dishes ordered from breakfast menu. Ordered mixed omelet and got plain egg. Ordered 2 teas and got one. Tea at 5 star we would expect proper loose leaf quality tea, but we got 'flavoured green tea' bag. And a slice of lemon that was just skin and no lemon. 3. Room - few choices of coffee/tea available; no milk (you can ask for more). Only very small cups available (not suitable for tea). TV. Lack of streaming like Netflix. Only terrestrial, mostly Polish with very few in English. Wifi was strong and fast in room though. Bed was comfortable and large. Room temperature was adjustable only by a fiddly electronic screen. Far easier are physical dials and controls. 4. Pool - small, more for relax and play, than swimming. 1 or 2 can swim at a time. It was chlorinated (not ozone). Crazy that it closes at 10pm, so after day out/evening meal you have very little time to use it. Midnight or 11pm would be more acceptable. Should be a time for adults only use of the spa - eg 9pm to 11pm at least, as it was very noisy with so many young children. It was 'winter break' time so we can understand the number of young screaming children, but feel that a reasonable limit could be in place, time-wise. 5. Sauna - Good that there was a it is a 'proper', traditional, Finnish, healthy, correct sauna, (nude or in a cotton wrap) but this was not enforced. This meant that ignorant people were sitting in wet swimming costumes. This is dangerous, unhealthy and insanitary, as the chlorine form the pools evaporates in the hot sauna air, and the dyes and the plastics from the costumes cause skin problems and the body cant sweat properly. Others sat directly on the wood causing damage to the sauna, and unhygienically sweating directly on the wood. Aromas/oils were available upon request, but that meant asking for it regularly, 4-5 times. 6. The outside deck (to jacuzzi) very slippery, like ice-rink! This should be improved or the ice cleared. 7. The 'jazz pianist' was monotonous, boring, and seemed to have only one style. 8. Paid parking only (50zl a day). We would expect that included.

Super sport for weekend with family or friends, I really like Spa zone and bar, cocktails are really good and tasty. Also location is good because you can reach for centre. Good and friendly staff they can help you to find and help to get what you want👏 Recommended🥂

Tętniący życiem hotel oferuje swoim klientom miłą i gościnną atmosferę. Na zewnątrz widoki zapierają dech w piersiach, wnętrza urządzone w przytulnym goralskim stylu. Na wyróżnienie zasługuje Pan Konrad z recepcji, który w profesjonalny sposób przedstawił ofertę hotelu z jego wszelkimi udogodnieniami. Dziękujemy również Panu Arkadiuszowi za oprowadzenie nas po hotelu. Podczas naszej krótkiej wizyty mielismy możliwość zjeść lunch w restauracji Grand Kasprowy. Dania smaczne i obfite z profesjonalna obsługą kelnerską w postaci Pana Tomasza. Panowie na Lobby Barze wyjątkowo uprzejmi i weseli. Po raz kolejny sprawdza się zasada ze miejsce tworzą ludzie i tak też jest w przypadku tego hotelu. Do zobaczenia wkrótce.