Odkryj pobyt w mieście Cerritos

I came into town on my own to attend a funeral the second week of January 2022. I used to live in this part of town so I picked this hotel because I knew it was a convenient location with freeway access and places near by for food. I’m also super picky about hotels and this is the only 3.5 star hotel in the area. When I got to the hotel I asked for an early check in because I needed somewhere to work for the early afternoon and was denied. But then when I was trying to find a place to go, the receptionist came and found me and then offered me a room. So I appreciated that. Other positives: free parking and clean room. Negatives: I was on the 5th floor and the walls are pretty thing. I could hear the person next to me talking on the phone. Also on my second night I got no sleep because there were some drugged out people arguing in the hall. Once they went to their room they continued making even more noise. This went on till about 2:30 a.m. This was probably a fluke, but definitely ruined my next day. Overall, good business hotel

Very clean and quiet. Staff Very friendly and nice. They take security Very seriously. Had a wonderful stay.

This place is like a Hollywood movie set from the Hollywood studio tour. You drive in and just park where ever you want because you don't know where is your room at. You walk to the lobby and it's quite small. It's two man operation as one works in the morning and another works at night. I never seen any other people working in the lobby other than those two people working at the lobby. I know the morning guy but don't know the night guy. The guy is helpful on what things is needed in the room so nice job for him. So we got the room 112 and it's on the first floor. There is two floors and there is no elevator to go up which there are stairs on the left side and the middle of the first floor. Once we got into our room, it smell like it recently got cleaned which is a good thing. There are places that would give you a room where they haven't had anyone in there for couple days or weeks. So I'm glad that it was a fresh room to start with. It had a strong smell of Clorox to disinfect the floor and other things that lures there. WiFi wasn't the best here. They gave us a password on the first day and it worked. The second day, apparently the WiFi didn't work and the password didn't work also so went back to the lobby to get a new password for it. I would think that they change the password everyday so people won't be attach to the WiFi every time. But it doesn't so not sure how their WiFi agreement works on staying with their WiFi. The WiFi comes on and off at times and most of the time it doesn't really work when you wanted to work. So if you have limited data, try to look for other places to use their WiFi other than the inn WiFi. On our 4th morning, we heard something dripping early morning so I woke up and found that water was coming down from the light fixture in the bathroom and on top of the sink. There was a lot of dirty water coming down from the ceiling. I called the front desk about the problem and ask for some towels. The guy was like ”Do you have anybody to come get the towels?” It was 7:30 in the morning and I'm on vacation. Of course I don't have anyone to come get the towels. So I had to hurry up to brush my teeth and throw some clothes on to go get towels from the lobby. I told the guy what happen and it seem like this situation happen before. He told me that he will get the maids ready when we leave so he did. We told him that we will be leaving and will be back at night time. Night time came and we went back into the room. This time it didn't smell like Clorox. I think they just mop the dirty water and clean a little bit here and there. I notice that they patch the hole that they did before and redid it on that same day. Then I looked around to see if was the first time or it happened before. It happened before because I looked at the baseboard and there was old water marks on it telling me that water got to it and stain it. If that happened before then they changed the carpet into hardwood floors so it wouldn't stink as much and it

With swimming pool (but I'm on a business trip, never used)

The room is large, the parking lot outside is also large, clean and comfortable, the hotel is very convenient for dining, less than a minute walk. The traffic is also very convenient, the road outside the hotel, the car rental is better, and the taxi is not convenient.

Such a surprise. As a traveling family we have road tripped all across the United States full time. However sometimes our budgets require a less “glamorous” stay. We did not have high expectations but this hotel beyond exceeded them! We had a very clean room. Clean beds. And more importantly a clean toilet and bathroom. Housekeeping ladies are lovely and kind. They stopped by every day to offer service and restock any towels and necessities needed. Front desk manager and workers were always kind and very helpful. They are pet friendly, which is necessary for us as we travel with our 2 chihuahuas. The pool was great for the kids and was maintained beautifully by the maintenance man. Great job on the management and new policy’s. There is security patrolling the parking lot all night which brings ease to assure our vehicles are safe. Guest laundry was available to us and no need for quarters as it accepts card/tap. Definitely recommend staying and if we are ever in the area again we will for sure return.

Location was good and the rooms were beautifully new, the only complaint I had was- I forgot to bring my toothbrush and toothpaste; so I asked the front desk for a set of complimentary products (as displayed inside of the room that we can ask for one). The staff said they ran out and needed some time to find a set. One hour later, no response. Called them again, said the same thing. I waited until I fell asleep and still no one brought me anything. Even until the next morning, they just forgot all about it and pretend nothing happened.