Odkryj pobyt w mieście Harrison

We stayed at the Element this past weekend and had a fantastic experience. Quick Overview - Staff was super nice, picked us up from the airport, held our bags while we went into the city before check in, Path station is across the street, great location with several restaurants nearby, hotel lobby and our room was clean, breakfast had plenty of variety (even stayed open 5 extra minutes for our teenagers who over slept), they have a nice bar & grill with good food and reasonable prices. Then to top it off, my daughter left her vintage magazine she bought in NYC. I thought for sure it was gone. Nope, the staff found it and dropped it in the mail to us this morning. AAA+++ Customer Service

The overall feeling of the hotel is good, the location is closer to the Newark Broad train station. A little further away from Path. Direct access to NY Pennsylvania Station (you can change to the subway to go to various places). The room size is as described. Breakfast is fine. Service attitude is also very good. There is Shuttle Bus pick-up service but the waiting time is a little longer. We recommend this hotel by all means!

We rented one of the event halls and let me just say our experience was made to be stress free and seamless. The staff there went above and beyond always willing to help with any issues that arose. The rooms and other facilities were near spotless. We requested to not be disturbed during the event and many measures were put in place to ensure a quiet and isolated area for us, allowing us to host a beautiful event.

We loved how close it was to downtown and very close to Penn Station to take the train to NYC. It was clean and bright and their restaurant was very nice. The staff was not very friendly. We got locked out of our room because the battery was dead. They could not replace the batter so we had to back up all of our stuff and move rooms. We did not get so much as an apology from the staff about the inconvenience. When I talk to them about the room change I asked if they could make sure the fridge was plugged in since we would be out when the room was ready. The front desk guy just said ”you will have to ask housekeeping to do that” I had no access to housekeeping to ask them. The evening front desk staff was very nice.

I'm Brazilian and I don't speak English fluently, but I can understand if the person speaks slowly and patiently. Unfortunately, the receptionist who received me did not want to help. I had difficulties with the food, there were no meals at the hotel, I couldn't get directions on where to go to eat. I was accompanied by my 7-year-old daughter who cried because she had nothing to eat, and the problem was not being able to buy, but someone helping me where I should be buying. I had problems with the delivery of an application and, again, the receptionist did not propose to help me. I'm disappointed

The good: great bed, large room, decent toiletries and OK shower. Everywhere seemed clean Areas for improvement: it’s not easy to find the shuttle times on the website but I did eventually and knew I’d have to get an Uber from EWR to the hotel. Took approx 15 minutes. On checking in, I asked what time the shuttle was in the morning. The reply was in the hour and it starts at 5:30am. I made arrangement to meet the rest of my group at 6am based on that info. Later in the day, I came down for a drink and dinner only to be told that the bar and bistro were closed due to lack of staff. This isn’t mentioned at all on the website or on check in. Not a huge issue as there are a few decent bars and restaurants close to the hotel The next morning, checking out at 5:25am, I was told that there is no 5:30am shuttle, that the check-in staff are repeatedly misinforming guests and that the 5:30 shuttle is when the shuttle leaves EWR. Great! Now I’m scrambling for an Uber/taxi, paying for something I didn’t expect or plan for, in a situation that could be avoided. Really annoying.

這家酒店的房間非常乾淨，床柔軟舒適，完全符合我的期望。酒店的工作人員非常熱情友好，提供的服務非常周到，辦理入住手續非常順利。下次我一定會再次選擇這家酒店！

The hotel is quiet and hygienic, that is, the surrounding public security is generally

Stay in a hotel every month. Strange things happened! Open the door and there is someone inside! Scary! I asked the front desk of the hotel that a person with the same name had already moved in. I got my kids who stayed in other hotels today and asked, ”Will there be anyone in there?” I want to contact Ctrip customer service to complain

After a long flight from the UK we arrived to check in and were greeted by very friendly reception staff who asked us all about our trip, where we were travelling to etc, so we explained we were at the start of a roadtrip. We asked if our room rate included breakfast, it didn't, but the very helpful Nate said he wanted our trip to get off to a good start and gave us a voucher for breakfast. Was a lovely gesture, very welcome and the next morning it set us up for the day - thanks Nate! The hotel itself was fine, the room perfectly adequate. Our only issue was the family across the corridor. I think there had been a problem with their room so they were in the hallway making such an amount of noise which carried on inside the room. I believe several complaints were made as it was as though there was a party going on. Security came up a couple of times and it eventually quietened down. Just not what we needed at 11pm onwards after a long flight, nor I'm sure did anyone else.