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Hotele blisko słynnych atrakcji w: Clark

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ACME Markets

The Westfield Inn, BW Signature Collection
4.1/5101 opinii

The Westfield Inn, BW Signature Collection

Westfield|ACME Markets w odległości 3.66km
I have stayed at this location twice since March. I chose to stay there because of the location. The first time we were given a room with incomplete renovations. I couldn't sleep, and didn't want to disturb my husband. There was a sofa there, and I could have sat up to read, but there was a large empty space where there should have been an end table and a lamp. We could not get a cup of coffee in the morning due to the machine malfunctioning, Ok, not the best, not the worst. The second time (checked out yesterday) was a horror show. I got on the elevator to go to the breakfast room. I waited and waited, elevator did nothing. I walked down the one flight to the breakfast room. Ok, not that big a deal. However, when I went to leave with my suitcase the elevator STILL did not work. I waited and waited again. I had to be at an appointment. So, with a bad knee I had to carry my bag down 3 flights of stairs. I was very upset, and made it clear at the reception. The young woman at the desk saw fit to help somebody who got there before me. As we were speaking the elevator arrived on the first floor. Her response was ”See, it's working, you just needed to be patient:” She took my bag and as she was walking away I heard her say very audibly ”Jesus Christ!” When I returned for my bag, I had calmed down and wanted to be civil with this young woman. I asked for my bag. She did not ask my name and she brought out the wrong one. She asked me if I was someone by another name. I said no, she then proceeded to ask if it was a Vera Bradley bag. I said no, described my bag, and gave her my name. I went to the edge of the room and pointed out my bag, saying ”it's right there”. She then became very sarcastic, saying well ”that was why I was asking, otherwise how would I know?”. I was planning to thank her, but before I could she said ”you're welcome” very sarcastically” and literally slammed the door to the room (she was inside) on me. Never again. Maybe this young woman should learn empathy, and customer service skill training is in order. Never again. The office where I had my appointment told me that they've received nothing but complaints about this over-priced hotel.

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Target

The Westfield Inn, BW Signature Collection
4.1/5101 opinii

The Westfield Inn, BW Signature Collection

Westfield|Target w odległości 4.23km
I have stayed at this location twice since March. I chose to stay there because of the location. The first time we were given a room with incomplete renovations. I couldn't sleep, and didn't want to disturb my husband. There was a sofa there, and I could have sat up to read, but there was a large empty space where there should have been an end table and a lamp. We could not get a cup of coffee in the morning due to the machine malfunctioning, Ok, not the best, not the worst. The second time (checked out yesterday) was a horror show. I got on the elevator to go to the breakfast room. I waited and waited, elevator did nothing. I walked down the one flight to the breakfast room. Ok, not that big a deal. However, when I went to leave with my suitcase the elevator STILL did not work. I waited and waited again. I had to be at an appointment. So, with a bad knee I had to carry my bag down 3 flights of stairs. I was very upset, and made it clear at the reception. The young woman at the desk saw fit to help somebody who got there before me. As we were speaking the elevator arrived on the first floor. Her response was ”See, it's working, you just needed to be patient:” She took my bag and as she was walking away I heard her say very audibly ”Jesus Christ!” When I returned for my bag, I had calmed down and wanted to be civil with this young woman. I asked for my bag. She did not ask my name and she brought out the wrong one. She asked me if I was someone by another name. I said no, she then proceeded to ask if it was a Vera Bradley bag. I said no, described my bag, and gave her my name. I went to the edge of the room and pointed out my bag, saying ”it's right there”. She then became very sarcastic, saying well ”that was why I was asking, otherwise how would I know?”. I was planning to thank her, but before I could she said ”you're welcome” very sarcastically” and literally slammed the door to the room (she was inside) on me. Never again. Maybe this young woman should learn empathy, and customer service skill training is in order. Never again. The office where I had my appointment told me that they've received nothing but complaints about this over-priced hotel.

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Marshalls

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Clark Commons Shopping Center

The Westfield Inn, BW Signature Collection
4.1/5101 opinii

The Westfield Inn, BW Signature Collection

Westfield|Clark Commons Shopping Center w odległości 4.18km
I have stayed at this location twice since March. I chose to stay there because of the location. The first time we were given a room with incomplete renovations. I couldn't sleep, and didn't want to disturb my husband. There was a sofa there, and I could have sat up to read, but there was a large empty space where there should have been an end table and a lamp. We could not get a cup of coffee in the morning due to the machine malfunctioning, Ok, not the best, not the worst. The second time (checked out yesterday) was a horror show. I got on the elevator to go to the breakfast room. I waited and waited, elevator did nothing. I walked down the one flight to the breakfast room. Ok, not that big a deal. However, when I went to leave with my suitcase the elevator STILL did not work. I waited and waited again. I had to be at an appointment. So, with a bad knee I had to carry my bag down 3 flights of stairs. I was very upset, and made it clear at the reception. The young woman at the desk saw fit to help somebody who got there before me. As we were speaking the elevator arrived on the first floor. Her response was ”See, it's working, you just needed to be patient:” She took my bag and as she was walking away I heard her say very audibly ”Jesus Christ!” When I returned for my bag, I had calmed down and wanted to be civil with this young woman. I asked for my bag. She did not ask my name and she brought out the wrong one. She asked me if I was someone by another name. I said no, she then proceeded to ask if it was a Vera Bradley bag. I said no, described my bag, and gave her my name. I went to the edge of the room and pointed out my bag, saying ”it's right there”. She then became very sarcastic, saying well ”that was why I was asking, otherwise how would I know?”. I was planning to thank her, but before I could she said ”you're welcome” very sarcastically” and literally slammed the door to the room (she was inside) on me. Never again. Maybe this young woman should learn empathy, and customer service skill training is in order. Never again. The office where I had my appointment told me that they've received nothing but complaints about this over-priced hotel.

Pokaż więcej

Zobacz opinie gości na temat hoteli w: Clark

Szukasz hoteli w mieście Clark? Zainspiruj się opiniami innych podróżnych.
Holiday Inn Clark - Newark, an IHG Hotel
4/5103 opinii
The hotel was nice for the price. The guest service person was awesome and upgraded my room to king size with no problem.

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Lokalne informacje dla podróżnych

Najwyższa cena1 614 zł
Najniższa cena492 zł
Liczba opinii103
Liczba hoteli3
Średnia cena (dni powszednie)695 zł
Średnia cena (weekend)756 zł