Hotele Hostels w Cologne

We stayed in the hotel as a family with 7 years old child without any problem. We didn't eat breakfast at the hotel so we have no idea about restaurant. Employees are kind and doing their best. Very good location. You can walk all the touristic places. We went to Cologne on December and it was cold. Whenever we felt cold, we turned to hotel for rest in 5-10 minutes. The best christmas market (Heumarkt) is near the hotel and you can use public transport in front of the hotel (if you need). Walk distance to the Dom Cathedral, Love Bridge, Chocolate Museum, Shildergrasse and all the christmas markets.

The (non-upgraded) room is relatively spacious, well designed and quiet. I'm glad I did not accept a higher cost upgrade option. It was great for a 4-day stay. There's a separate area for clothing and storage, and a small refrigerator. There was a wall of windows, good light and effective blackout curtains. The in-room coffee service is nice - I didn't find this in my other hotels. The breakfast buffet is worth the price, especially considering the quality, and that a single cup of coffee elsewhere can easily be 5 Euros. It's not a train station hotel (one mile away from the HBF and the Dom), but this hotel is in a very nice area, and is convenient to a great many dining and entertainment options for a Cologne tourist. It's not horrible to take the train here (with one connection) if you are reasonably mobile. Public transit options are many once you figure them out. The USB charging outlets are helpful -- and I did not find these in any other of my hotels. Overall, this chain is a significant step up from the likes of Ibis and Motel One. This hotel is very much worth the reasonable premium it charges. Desk staff was very friendly and helpful throughout my visit. I would happily return to this property.

I have stayed in mercure hotels in over 5 countries and many cities. They are the best. Beds were comfortable and huge rooms. Great service. Location was great with many great local restaurants nearby. Just next to the metro. Super stay! Danke Schone!

A very nice hotel. I often stay here when I go to Cologne on business. It is close to the central train station and is convenient to go everywhere. It is a very nice hotel.

There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”

This was my first time staying at a hostel as I wanted a bit of traveller experience and most importantly keep my trip to Cologne cheap and affordable for three days. I read tons of reviews before I opted to stay at a&o and I was convinced this was ideal place in terms of location, affordability and also getting the best experience as a traveller. On my arrival, I was greeted with a warm welcome by there friendly staff at reception, I quickly observed what they had to offer and in honesty not much, a small lounge area with a small bar but they did have a pool table...I didn't mind too much as I knew I would be out most of the day. I was told I be staying in a 6 bed room (mixed) which I was ok with as I wanted to meet people, I had to pay around 5 Euros for sheets and a towel as this is not included to my surprise. There was no locker but a secure cage under the bed and If I wanted to securely lock it I would had to pay a refundable 20 Euro deposit to get a padlock from reception. The room was ok, it was clean and had good lighting but space was limited. There was separate toilet and shower room which I felt was convenient and was kept in a good condition. During the night, I didn't really get the best of sleep as you can hear a lot of people talking and walking up and down the hall way. Also, it's a 24hr check in so therefore anyone could come stay in the room at anytime which sometime kept me restless. It's also worth mentioning, this hostel accommodates pretty much everyone, from couples, big groups, school trips and family which during my stay I saw plenty of. The hostel is in a good location, 10-20 mins walk and you will find yourself surrounded by restaurants, bars, shops and in the central part of Cologne. My overall thoughts of staying at a&o is, it's a good place, friendly staff and pretty much everything at your doorstep. Not the best of sleeps I've had and knowing anyone could come in at any time was not ideal. I didn't always feel that my personal stuff was safe and secured but that's just me and I was a bit let down with the lack of facilities the hostel had to offer. I defiantly would recommend staying there if you come in a group but if alone no more than one night. Would I stay there again or at any hostel for that matter...probably not! If you're a hotel person like me then I would suggest to keep it like that.