Hotele w Crucero Tezoyuca

Hope you can take the time to read this. Super good: very nice gardens and buildings, friendly staff. Very bad: they don’t watch details and are not customer oriented in management. I would not consider this hotel pet friendly! I think especially in Covid times the customer satisfaction should be even more priority no 1 then ever, as you might depend on them in the future even if it is only 2 nights!? Let’s see, what the responsible manager will reply to this, as I offered to speak in person to him 3 times and none of them ever did. I was here with my girlfriend and our little dog. I reserved thru a Internet side and contacted the hotel directly about the possible extra cost of the dog. I stated, that if I don’t get the response till xx time to cancel, I assume, that the dog is for free. They responded in time welcoming us, but the main interest was to let us know the check in and check out times - not mentioning any cost of the doggy. So for me it was clear, that our dog stays for free. When we arrived, they circled all the ‚important‘ things like check out time and that it is 2 adults and no kids. I told them, that they forgot to circle incl. our doggy, as I was writing to them. They were surprised about that information and had to do some calls. It ended up, that they didn’t have a room like booked anymore and we were offered another room with 2 single beds, which I refused as I wanted a king size as reserved. They were sorry not to have a room like this for doggies and also they told me that the cost per night will be 2000 MX$ (+- 100US$) extra for the little dog!! I refused to pay the extra cost due to my email correspondence. I told the (very friendly and engaged) front desk guy that maybe they would like to offer an upgrade to solve the king size problem. He asked me to forward the email conversation about the dog to them (even if they should have it - how embarrassing). As we had a meeting with friends scheduled, we had to leave the luggage there without being checked in. Not nice, but it was ok for us. It was 3:30 pm - the guy offered me to call me latest 3 hours later to find a solution. I don’t know, what would take 3 hours to decide on that - anyway… the call was 4 and a half hours later telling me, that they found a king size room for me. He wanted to hang up quickly, but I asked about the solution for the cost of the dog. He was embarrassed to say, that his manager said, that we still need to pay for the dog 4000 MX$. I refused again and offered again to talk to the manager as well as I asked for another call - which never happened. At 2 in the night we arrived. Sorry for the lady at the front desk - she wanted to charge for our dog again and I intensively explained her, why I will not do it. Somehow I believe she was a bit suprised about my straight point, but she seemed to accept it. Never the less she asked me for an open credit on my card, which I refused. She accepted it and we could move in. In an extremely small room (no. 80

With a stay at Radisson Hotel Cuernanvaca in Crucero Tezoyuca, you'll be 10.9 mi (17.6 km) from Robert Brady Museum and 11 mi (17.8 km) from Cuernavaca Cathedral. This upscale hotel is 11.1 mi (17.9 km) from Jardín Juárez and 11.1 mi (17.9 km) from Cuauhnahuac Regional Museum.Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Crucero Tezoyuca? This hotel has 291 square feet (27 square meters) of space consisting of a conference center and 7 meeting rooms. Free self parking is available onsite.Stay in one of 46 guestrooms featuring LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

With a stay at Casa Francisco Cuernavaca, you'll be centrally located in Cuernavaca, within a 5-minute drive of Galerias Cuernavaca Mall and Juan Soriano Museum. This upscale hotel is 17.2 mi (27.6 km) from Tepozteco Pyramid and 1.4 mi (2.3 km) from Ethnobotanical Garden and Museum of Traditional and Herbal Medicine.Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and a television in a common area.Enjoy international cuisine at Primavera, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Cooked-to-order breakfasts are available daily for a fee.Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Cuernavaca? This hotel has 1184 square feet (110 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 100 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

With a stay at Hosteria Las Quintas Hotel, you'll be centrally located in Cuernavaca, within a 5-minute drive of Galerias Cuernavaca Mall and Juan Soriano Museum. This family-friendly hotel is 16.9 mi (27.2 km) from Tepozteco Pyramid and 1 mi (1.6 km) from Ethnobotanical Garden and Museum of Traditional and Herbal Medicine.Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including a sauna and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 10 km.Enjoy Mexican cuisine at Las Quintas, a fine-dining restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Buffet breakfasts are served on weekends from 9:00 AM to 1:00 PM for a fee.Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Cuernavaca? This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Stay in one of 121 guestrooms featuring LCD televisions. Your Select Comfort bed comes with premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

With a stay at Hotel Rúah, you'll be centrally located in Cuernavaca, within a 10-minute walk of Jardín Juárez and Cuauhnahuac Regional Museum. This hotel is 0.6 mi (1 km) from Borda Gardens and 0.8 mi (1.4 km) from Cuernavaca Cathedral.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access and a picnic area.Grab a bite to eat at Desayuneria, a poolside restaurant where you can take in the garden view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:30 AM to noon for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Stay in one of 30 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided.

With a stay at Finca de los Angeles in Xochitepec, you'll be within a 5-minute drive of Hacienda de Chiconcuac and St. John the Evangelist Church. This hotel is 12.3 mi (19.9 km) from Tequesquitengo Lake and 12.9 mi (20.8 km) from Water Park El Rollo.Enjoy a range of recreational amenities, including an outdoor pool, a waterslide, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.At Finca de los Angeles, enjoy a satisfying meal at the restaurant.Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.Make yourself at home in one of the 16 air-conditioned rooms featuring flat-screen televisions. Bathrooms with showers are provided. Conveniences include safes and ceiling fans, and housekeeping is provided daily.

Located in Cuernavaca (Rancho Cortes), Aristos Cuernavaca is within a 15-minute drive of Plaza de Armas and El Tepozteco National Park. This upscale hotel is 5.1 mi (8.3 km) from Borda Gardens and 5.3 mi (8.5 km) from Cuernavaca Cathedral.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, an arcade/game room, and barbecue grills.Enjoy international cuisine at LA PALAPA, a restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Buffet breakfasts are served on weekends from 8:00 AM to 12:30 PM for a fee.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.Stay in one of 94 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.

The first time I stayed at this hotel, although the price felt a bit expensive, it was worth it, the location was OK, the room was large, the facilities were complete, and I booked one more night.

Good only when entering the room it didn't smell very good

For a friend to book a room, did not pay attention to this hotel is must pay the room rate at the hotel, a bit troublesome, it is very inconvenient to have to collect the payment directly. I won't book again next time.