Hotele w De Witt

Newly updated interior of room, fresh paint, new flooring, updated bathroom fixtures. Very comfortable bed and fresh linens. Breakfast included was well stocked with many options. Would 10/10 recommend.

We stayed because my son was wrestling at OCC for the states we received 3rd and he went 3-0 for the day it was awesome.Thank you for the accommodations. We would recommend this hotel again, easy on and off the highway.

I used it during my business trip and I was able to spend the perfect day on business trips. Thank you for your excellent service when staying. I leave after using it well.

Stayed here overnight while traveling to the North East on a Tuesday night. We are Diamond members and utilize the online check in services when available. It allows you to choose your room and get a digital key (in some cases). We had done this but the digital key was not working, so we went to the desk to get a key card. The gentleman working had not acknowledged us when we arrived (usually at least a greeting us given) and was actually outside smoking, visiting with someone sitting outside and on his phone when we came back down for a key card. He pulled himself away to get us the key card, surprisingly not even checking ID or our check in information. No mention of being Diamond members (we have done this enough to know they have a practice of saying “thank you for staying with us and being a Diamond member” and then offering water or something else. None of that…. He appeared to have no interest in us as customers. The room was clean and everything else about the place was nice. Always appreciate the lotion, soap and shampoo dispensers in room. The rooms are simple and modern which allows for a reasonable stay, especially when just a quick overnight stop. It is Located next to a Costco and small shopping area so it was easy to find gas and a place to eat - very convenient. The water filling stations at Tru are appreciated and we always have our refillable bottles along when we travel. Breakfast is available - omelets, sausage, pancakes, yogurt, cereals, juice and coffee. At breakfast the Coffee was out but when we mentioned it, the morning clerk gladly brought out a new pot.

Have some self worth and don't stay here! Arrived to the hotel on a Friday at dinner time with no one else around. Felt weird because this hotel was supposed to be sold out. More on that later. Lobby was decent. Big breakfast area. Just no breakfast beside muffin tops in plastic packages and bowls of cereal. The waffle maker doesn't work. Signs up in the lobby not to drink milk because there is not enough. Drink the juice from the machine. Elevator broken. That ****** Rooms 201 and 203 were our groups for the weekend. 201 has been smoked in for the past 25 years and absolutely stinks of dead butts. So gross. Had no idea rooms like this still existed. 203 was mine and was filthy. Bed had no blanket and was missing a pillow. The couch was stained with God knows what. Long hair covered the temperature unit in the room. Saturday went to the ND Syracuse FB game and got back to the hotel about 9pm. I was watching TV in my room when a staff member broke into my room with their card and was surprised to see me. Made up a story that they were making up rooms for guests checking into the hotel. Upon yelling at them to get out of my room because of the lie she was telling me, she proceeded to do it to room 201. I again yelled at her to get away. Drug use was evident in her behavior. Upon bringing my complaint to the lobby staff in the morning, I learned that she had done this to a few other rooms also. This place and its Friday and Saturday night staff should be condemned and fired for their incompetent services to hotel guests.

The hotel was really clean, the breakfast and restaurant were convenient as well as the pool and gym. The rooms were comfortable and accommodated with the weather, with great heating. The people were so sweet and helpful and it was an overall great experience. Especially Cam and Rayelle who were beyond helpful and altruistic.Jonathan (manger of the hotel) made our vacation a memorable one with his great care and hospitality.

Was going to give 4 stars however I deducted one more star due to the cigarette smoking spot. I don’t care if you want to smoke, the unfortunate part is where they have their dedicated smoking area is that it’s in the nicest part of the hotel grounds. It’s between the breakfast area and pool right off the main lobby. There is a great breakfast in the morning with tables right outside this area, but virtually no one was eating out here because of the people smoking and ash trays on the tables. Literally, move the smoking area anywhere else on the grounds. Ok aside from that grievance, the rest of the hotel is decent. Staff was nice, especially the guy working the breakfast station. He was working hard, was polite, enthusiastic, and getting everyone what they needed. Rooms were decent, a bit dated but you could tell they were making some upgrades. Bed was comfy and the pillows were 5/5 due to them not being the crappy feather ones your head falls right through. Bravo! Hallways are definitely in need of new carpet. Long-standing stains and again, the smell of cigarettes lingered. The room did not smell so we had no issues with it there. Pool area is beautiful and perfect for lounging. I would recommend this hotel if you are someone with moderate expectations. It’s also in a great location to the mall and Green Lake state park.

We chose this hotel because most places were just too expensive for visiting the NY State Fair and we stayed at Red Roof Inn before. The drawbacks: Rooms need renovation-ceiling in our room was falling apart. Second: Housekeeping needs improvement. You have to coordinate things so the room gets cleaned. If not you are out of luck. And if you are not ready you ”inconvenience” them. I was told this and to me this was inappropriate. On the plus side it is in a great location but Carrier Circle is difficult to maneuver. You have to pay close attention to the signs. Would I stay here again? Not for awhile.

I was looking for a last minute hotel to stay in for a super early flight the next morning. I usually steer clear of Red Roof Inn type of hotels, but this not technically a Red Roof Inn, and the pictures online looked pretty decent. Decided to book and that was a HUGE mistake. Arrived and there was a woman in a car next to us that was clearly on some type of drugs. Quickly went inside where the staff behind the counter was dealing with a sketchy guy who insisted on tipping her which she ultimately dismissed. While he was putting his hand back into his pocket we noticed a bag of drugs in his hands. Got checked into the room, and it was the most disgusting thing I have ever stayed in. There was long hair all over the bathroom floor, a disgusting dirty wash cloth hanging from the shower curtain, there were stains all over the sheets, bedding had holes in it, door was broken, pillows were stained. Oh, and when I booked online it said it was non refundable, and when checking in this was the only room that was non smoking. Do not let the pictures online get you like they got me. I have added my photos that should be displayed on their website.

To be transparent, my view is a bit biased since my car was hit (and run) in the parking lot. I know it isn't the hotel's responsibility but 1) there are no security cameras covering the parking lot (a basic safety issue in my book) and 2) hotel management said they would help with an incident report which they did not. This incident to the aside, there are other issues. To start the hvac units are old and loud. I am a Gold level customer and these are some of the worst that I have experienced. Second, I don't know where they were hiding, but the front desk was frequently unmanned. I saw this delay check-in including my own. Third, there were towels and trash stacked in the hallway down from our room when we arrived (late afternoon) Hello housekeeping? A couple of other nits that I won't repeat but I don't see how this place is up to Marriott standards. Management was certainly not on its game last weekend.