Tetka Apartments

Apartments Lazarević

"We had a fantastic stay with Goran who is a wonderful host. He is on hand to answer any queries. The views from the balcony are just stunning, we just spent so much time sitting out enjoying looking at the views. The apartment is so clean, spacious and so comfortable. It’s so well kitted out, a washing machine, coffee maker etc so you won’t be stuck. Just a ten minute walk to the old town, but so quiet and peaceful at night with a lovely donkey across the road who comes to say hello. The walk to the apartment is slightly challenging as it’s uphill but manageable for most people and it’s completely worth it. If hiring a car, make sure it’s an automatic and a smaller car. Would highly recommend booking here, we were devastated leaving. Great value and so much room."

Hotel Palazzo del Mare - Essenza

"We arrived at the hotel at 11:30am, fully aware that check-in wasn’t until 2pm, which was totally fine. At first, the reception staff began checking us in, giving us breakfast times and general information. Everything seemed routine, until they suddenly told us there was no record of our booking. From that point, the service took a dramatic turn for the worse. The staff quickly distanced themselves, offering no apology, no assistance, and no attempt to resolve the situation. Instead, we were simply told, “You’ll have to sort it yourselves.” No effort was made to help us, despite it clearly being a stressful and upsetting experience. The manager in particular was shockingly rude and dismissive. When we asked calmly for help or clarification, he showed no concern whatsoever. He barely acknowledged us, offered no solutions, and made it very clear that we were not his problem. His attitude was cold, condescending, and completely devoid of any basic customer service. Rather than diffusing the situation, his behaviour made it far worse — we felt humiliated, ignored, and completely abandoned. On top of all that, the toilet in the lobby was out of order, which was incredibly inconvenient given we were stuck there for hours. The electrics also kept cutting out during the six hours we waited — lights and power flickered constantly, making the lobby feel more like a disaster zone than a welcoming hotel. The only positive in all of this was Joyanna at reception, who came on shift later. She was the only one who showed empathy, professionalism, and basic human decency. She listened to us, tried to help, and treated us with kindness when no one else did. Her efforts stood out in stark contrast to the rest of the staff, especially the manager. We weren’t expecting perfection, just some support when something clearly went wrong. Instead, we were met with indifference, rudeness, and a total lack of accountability. This experience completely ruined the start of our holiday. We felt disrespected, unsupported, and utterly devalued as paying customers. We will never return to this hotel."

Apartments Miramar

"Excellent. Superb view and access to the sea. 15 min drive to Kotor which is one of the finest old towns in the world. Only negative is narrow road for access but off street parking is available. Russian managed though very friendly and helpful."