Hotele niedaleko Duke University Chapel, Durham

The photo in the hotel room that arrived at 12 o'clock in the middle of the night was not taken. The clean service was very good. There were many supermarkets and restaurants on the side. The important thing was that it was close to Duke University!

Stayed two nights Sept 29, Sept 30 of 2022. The hotel itself is okay lots of parking and had an overall welcoming appearance upon check in. Our room was decent, beds were comfortable and the shower was an absolute dream, great pressure and heat. The constant smell of cigarette smoke was something anyone could smell walking through the hallway and should have been promptly addressed by hotel staff. The crying baby in the room next to us was just unfortunate and no fault of the hotels but that's where the smoke was originating from. Our room had some pasta and a bottle cap on the floor when we entered, not the end of the world but leaves a icky feeling. The hotel itself had NOTHING open. No bar, no restaurant and the pool was closed for maintenance. This should be something they communicate to guests prior to arrival. The power went out at the hotel on Friday night around 8pm and was still out when we checked out the following morning around 11:30am. Not the fault of the hotel however the place was completely dark, no emergency lighting what so ever. There was no hot water either. A hotel this large should have an emergency back up generator to handle a few small loads that would make the world of difference to their guests and be a relatively small investment.

An outstanding location near the interstate but not overwhelmed with traffic. Actually, very light traffic but great proximity to Duke University and Medical Center, eating, shopping, and an easy commute to Chapel Hill. Rooms where amazing and have convinced me to make Home2 my go-tos for work trips. The lobby in this new hotel was amazing. And the staff made everything even better! The night staff was incredibly polite and helpful and Priscilla and Mimi during the day were the best- even nice enough to hang on to my wife's forgotten pillow until we could come back to get it. HIGHLY recommended!

The conditions are very good. The room is large, the decoration is very good, there is a car to Duke University, it is still good. Walk to some restaurants, walk to Duke University for at least 30 minutes, the road is more desolate, it is recommended to use Uber.

Facilities: very good Hygiene: very good Environment: quiet. It is also closer to downtown. good service There are many types of breakfast. reluctantly. There is a good Thai restaurant near the hotel.

My wife and I stayed April 9th-12th. We have stayed at this property several times now. We arrived right around 3pm, checking in online. We were greeted right away and were in our room in no time at all. Usually we are in a 4th floor room, overlooking the front of the property. This time we were on the 1st floor, with more of a woodsy view. This visit, like the others, was wonderful. Our room looked great, smelled great, and once again the room had a very welcoming feel. Everything worked well. The bed was super comfortable. Our previous rooms were always very quiet. This was true once again. This room is now my favorite, and I hope to be able to stay in this room again. Breakfast was delicious, and very satisfying. My issue with our last visit was that there was no mixing it up with the breakfast offerings on that 3 day visit. Same mains each day. I will say that on this 3 day visit, they did indeed mix it up a bit, and it was very much appreciated. Once again ,everyone from the property that we made contact with, were super nice. Just a joy to interact with. The price was right for our stay. And more than likely we will seek out this property if we have the chance to come to the area again.

I was stay 5night here on May29 to Jun3. 2023 My dauther said itch after atay here but we don't know reason why until we found bed bug at room(sofa bed mattress). I telling to front desk and the make change room for our left booked night. and I found cockroach at new room(differance floor) so.. when date of checkout Im going to front desk and ask for terminate to our goods. because we don't want bring our goods to our home. it will make more big problum. but they said I should bring all goods to my home now we can't left our goods at hotel after checkout. ??? also they said it is not bed bug. what?... I just ask termination from terminate company to our goods own from hotel for no more big problum. but they said it is not bed bug and they will throw away to our good if we left our goods at hotel. I has call to police for this situation and they provide storege for our goods, but still they said it is not bed bug and they will throw away to our all goods. please look my photo don't you think it is bed bug and cockroach? also I have movie bed bug and cockroach moving at hotel room. it is not possible uproad to here. I will make bill to hotel for replacement cost when hotel really throw away to our goods. I hope no one getting situation like us. remember first room coming bed bug and second room coming cockroach, is you trust to clean this hotel? even also hotel.manager said it is not bed bug, it is not cockroach, it is not our hotel's picture..????? It mean is they not gonna be hire termination company. they will provide same room to ohter guest on today without termination. They must be accept my claim and hire termination company for future. but they not.. they don't want spen time and money fir termination with specialized company. Im one of Gold member at hilton also have Globalist tier at Hyatt. I never has been experiance like this at Big brand Hotel.Im sure this hotel is most worth hilton in the world I will claim at website where I link to youguys. and hire lawer if I need. I will update result about this situation until case will closed.

We had an early morning flight and selected this hotel because they have good reviews and an airport shuttle. The hotel is great. It is older, but well maintained. The staff is excellent. They are friendly and offered us advice on dinner locations and how to use the shuttle. We discussed departure times in the morning so that we could make our 8 AM flight. We decided to depart at 6:30 AM. We asked about breakfast and we were told that we would probably be able to get something before we left at 6:30 . Unfortunately the person setting up the breakfast had other ideas. At 6:25 AM, when we were ready to leave, it appeared that everything for breakfast was set up. We picked up plates and she yelled at us that breakfast was not ready and it was before 6:30. We explained that we had a flight to catch and the shuttle driver was waiting for us. Her comment was ”that's the rules”. We asked about Grab and Go and she said that was not available. Someone needs to explain this person what customer service is. She apparently has done this before to other guests. This is why I rated a 4 instead of a 5.