Hotele w pobliżu: Wisma Kastam Lebuh Ayer Keroh w Durian Tunggal

I spent a night here after my talk in a nearby hospital. It is located at the business area of Ayer Keroh, which on the contrary, is not very busy. As it is one of the tallest building around, finding the hotel is not difficult. As the title suggest, it is a basic no frills hotel. The lobby is small and well lit. The room is clean and functional. It was well worth for the price. The issue is since it is fairly cheap, the hotel seems to be choice of the rowdy Mainland Chinese tourists. The breakfast was where they displayed their disorderliness.

From the sweltering heat of the lobby to sp**** staffing, everything says “we only wish we are a 5-star but...”. Mudzaffar looks like they are a hotel training academy specialising in aiming at generating as many as guest complaints as they can possibly get. What they actually do with the complaints is anyone’s guess: probably classify them under OSA. These are the training areas that we experienced: 1. Air-conditioning in lobby not functioning. Probably for vocational trainees under find the cause. Or for finance officers on how to brutally reduce cost. 2. Inadequate staff to handle concierge. Designed for managers who can see the effects 3. Shops not opened. For time management trainees to see relationship between opening hours and revenue 4. Toilet with no hand drying facilities. For maintenance staff is and why the floor and door knobs are wet 5. Late check in: Staff learning to admit guests strictly at 3pm check in time despite hotel near empty on Sunday at 2:00pm 6. Slip shod construction. Meant for building students to see how to frustrate a 5-star claim 7. Room: 2 pillows for a double bed. Not even one extra in the cupboard. TV no reception until a few hours passed by. Room painted, no wall paper. Shower water pressure low. They give only one key card. All for trainees to evaluate the savings made. 8. Upon reaching the room there were 4 plates left by previous guest by the door. When we came back from dinner at 9pm, they were still there. Called reception and they casually replied “we will send someone to clear them” unperturbed by what happened. That off the cuff reply proves training works at this Academy. In all the Mudzaffar Hotel Training Academy is highly recommended for those who are into the academics. Not for a real hotel guest with out of norm expectations of staying in a hotel for comfort and rest.

PROs 1) Room considered as new and clean 2) Housekeeping team very responsive and quick too (kudos to them) 3) Food choices for breakfast were OK CONs 1) Location was too remote and far from any eateries. 2) View from room was just an eyesore especially the one facing to Metra Square 3) Parking space looked unclean and spooky It is a good hotel but for me I will not book again in the near future (sorry for the sincere comment)

Above average hotel but each room is studio sized and has proper pressured hot and cold water baths. Amenities otherwise are rather basic so you’ll have to go out to get food even if you plan to stay in to rest. Room is spacious. It's like a loft apar**ent. Have bathtub and shower. Food is good. Appropriate amount of food selection. Location is not lively enough. Its new place. Parking is okay. Not really suitable for older or OKU people. During peak hours, taking elevator is a nigh**are. Only 2 small elevator.

HOTEL VERY GOOD AND NICE . HAVE A NICE POOL AND DESTINATION TO MUZIUM ONLY TAKE 5 MINUTES FROM HOTEL . I WILL REPEAT AGAIN AND TELL ALL MY FAMILY AND FRIENDS TO COME THERE.

This Hotel and Residence is equipped with huge rooms, an effective strategy to impress their guests. My feedback for improvement are as follows: 1) To guide their guests on the exact level of hotel rooms. 34005 is written on my room card, there is no 34 displayed on elevator button. I returned to reception and was told it is level 33A. 2) Waiting for your/my turn to enter any one of the four lifts is a painful task during peak season. 3 min to get into a lift. To get from level 33A to G floor can easily consume you at least 8- 12 min as it stops on each level. A baby boy was crying in his stroller while waiting for the lift to reach G floor. He had been in the poorly ventilated and congested lift before me. We met at level 33A and it took us 7 min to reach G floor. 3) To provide more varieties fof breakfast buffet.I understand that this hotel offers an affordable price for a comfortable stay especially for a big family and much better than the small hotel rooms at Jonker Walk. We can't complain much on the buffet spread. In my humble opinion, the hotel can add two or three dishes representing the Peranakan culture in Melaka. It would be a wonderful experience for us. 4) For first-time visitors like me, do pay attention on the huge car park on level 7. There are at least 3 lift lobbies and I ended up reaching Swiss Hotel lobby, De Wan restaurant and the actual hotel lobby itself during my one night-stay. A clear signboard(s) of which lobby reaches which hotel/retail outlet can be helpful. 5) Most importantly is to adopt best practices for welcoming and greeting your guests at the reception. As I mentioned, not all of us would know that level 34 being written on our room card is actually level 33A on elevator button. Alerting/helping them/me is a great way to go beyond and leave a lasting impression. Thank you

Onsite carpark but no ba*****t/shaded. Rainy days will need umbrella. Pay RM10 per night to enjoy parking infront hotel. Better book without breakfast as its not up to hotel quality breakfast. Many shops around for eating out. Expect to flood the entire bathroom after each shower. Good housekeeping

This is a very new hotel which started their business in March 2023. Wanted to try on the first day of opening but due to some reason, it was delayed till now. It’s a first Marriott hotel in Melaka, so I do have very high expectations from them. As a Marriott platinum elite member, I’ve stayed in many hotel under Marriott organisation. Upon reaching the hotel with grab car, the staff came up to me immediately and lead me to the check in counter, the lobby are huge, and I can still smell that the hotel are still so new. Not much of the guest in the lobby area, it’s a Monday so I guess it’s normal. No suite room upgrade and no complimentary breakfast for a platinum member, although I was upgraded to a strait view room which I appreciated it. It can see a tiny bit of the sea. Apart from that, I guess the room size and amenity are the same. The check in staff told me that the suite room was full… I mean.. it’s a Monday.. and I literally still can see the suite room was available in the Bonvoy app. As I’ve mentioned, I’ve been to many hotel under Marriott organisation. I don’t always get upgraded to a suite room, but it was okay, I do understand all these are subjected to individual hotel policy and it’s all a good will. But I guess the staff could just tell me that the hotel are still new, the suite room are limited and it’s reserved for paying guest. I would totally understand that. But I don’t think it’s wise to you know, use a default replied as member like us, we check on the app. For me, if there’s no available suite room, I wouldn’t even ask for an upgrade. Secondly, there’s no complimentary breakfast, I paid RM70 for the 2 day breakfast. I’ve stayed in a few courtyard hotel, this was the first one that I’ve paid for breakfast, there might be other courtyard that don’t provide complimentary breakfast for guest with elite status, maybe I didn’t stay much enough to see it all. I’ve stayed with hotel that told me that their facility actually don’t offer complimentary breakfast for elite member, but they will just give it to me as a good will on top of my welcome gift. Just a little suggestion, like maybe let the counter staff to decide, if they could slip in some complimentary breakfast to guest with elite status or even guest that potentially come back again. I’m not complaining here, just some of my suggestions. The room are new, nice and spacious, very clean. Nice TV channel selection, view was great. Bed are firm to the level that I like, they offer pillow menu as well. Had very good sleep for the 2 night. Breakfast was very basic. There’s a very annoying flies flying around my table.. how did it come into the hotel, lol. Gym are small but there should be everything you need. The infinity pool are great! Very good view and very Instagrammable. Please visit the pool when you are here. The staff and friendly and nice. Would come back again to the hotel when I’m back in Melaka.

Very practical location within walking distance to many attractions and Jonker Walk. 7-11 right next door with a few food outlets and the crazy cheap price is a great reason to stay here. The buffet breakfast is good for the price. I had tater tots. Love it. Only gripe, the water pressure in my room is pretty low.

The location of the hotel is so convenient to travel around the city. The cleanliness of room is okay. The service staff provided great service