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This hotel is a 20-minute drive from Lucerne, in the small town of Emenbrueke, quiet and fresh air. Breakfast is not bad. The back of the hotel is the restaurant with good pizza. After arriving at the hotel, ask them for a visitor's card travel card. For free, take the 2-way trolley bus to Lucerne Station in 20 minutes. It is convenient to take a free car. I didn't live before I saw someone commenting that there was an old man at the desk. I didn't smile. I touched it a few times and talked in English. He was barely English, but the conversation was good. He is a typical German man, not talkative, but people are very real. If you have just arrived, there will be a 2-way trolleybus 20 meters in front of the Lucerne station. After 10 stops, you will arrive at the terminal and get off at 200 meters to get to this hotel. Note that you can't cook noodles in the room, etc.

The Staff was very friendly, one of them was Kevin (I Think), and also two other ladies also on the desk was very helpful in guiding us regarding our travel. We stayed for 3 days and the whole concept of the Hotel was different. We had an infant with us and wanted to change the room we were allotted and they readily agreed and luckily they had one bigger room with king size bed to accommodate them. The breakfast was regular and most importantly the staff being very nice and helpful, which has made an impression on us as this was the first time we traveled to this city. For the amount you pay for this Hotel in Lucerne, it's certainly very cheap for the services you get. It's based on a Theme so most of the rooms have bunker beds so even children would love it. Not much space inside the room or shelves to keep stuff. But then its a budget Hotel. Would stay again if I visit this city again. Its 8 minutes walk from the Station.

The breakfast is in place, and everything should be there. It's definitely good to be full. The scenery is really beautiful. Excellent value for money. A 50-year old store that has been passed down by the family for generations, it is warm and comfortable. It's 16 degrees cool in the mountains. The dinner was especially good and the price was very reasonable, which overturned my impression of Switzerland being stupid and expensive. The facilities are a bit old, but they are well maintained, and there is a little noise when walking on the real wooden floor. There is a parking lot, so parking is very convenient.

We absolutely adored our time at this hotel, and I would definitely recommend it, especially due to the cheaper price in comparison to other hotels in Lucerne. We stayed in room 311, and it was exactly like the photos and what we expected. Very clean and staff are really nice (they even gave us a little lucky stone on check out!) Breakfast was open from 6 am till 10 am, which was perfect for us as we had to get up earlier for our flight home. It consisted of scrambled egg, bacon, and sausages, as well as having a range of cereals such as cornflakes and bread with a toaster. Plenty of drinks - orange juice and apple juice - as well as a range of hot drinks. WiFi was also great and worked well however, we did have to reconnect each time we left the hotel and came back, but this wasn't an issue for us. This was the perfect stay for us for our 4 nights in Switzerland as we used Lucerne as a base city whilst exploring other places that were all a train journey away. Hotel is about a 5 minute walk from the train station and maybe around 10 minutes or a bit less depending on how fast you walk from the main shopping strip. Only problem I had was I found it difficult to wash my hair as there was no moveable shower head to get the shampoo out my hair😂 other than that everything was perfect and we loved our stay in Switzerland!🥰

Hotels staffs very accommodating. When you arrived at Luzern train station, go to the bas station outside the train station & take bus no. 1 or no. 19 heading towards lowenplatz (3 stations away) & the bus will stop very close at the hotel.

Large stately hotel. the hotel also has residences which means less hotel guests and traffic (in a good way). i generally look for hotels with pools and saunas attached and the pool area has was beautiful was outdoor patio with view of alps and lakes. Lockers, robes and slippers provided. i had room #205 which had peekaboo view of lake and mainly a rooftop, I suspect City View rooms would be noisy with busy road in front. book lake view if possible. the front staff was lovely and very helpful. They were very accommodating in trying to sort out my room. I could have been made to move after the 1st night but to their credit - saw it was easier to keep me in the same room. restaurant and bar with outdoor seating looking out towards lake and promenade. Heavenly!

This hotel is conveniently located within walking distance from the station, although it may be more convenient to take a bus if you have luggage. The breakfast provided was sufficient, and the room, while small, was clean and offered at an affordable price.

Superb stay for a few days of business..staff were great at looking after the team with all needs. Food was great (if a little limited options), view is lovely across the lake and the rooms were quiet good too - seem to have learned from previous reviews and added a fan. It isn’t the kind of hotel for bellhops so if that’s what you need, head elsewhere but with on site parking, a good breakfast and close to the mountain, it was worth the stay!

We were allowed to spend a night in the youth hostel with my class as a start in our competition. Breakfast was very praised by everyone and the rooms offered everything we needed. Thank you again very much for flexibility and spontaneity.

Don't be fooled by the gorgeous exterior photo of this hotel. There is no grand lobby to speak of that you would expect to match the building facade. Rather there is no lobby!!! As you enter the building there is a Starbucks to the left and a Covid testing facility to the right with people in line waiting to get tested that you need to walk by. Around a corridor you will find the reception - and that is where the bad part of this report starts. We had booked a Deluxe Design Suite and when we checked in that is was the room type written on our reservation card. We got our room key and walked back by the covid testing line and waited amongst them for the elevator. Up to our room and no special area of hotel as promised, no shower in room - just a tub with no curtain, no double sink, no electric blinds, and a room less than half the size as advertised. We go back down to the lobby and told them that the room was not the one we booked. They argued with us that it was indeed what we booked despite it missing the features and size they advertised. They had the nerve to say to us ”.......we didn't know having a shower was a criteria for you......”. They said they had no other rooms and offered us nothing in compensation other than we could switch rooms the next day. We went back to the room contemplating whether we would try and find another hotel and after a few minutes the front desk called and said another room had come available. A different clerk brings us a new key and shows us to a different room in the ”special” area of hotel - same hallway except you needed to use your key to access a door blocking the hallway to an identical hall - nothing special here like having a concierge lounge etc etc. This new room was closer to what we booked so we accepted it. We stayed four nights and everything was ok except they did not replenish the bottled water each day - told us 2 one litre bottles per stay not per night. I would not have written a review except fir what happened upon check-out. A manager checked us out and asked how our stay was and our response was fine after they got our room sorted out. She looked at the reservation and said well the room you booked was what you were originally placed in and then proceeded to argue with us that there was no difference between the rooms and that not all Deluxe Design Suites come with a shower. Rather than argue with her we walked out pissed off at them once again.