Folkestone (Channel Tunnel)

Easy to find, convenient for tunnel and restaurant, clean and comfortable. basic hotel accommodation. Meal deal available with restaurant, the Brickfield Cookhouse and Pub. Free car park. Easy check in and check out and friendly staff.

This hotel is a very short drive to the Channel Tunnel terminal and ideal for a stay before leaving or returning to the UK. I did just that and stayed for two nights (one night each way) It’s clean, with comfortable beds, plenty of parking and was reasonable value. Sadly the onsite pub/restaurant was a little disappointing and I found both the food in the evening and the breakfast was not up to the standard Ive experienced at other Premier Inns. As a result I did not eat at the hotel on my second night.

We stayed overnight to break up a road trip. It was really disappointing, the room was very run down, the tv didn't work, there looked like years of dust behind it when trying to get it working. The wardrobe was broken, generally it wasn't very clean, floor, surfaces etc apart from the sheets and bath towels. I've stayed in a few Premier hotels with no complaints and good value but this one was very poor. On a positive the shower was good and staff were helpful so no complaints with the staff

Lovely hotel nice staff and a comfy bed. Staff were friendly and helpful. Very close proximity to the channel tunnel would highly recommend as an overnight stop .

We stayed here for 1 night before our trip to Disneyland Paris on the 31st March. Upon check in one of the other customers was complaining about the noise…..not a great start! After reaching the room it was soooo hot in there! The room was disgusting nothing like the ones advertised on tv total misrepresentation, the curtains were so dirty we didn’t want to touch them. My husband wouldn’t even have a shower as the bathroom was so dirty and old and tired. My daughter’s socks were black from the carpet. This place is disgusting more like a grotty B&B!

We stayed here as a stop over before getting the tunnel. The first room we had was in the annex and smelt badly of damp, was very dated and needed updating. We were in a family room and when lying on the single bed it was horrendous with springs poking through. We went to reception who agreed to move us to the main hotel. This room did not smell of damp and seemed better, however the single bed was awful. My two daughters ending up sharing one single bed as the smallest bed was so uncomfortable. We had friends staying in another family room and their experience was similar. We definitely did not have the 'good nights sleep' that Premier Inn guarantee. We won't be returning!

We stayed here Friday the 29th of march before driving to France we normally stay here 4-5 times a year and its perfectly ok convenient for the euro tunnel but this stay has put me off for life i think it was disgusting the toilet seat was dirty the bed was dirty the radiator was disgusting there was mould in the room i cannot believe it was left in this state

There were spores in room our room and the hotel had a musty/ damp smell all over. Terrible water pressure meant a weak shower and blocked toilet. Broken curtain rain on arrival. Cold room. Inattentive staff in reception and bar. Tired and old hotel overall.

Hotel was clean and staff friendly We had a dodgy thermostat that constantly clicked and no one to report it to. Breakfast was as expect but a little over priced. Like the bits you can buy if you have forgotten toothpaste ect and the vending machines are handy. Would of liked an iron we've had this in rooms in other hotels on par with Premier Inn ect but it was OK.