Extended Stay America Suites - Los Angeles - Glendale

非常好 一如既往

Basic things were not working. Stayed here for 3 nights. The evening I checked in, the bathroom lights in the room were not working. Like not working, period. After requesting for a room change, they said they are completely booked and could not move me until the next day. Front desk assistance said we'll give you a discount (i had paid for the trip in whole already) and change rooms the next day. I was moved to the other room, where the lights were working fine. But the room looked and smelled as though it was just mopped and not efficiently because there was still water in many parts of the room. The bed in the room kept rocking even at slight movements. The toilet flush worked at its own whim. There was only one towel in the room. I would have appreciated if there was an inspection before the room is allotted. I was too fed up to even complain as I was using the faculty to only crash for the nights. One of the front desk assistants was responsive and helped me with getting more towels and cutlery when asked for. But the whole experience was very unpleasant.

The Hotel states breakfast included. The breakfast included means a stand with coffee and pastries available for customers to serve themselves. I would not call that serving breakfast.

Absolute great stay clean rooms and nice staff. kitchen in room spacious and just overall relaxing.

Most LA hotels are a bit run down and this was no exception. However, the staff were friendly and helpful and the location was perfect for our needs.

Restaurants around many choices, Property needs to fumigation for insects (roaches)

I had to change rooms 4 times. Incredibly dirty, unclean and smelly. Even though rooms are meant to be non smoking it either smelled like cigarettes or terrible bleach. Ac and heater were not working. Will never stay here again

The first room I was assigned to had live roaches in it. The desk clerk was apologetic and moved me to another room. It was not much cleaner, but did not have roaches.

This property was good from out side but it’s not good inside. Bathrooms are very old fixtures. Doesn’t even have exhaust. I booked room to for 4 people and we hardly could move around. A/c was inside the room and was very noisy. Complementary breakfast was just bars, cereal and coffee. I initially booked for 3 nights later checked out after first night.