Przeglądaj autentyczne oceny i opinie prawdziwych podróżników, które pomogą Ci znaleźć idealne zakwaterowanie
Opublikowano27 wrz 2025
AhadGerman
Room was spacious and comfortable, although sound insulation of walls, doors, and windows was not enough to prevent noise from neighbours or hallway and street even on 40th floor. Amenities are good and practical. Swimming pool and gym are great. Location is also very good. Service is variable. Staff is very friendly and responsible, but they need to pay a little more attention to simple English skills. However, breakfast and generally, foods in restaurant were not satisfactory enough. Western and international food is just a name. You can't really taste German Wurst or Italian pizza! The continental food, especially western breakfast, is quite ordinary, I'm talking about flavours and tastes, not quantity. It's not very eye-catching and for a five-star hotel as you would expect. Although, overall I recommend hotel.
Pokaż więcej
Cena za noc od:170 NZD
Opublikowano25 maj 2024
Gość
This was my first time staying at a Mercure hotel and I was not disappointed. This new hotel opened in April. I usually stay at less expensive hotels but I was attending a festival at Luogang Central Park and wanted to find accommodations nearby. It was a short walk from the hotel door to the festival gates. I could see the stages from my room.
The service at the hotel was the best that I have ever encountered. I was immediately greeted by the guest services agents. Sally, the front office manager, assisted me as I checked in. She speaks excellent English. Sally assisted me by entering the hotel address and room number into *******. The food was delivered to my room by robot. Sally and the staff at the front desk made sure that everything about my stay was as perfect as it could be. On day two, I ordered ******* again. The food never arrived. As I do not know any Chinese, Sally helped me by talking to the vendor and delivery driver. She spent two days (even after I had checked out and gone home) to make sure that I got a full refund from *******. For some reason, I could not rent a phone charger from the machine in the lobby (that is a problem on my end not a problem with the machine). One of the guest services agents on duty rented the charger for me and I paid her when I returned the charger.
My room was beautiful! I had a corner room with windows on two sides. I enjoyed a long soak in the tub each day. The toilet came with a remote control that I translated. There were a few minor things about the room that could be improved. 1. The refrigerator was stocked with free beverages. However, there were no sugar free sodas. The water bottles are smaller than what I am used to and there were only two bottles of regular drinking water in the room. The maid and front desk were happy to supply me with more when asked. 2. The telephone sits on the bedside table that is in the far corner of the room. You have to walk around the bed to reach it. The phone would be more accessible on the side of the bed closer to the sitting area. I don't usually use the hotel phone but you do get a call when the robot comes to your door. 3. To open and close the curtains, you press the button next to the bed. The corner room has large windows on both walls. There is no way to only open the curtain on one side of the room. The morning sun was too strong from one window so I used a chair to prop open the curtains on the other window. 4. There is a lack of foreign programming on the television. Other hotel chains that I use have a free English movie station like HBO or Cine-Max. I travel with a USB stick that has some movies saved on it in case the hotel does not offer such programming. However, the original TV remote is not supplied in the room and there is no way to change the TV input from their satellite box to the USB port. I did not have my laptop with me. I inquired with Sally at the front desk but there was nothing that she could do. There was an option to order pay per view movies. 5. The next problem is my error. I put the paper do not disturb sign on the door. I did not realize that there was also a button on the light switch that turns on a green light outside of the door when you want the room cleaned. I accidentally turned on the light. The maid walked in on me without knocking first. She was very kind and apologetic.
I did not use all hotel amenities. I did enjoy the wine, coffee, and snacks in the front lobby. I also ate breakfast in the hotel restaurant each day. There was a nice variety on the breakfast buffet that changed daily. I found the laundry room to be clean and comfortable with a small sitting area. It is located near the fitness room and restaurant.
I would definitely choose to stay at this hotel again if I am in the area. The small issues that I mentioned above are just minor inconveniences and nothing that can't be corrected or worked around. Based on my stay here, I would also try other Mercure hotels when traveling.
Pokaż więcej
Cena za noc od:82 NZD
Opublikowano4 wrz 2024
Gość
I've recently stayed at this beautiful hotel it was my first time in Hefei, and even though I'm a foreigner who doesn't speak Chinese there was no issue thanks to the amazing staff there. They were very patient while using translation apps to communicate with and they took really good care of me. They even helped with many personal issues and showed me the way around the town. I felt very welcomed and safe with them. They even personally drove me to the airport to get my lost luggage. I want to mention especially 苡荷, one of the receptionists there, she made sure that I didn't skip my meals and that I'm comfortable and she was really friendly with me, I felt really at ease. And no matter how many personal requests I made she never hesitated to offer help and to solve all my problems. I had an amazing experience at Atour hotel, it's very clean, very comfortable and the atmosphere is very friendly and welcoming. I will definitely go back there in the future. If anyone is thinking about where to stay in Hefei this is the perfect place. You will never feel homesick! I felt at home at this incredible hotel!
Pokaż więcej
Cena za noc od:83 NZD
Opublikowano7 gru 2025
Gość
這次入住真的超出預期!前台小姐姐特別貼心,看我拎着大包小包主動上來幫忙,還貼心提醒了附近的便民超市。房間打掃得一塵不染,床單被罩帶着淡淡的清香,床墊軟硬適中,晚上睡得特別踏實。早餐的品類也很豐富,現煮的餛飩和熱豆漿暖胃又暖心,下次來這座城市還會選這家酒店!
Pokaż więcej
Cena za noc od:53 NZD
Opublikowano7 gru 2025
NuonuoCWJ
房間稍微小了一點,但是,也行!還有一個小天井,非常具有中國園林的風格。住着,喝喝茶,聊聊天,早飯也不錯,出行也方便,離罍街也不遠!對面有商場🏬,一次偶然看到,選了這家!想不到,有意外的驚喜,非常滿意。下次,來合肥,還住這裏!!
Pokaż więcej
Cena za noc od:55 NZD
Opublikowano15 sty 2026
Aidabiqiudeximeng
出差到合肥兩日,無意中訂了這家酒店,本來想着樓下酒吧街熱鬧點,沒想到酒店才是更大的驚喜,設計感的房間和配套設施刷臉開門感應用電,早餐非常用心,去除了不實用的食物該有的都有了而且質量高,下次來還希望住這家
Pokaż więcej
Cena za noc od:64 NZD
Opublikowano6 lis 2025
Eleonora Del Bianchi
This was one of the best hotels I've ever stayed in. Everything is of good quality. Their communication is exceptional! Everyone is super friendly, the breakfast lady is so cute and helpful! The food is delicious and varied and with a panoramic window! In the room, everytime I would lay down on the mattress and the pillows a choir of angels would sing in harmony with happiness 😍 so fluffy! So comfortable. Seriously one of the comfyest beds I've ever slept. I thought it was going to be far from swan lake and the pedestrian street, but there's another pedestrian street right outside the door with really yummy food! And the park nearby is even more beautiful! There's a hill to see the sunset! I completely recommend it. It's not close from a metro station so in terms of transportation it lacks a bit. But still completely worth the extra Didi for that room! :) note that when I arrived they put me in a room that was VERY noisy. There was a construction right outside the window. But then I complained and they exchanged me for my silent retreat of cozy sleep.
Pokaż więcej
Cena za noc od:45 NZD
Opublikowano11 paź 2025
Huichiroudexiannvya
酒店今年新開業,設施很新,關閉門窗情況下不可避免地還是有些裝修味道的,但開窗會有蚊蟲,但是卻又沒有安裝窗紗門紗,不過酒店也配置了空氣凈化器可以打開運行。我們入住的套房是頂層,屋頂挑高,顯得非常寬敞明亮。房間裝修也是現在流行的大氣簡潔風格,可惜洗臉盆的設計有問題,好看不實用,導致總是排水不凈,總有餘水滯留在池內。另外我們入住的房間是朝向鄉村馬路的,而隔着馬路對面有當地村民院內養着十幾衹雞鵝,半夜三點就開始有公雞打鳴,時斷時續,吵得我們無法熟睡。將近兩千的價格不能保證安靜的睡眠環境,入住體驗肯定還是打了折扣的。酒店離黛鰲山景區大門很近,步行幾分鐘便可到達。即使在國慶節期間,和其他熱門景區相比,這裏景區遊客也是寥寥,對於我們這種喜歡安靜、討厭人從眾、希望避開國慶節期間客流高峯的遊客來説,入住這裡是一種很好的選擇。除了離景區近,就餐也很方便。酒店本身就提供餐飲,當然價格也不菲。在距離快到達酒店大約700米處公路左手邊有家叫黛鰲山人家的夫妻店餐館,我們就餐選擇這裏,午餐晚餐吃了幾次都覺得味道不錯,性價比可以,所以就餐也不是問題。酒店內針對住客舉辦的活動不少,什麼早上打八段錦、做手工香囊之類的,可以看出來酒店方還是花了不少心思的。酒店有游泳池,即使入秋了,也還是有遊客打卡游泳的。酒店管理有序,工作人員都積極熱情,退房時還非常貼心地送了我們中秋節月餅禮盒。廬江有秀美的湖光山色和豐富的旅遊資源,高端酒店民宿也是在近幾年來、在被劃歸合肥城市區域後快速開發建設發展起來的,衷心希望廬江旅遊業酒店業能興旺發達,希望廬江能夠成為合肥市民休閑度假的後花園。
Pokaż więcej
Cena za noc od:134 NZD
Opublikowano11 cze 2023
Gość
It locates near the lake, so there's awesome and gorgeous view. I can see very beautiful lake on the balcony in my room. There are several big hotels around the lake. This Novotel has the best lake view.
The distance to the Chaohu Lake is not far. Renting a car is the best choice. This location is nearly the edge of service areas of the shared electric bicycles.
There are many merchants near this Novotel. It's very convenient to buy food and daily supplies.
It's really an unforgettable travel. Next time I would select this Novotel again.
Pokaż więcej
Cena za noc od:47 NZD
Opublikowano23 wrz 2024
Joshua qiaoshuya
It was a good place to stay, everything was clean and organized. The environment was nice!
Pokaż więcej
Cena za noc od:75 NZD