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Zobacz opinie gości na temat hoteli w: Hakuba

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Hakuba Märchen House
3.7/52 opinii
The breakfast at this hotel should be booked in advance, and when you check in, you will be asked if you want to book breakfast for tomorrow. Breakfast is generally OK. The hotel has a car park. About 6 minutes is the ski resort.
Hotel Oak Forest
3.9/519 opinii
Good value for money, very nice Japanese-style rooms, decent breakfast, very nice onsen. True, it needs a makeover. We were a family of 6, sharing 2 spacious rooms. The tatamis are really comfortable, and the onsen après-ski is all you can wish for. It is conveniently situated: the shuttle stop is right in front of the hotel. It’s neither too close nor too far from the heart of the town with restaurants and bar.
Wadano Forest Hotel & Apartments
4.2/514 opinii
We had booked this accommodation in Hakuba for 3 nights in Jan24; family of 4 (2 adults and 2 adult/children). We were supposed to be picked up from the bus station by the accommodation and sent several emails to confirm that pick-up was still happening the day before (and day of) our arrival. Eventually receive a reply, that yes, they were picking us up at 4:30pm. Waited at for 20mins and then decided to phone as no one arrived (this is highly unusual in Japan for people not to show up on time!)y. The answered that ”yeah, they are on the way, but they were running late”). Bear in mind we were waiting in -3C degrees waiting for someone to show up. When we went to check in the 2 boys (maybe early 20s) behind the counter were very lack-luster. Point to the building outside as to where we were staying - but no offer to help carry bags through the snow laden path; or even show us to our rooms. We struggled up to the building and couldn't get access inside - the door was locked. Went back to reception and only then did he get up from behind the counter to help us. We had to take off our shoes in the entrance area - strewn with what seemed like hundreds of wet shoes and then walk through the water logged entrance - no offer of slippers but an off-handed comment about ”oh there should be some slippers in your room” (there wasn't). There was none of the usual information exchange when checking in; ie breakfast (evidently you can buy this in the hotel, but not sure where as there was only a fleeting mention on check out). We were disappointed at the presentation of the room; old curtains hanging off with hooks missing; noisy neighbours which made it feel like we were in a school dormitory rather than a $$$ accommodation. Thankfully these neighbours left the next day - but we were wondering what the hell we had booked into. There is no sound-proofing; you can hear everything in the corridor, stomping, loud talking etc. Shuttle bus is available to get to town, but you have to put your name down on a schedule and it was not readily available. The day we definitely needed to use it (check out) in order to catch the bus, only one shuttle vehicle was available and there was so many people waiting and everyone was late getting to their desired destinations. If you are looking for high quality Japanese service and style of accommodation that you find throughout Japan, this place will not provide you with it. It is fitted out with what seemed to be Ikea-style furniture; bunk beds in the second room that my youngest (tallest) son couldn't fit into so we had to put the mattress on the floor. Toilets are standard western-style toilet, not the Japanese ”special” toilets (bidet, auto flush etc). All appointments throughout the suite was very basic western standard. The only view we had from the room was towards the back at other buildings - not the beautiful view as shown on the advertised room. We figured out that there is probably only 4 rooms
Pension & Cottage Shokubutsushi
4.1/54 opinii
At first I called and asked if I could pick him up. The boss said he could pick me up (because the last hotel offered free pick-up and drop-off, I thought it was also free). It was only 10 minutes away. After picking me up, the boss lady charged me 2,000 yen without informing me in advance. There is a fee and the experience is very bad. Towels and sanitary napkins will be changed only after you tell the lady boss. If you don't tell them, they won't be changed. The room is an attic, with a window above the bed. The lighting and transparency are poor, the sound insulation is poor, and the wooden floor creaks. I will never choose a B&B in the future.

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