Znajdź hotele oferujące Hot Tub w mieście Birmingham

There were no towels despite me having a booking for six people, and only one toilet roll but after asking I did get everything I needed. Also there’s no point checking in online as it’s still a very long wait at reception. Car park is pretty much non existent but overall I’m happy with my stay.

Location is excellent with both Moor Street railway station and New Street railway station nearby. It's near to the malls where there is a M&S supermarket. There is also a lots of choice for food. Room itself has a small kitchen area which I didn't use. I had a comfortable stay and location is central enough to get around easily.

Hotel is not in a bad location for trips out… But the hotel needs a lot of improvements! The breakfast buffet you are left waiting for them to replenish food items , you have to keep asking staff where are the cups for tea as none replaced there was queues because of the location of the toaster, be careful if you ask for water to be replaced in room as I was charged but then got a refund after complaining..the executive room was good but I know the standard rooms are not great. The staff were good but there needs better organisation. The pool area dated and no set time they seem to pick and choose open close times. We had quite a few issues not all mentioned here which we told reception about we was not happy and noticed other customers complaining.. we would not stay again and certainly not 4 star 3 at most .. can’t comment on spa treatments as did not use but looking at the spa I’m sure there are better ones around. Golf course 9 hole in good condition but outside hotel area need tidying up bit scruffy.

Going on a business trip, really not looking forward to it at all..booked the closest hotel to the venue not realising it’s actually connected..expected to be in a travel lodge-esque box…this hotel was so nice, I’d happily go back! Everything about it, polite helpful check-in staff, excellent room with everything I needed. Lovely staff in the restaurant, even allowed me to grab a pastry for breakfast even though I’d not paid for breakfast ( surgery precludes me chomping down on piled high buffet plates)….uber comfortable bed, fab shower, tea coffee facilities, iron and board, usb sockets in the room…in spite of what others may have experienced, the entire hotel was immaculately clean and tidy..with a somewhat unusual but really nice orange smell in the reception…would not hesitate to stay here again!!

01. The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown (L). 02. They were extremely accommodating and allowed us to check in early at like 10am. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there. 03. I had a wonderful experience at the (HN). Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!

The hotel is a very nice place, with charm, and the main building, the master, has a great history. The hotel staff is super friendly, especially Lewis who has been looking after us since the first moment, speaks a little Spanish, and worried because our stay was unforgettable. ¡ Thanks! The hotel is very comfortable and comfortable and the hotel is very comfortable and comfortable.

Every member of the Hilton Team we met during our stay were fabulous- receptionist, bar staff, executive lounge team, Brightsmith Restaurant, house keeping, breakfast, concierge - all keen to help, have a pleasant chat and a laugh- yet continue to work and remain professional - very tuned in to guests and the guest experience. A credit to themselves and the hotel. Our room was exceptionally clean and I have to say the bed and pillows were the best I have ever slept in, amazing. The hotel was busy which added to the atmosphere and buzz. Yet the bedrooms were really quiet. In my opinion The Metropole has the edge over other hotels. We stayed here a few years ago and it still has that 'plush' appeal, it is a treat to stay here - it was like coming home and we intend not leave it so long before we return again. Thank you all.

Location of the hotel was excellent. Parking is £13 for the night on site. Room was clean. The aircon did not work and it’s was so got my partner almost fainted. I called up the manager who came along with the housekeeping. The housekeeping tried to say oh it’s motion sensored and you got to wait 30 minutes or so to come on. I’m standing there looking at her like say what again?! I explained to her nobody has time to wait around for the air con to come on for that long like tia 1994! Even the manager stood there who agreed it was hot. All our food had gone cold. And eventually 30 mins later they moved us to the room next door and from the word go it was so much cooler and the air con was working.. wait for it.. without anybody being there for the “motion a/c” to work. They didn’t do anything about the food that went cold, the inconvenience. Manager did offer to get us drinks but we don’t drink so pointless. He offered to reimburse £13 for parking again not worth it. Overall it was a poor experience but slightly made up for it when we moved room. This is not really the marriot experience and we made the mistake not to use the usual aloft hotel east side who are always 5/5!

Just returned from an overnight spa break at Moor Hall which my husband & kids purchased for me for my birthday . Super easy to redeem & I upgraded to afternoon tea & the treatments to 40 mins. Super spacious room with a comfortable bed , huge bathroom & lovely powerful rain shower. The bathroom decor ( tiles ) could do with some work to make a bit more modern but it was super clean. I was a little concerned with the location of the bedrooms located (room 77) as it seemed to be really close to the main banqueting suite which was hosting a super large wedding ( congratulations to Heather & George ) , especially when we were there for a relaxing spa break but we heard no noise whatsoever & I was mindful of walking into a group of immaculately dressed wedding guests in their finery & a bride & groom whilst we were wearing our white robes & flip flops . Fortunately we didn’t really ‘get in the way’ of the wedding , plus it was a lovely sunny day so they were all outside . Spa massage was incredible with Grace & Catherine . The 40 minutes flew by ! Thanks ladies . We also arranged an afternoon tea . It was presented beautifully & the service was impeccable served in a gorgeous room . The swimming pool was a great size & had a great steam room & sauna. Carvery dinner was just amazing . Eyes bigger than our belly & we skipped dessert . 10/10 Great choice for breakfast ( buffet ) too Everyone we met was dressed immaculately & super friendly & plenty of staff to make our visit amazing. A fantastic spa stay at a beautiful hotel . Left feeling refreshed , super full of good food & drink . Thank you to everyone who made our stay incredible. 10/10 & highly recommended.

I went to afternoon tea for a 70th birthday today. The experience was amazing from start to finish. They treated all of us like royalty especially the birthday lady. Having our own room. Which had been decorated. Walking into the room on our very own red carpet. The hosts Julell, Jose and Niu were lovely. Making the afternoon a very memorable time. They could not do enough for us all. Topping up our tea and making sure everything was okay. The food was exceptional too, I will definately be recommending to my friends. Thank you for a lovely afternoon. See you again soon xxx