"The stay was over my expectation, we just left the comment before checkin that we were on our honeymoon trip, hotel has upgraded my room to the ocean view building and compliments us with champagne. Staff are really nice and breakfast was good!"

"The Gran Melia sits on a truly beautiful, "luxury" property with stunning views. Unfortunately, the room quality and service execution were not up to the standard expected for a $4,000 five-night stay. The Good: The breakfast buffet and menu items were excellent. The property and grounds are breathtaking. The Issues: Serious Shower Problems: The water pressure was consistently low, and the temperature violently fluctuated between cool and hot every 30 seconds. We and multiple other guests on our floor experienced this. The manager's response of "we’ll send someone to look at it" felt dismissive and treated guests as gullible, as this is clearly a systemic plumbing issue, not a quick maintenance fix. Slippery Bathroom: The polished marble bathroom floor and shower are dangerously slippery. When we requested a rubber mat, we were told they would "spray the shower to make it less slippery"—another unhelpful and insulting response. Understaffed Breakfast Service: While the food was great, the dining room was significantly understaffed (by at least two people). The existing team worked hard but could not keep up, resulting in persistent delays for coffee refills and prepared food orders every morning. Worn Mattress: Our mattress was clearly overused, showing a noticeable sag/indentation and a subpar firmness level (I'd rate it 6/10). When paying a premium price, you expect excellence and a basic amenity like a reliable hot shower. This hotel failed to deliver on those expectations."

"- Świetnie!"

"Jest bardzo powszechnie. Hotel jest stary, udogodnienia są długie."

"Dobre doświadczenie"

"Niezły widok."

"The service staff is very good. The aroma of the hotel smells very good. The resort hotel of the old school is not Chinese. The dinner at the hotel is not bad."