Best Western Independence Kansas City

Very poor customer service. Would not recommend to anyone.

Very homey and cozy

Excellent guest services Rooms are clean Quite

Great location, clean ! A lot of restaurants around

Our stay in Independence was comfortable and the staff were friendly and helpful. We had to leave before our original expected date and the staff were helpful in making that change.

We have stayed at the hotel a number of times while visiting our daughter and family. It's our hotel of choice now. always good service, always helpful. We have no complaints. Great value for the price.

One of the filthiest hotels in my 50 years of using them. The bathroom smelled of human feces and the room had an unpleasant odor. The hallways and carpets were extremely dirty and well worn. The only clean area was the reception area and check-in. The check-in individual could barely speak English and was extremely defensive and unhelpful when I requested to cancel my room due to the condition of it.

Second time staying here and was nice that the pool was warm and hardly anyone in it! Kings size beds are amazing

The bedroom and sofa area were clean and nice. It was the dirty bathtub that needed cleaner or scrubbed and the towels and washcloths were stained and really gray. They needed bleached or just replaced. It was close to a lot of shopping and easy, fast access to GEHA Stadium. We found a great restaurant in Independence. The Corner Cafe!!