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„Overall, I had a pleasant stay at Shirogane Onsen Hotel Park. While the room and toilet are quite small, they were clean and functional. The rest of the experience was very good — the onsen was relaxing, the surroundings were beautiful, and the atmosphere was peaceful. Service was courteous, and it was a nice place to unwind after a day of sightseeing. If you don’t mind compact rooms, this hotel offers a comfortable stay with a great onsen experience.”

„Omakase meal is provided for both dinner and breakfast. Seafood quality and food taste are great. The hotel provides fresh mountain cold water that comes from its spring in Asahidake onsen. The hotel has nice lounge which gives a cozy experience after eating a meal.”

„Really great experience! Breakfast have lots of choice of local food. Welcoming snacks included. Close to the Biei station and Bus station to blue pond with just within 5 mins walk. Connect to a souvenir shop with delicious curry bread! Have free photo printing service all by yourself but please refrain from abusing. I hope this service could keep along!”

„コンパクトな宿ですが、必要なのは全て揃っていて快適でした。 ラウンジには美瑛や富良野など，自然写真家さんの写真集やエッセイが置いてあり、サービスのコーヒーを飲みながら読むことができ、ゆったりと素敵な時間を過ごせました。また泊まりたいです。”

„I had the wonderful stay at the Morinoshizuku Rin hotel. The place is absolutely awesome, located near Shirahige Waterfall — only 5 minutes walk. The hotel also has a free shuttle bus service to the famous Blue Pond. Our room was clean, comfortable and spacious. The staff were nice. The breakfast and dinner buffet offered a very delicious local food.”

„This is a little gem in Biei. It gave me cute little cozy wooden hut in the snow kind of vibe. Iooking out from the dining area and our room, the view was fantastic and breathtaking. Few things to highlight 1. Affordable cost. 2. Quite and peaceful space where you can sink in and enjoy at your own pace 3. Beautiful snowy farm view 4. Clean and spacious room 5. Polite and thoughtful staffs who can communicate in Mandarin is a plus point 6. Complimentary breakfast made by the chef was yummy. Thanks to the chef who also specially prepared a vegan set meal for my mother 7. Coffee beans, coffee grinder and tools for drip coffee making is prepared in the room for guests 8. Spacious parking space However, for old people who are weak and unfit to carry heavy luggages up and down the stairs might suffer a little as the hotel doesn't have a lift access to the bedrooms on the second floor.. The hotel bed is not as comfortable as other hotels in Japan. Overall, I love my stay in this hotel and would be glad to revisit this place.”

„房子非常漂亮，房主兩口子人很nice，服務非常貼心，很健談，總是微笑，客廳燒柴火的暖爐也非常舒服，很難忘的入住體驗，衹是公共交通有點不方便，要走半小時左右，希望以後有機會還來”

„Location The location of Auberge Ninguruforet is a bit remote and far from the main town center of Biei. There are no nearby convenience stores like Lawson or Family Mart, so guests need to plan ahead for their meals and supplies. This can be inconvenient, especially for larger groups with elderly or young children who may have difficulty walking long distances in the cold winter weather. Check-in ProcessTo improve the check-in experience, it would be helpful if the hotel could request guests to provide their passport details in advance. This would allow for a smoother and faster check-in, without the need for guests to go back and forth to their cars in the freezing temperatures just to take photos for the registration process. Check-out Confusion Even though the hotel had implemented the CCTV audio system to provide clear instructions, the language barrier appears to have caused some confusion for me during the check-out. This can be a common challenge, especially in more remote locations where the staff may not be as fluent in English. Breakfast Since our group requires halal food, it's understandable that we did not include the breakfast option in our package. The hotel could consider offering more diverse breakfast options to cater to different dietary needs in the future. Luggage Handling and Car Access One of the key issues we faced was the need to transport our luggage from the parking area to the unit using carts, rather than being able to drive our car closer to the entrance. This was especially challenging given the freezing -10°C temperatures at night .To improve this, it would be greatly appreciated if the hotel could allow guests to drive our cars closer to the entrance, even if just temporarily, to drop off the luggage. This would avoid the need for guests, especially those traveling with elderly or young children, to struggle with pushing heavy carts through the frigid weather. Scenery Despite the challenges, the stunning winter scenery at Auberge Ninguruforet seems to have made up for it. The -8°C temperature that morning must have created a true winter wonderland, with the beautiful snow-covered landscapes and crisp, clear skies. This picturesque setting is surely a highlight of your stay.Overall, with some improvements to the location accessibility, check-in/out procedures, and guest services, Auberge Ninguruforet could provide an even more enjoyable experience, especially for larger groups traveling with families. The breathtaking winter scenery, however, remains a major draw for this property. We will surely come again to Auberge Ninguruforet, this time leaving our larger luggage in the car and only carrying the essentials we need for our stay in our backpacks. This will allow us to avoid the hassle of transporting heavy bags through the frigid weather, and instead focus on enjoying the stunning winter scenery.By packing light and only bringing what we need for the duration of our visit, we can easily move between our car and the hotel entrance without the struggle of pushing carts through the snow. This will make the check-in and check-out process much smoother, especially for our group with elderly and young family members.Despite the minor inconveniences we experienced previously, the breathtaking winter wonderland at Auberge Ninguruforet remains a major draw for us. We look forward to returning, better prepared to handle the cold temperatures, and immersing ourselves in the serene, picturesque setting that this property offers. With a few adjustments to our packing and luggage management, we are confident our next stay will be an even more enjoyable and memorable experience.”

„The hotel description did not capture the situation enough. I was confused due to lack of room pictures. They also posted several listing for different rooms under different hotel name section. But this room is perfect for us. The location is a bit far (if you are not used to walking) from the station but it is only around 7-9 minutes walking. The surrounding area is a quiet neighborhood. The building is new and very clean. It was also warm inside even when the weather forecast said -14 celcius outside. The japanese food they served was also very good. They provided free coffee/tea and water in common area. They also let us lent their microwave. The bathroom is only one but very clean and comfy. The room has its own mini fridge, ac, and tv. If you are wondering where to stay in Biei, I definitely recommend this place.”

„숙소 너무 좋네요. 벽난로도 있어서 불멍도 가능해요. 가까운곳에 큰마트도 있어서 여러재료를 구입해서 숙소에서 조리해 먹을수도 있어요. 침대4개구요. 저희는 렌트카로 이동했는데 차를 4륜구동에 스노우 타이어 착창되있어서 눈길에도 문제없었어요.숙소 내부에 은은한 나무향이 좋았어요. 사장님도 아주 친절하세요. 영어로 설명해주시는데 이해하기 쉽게 잘 말씀해주셨어요. 갈때는 사장님 내외분이 같이 나오셔서 배웅해 주셨어요. 담에 다시 가고 싶네요^^”