I recently stayed at the Hampton Inn and Suites by Hilton Cincinnati Midtown Rookwood and had an excellent experience. The hotel was exceptionally clean, and the location was perfect for my business trip. The service was outstanding, and the staff were always friendly and helpful. The amenities provided were top-notch, making my stay comfortable and enjoyable. I highly recommend this hotel to business travelers.
Good location with quiet surroundings despite near major road. Very close to many outlets at Rookwood commons and pavilion. Very comfortable beds. Strong internet connection. Large TV with many channels.
Large and clean bathroom.
Thoroughly enjoyed staying here.
Special mention must be made of one outstanding young staff called Mike.
Initially he could not find my reservation despite me having a confirmed reservation number. It was later he decided to allow me to see the list of guests arriving that day. I realised my COLLEAGUES name was in the list of guests and later realised that I made the booking under my colleague's name accidentally without realising it. Thanks to this being resolved we were able to check in without having to make a new booking and incur the loss of the trip.com booking. He also helped me to change the booking name to my name instead. A big kudos to mike for saving our business trip from being a disaster!!
Wygląda nowe, dobre położenie. Zawsze strip arkuszów przed sprawdzaniem w nadziei, że nikt nie będzie ponownie używany dla kolejnych mieszkańców. Dzisiaj byłem w szoku, że zobaczyłem ogromny plamę na materacu; zdecydowanie trzeba oczyścić lub wymienić na nowy materac!
Zapłata $200+ za jedną noc powinna obejmować śniadanie, jednak nie.
The staff I encountered were lovely. From the valet to the front desk, everyone was super nice and helpful! The room was pretty small for a family of 3. It was very clean though. Bathroom was also clean. It has a sliding door that was kind of hard to open and close. It would be nice to get a list of things to do in the area. Overall, great stay.
Hotel was okay. When we first arrived we were given a room that was dirty but the front receptionist quickly corrected the mistake. House keeping also knocked on our door and said checkout was 10AM when it was really 11AM. A bit of a disconnect we found with the staff.
The bed was comfy, bathroom was spacious, but overall the room/hotel/elevator itself is a bit dated.
It’s an ideal location to attend a baseball game or walk around downtown.
Overall was a good experience! Only issue was there is no microwave in your hotel room so when you and your family come back from a nice dinner or just have leftovers in general you have to go to the main lobby where there is only one microwave inside a cabinet for everyone in the hotel to use! Now here’s my real issue….inside that cabinet…not microwave just to be clear…. was a dead roach….we immediately alerted the staff and they were shocked just as we were! Staff said they would handle it so with good faith the next morning my kids were hungry went back down to that same microwave and the roach was still there‼️‼️‼️
The room was clean, but the nightstand lamp did not work. The TV had no instructions and took a bit of fooling to get something to watch. I would have liked if there were extra pillows available in the wardrobe cabinet. My husband said he was impressed with the breakfast that was available.
I requested a non-smoking room, but the room smelled like a combination of cigarette smoke and air freshener. When I walked around the room barefoot, I noticed dirt sticking to my feet. I love the walk in shower. The A/C worked well.
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Cena za noc od:242 zł
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