Hotele w Itasca

After having made and double checked reservations I arrived after a $100 taxi trip from The overpriced airport to be informed by the front desk that they bounced my reservation to some large party and “get wrously covered the price of a new reaervation at the Renaissance Schaumburg Convention hotel”. Now I’m stuck canceling my dinner plans with aliens at the latest possible rude notice and waiting to take yet another taxi to some new place NOT of my choosing without knowing how close this is to my client’s offices for all day meetings tomorrow or not. I’m furious. I’m disgusted. I’m put out….sitting here just waiting for another taxi seething at how incredibly stupid and RUDE this is. F the Westin and Marriott

Staff was friendly, hotel clean and safe. Overall experience was good but after long flight and arriving in the morning wanted to freshen up before attending a meeting that morning. I was surprised by the early check in fees as the hotel was most definitely not full. I understand when rooms are not available but they were. I wanted to check in at 11:00 AM and was leaving by 0430 the next morning. Sort of felt like being charged by the hour for a hotel room while on a business trip.

When you stay at Eaglewood Resort and Spa in Itasca, you'll be near the airport, within a 5-minute drive of Bloomingdale Park District Museum and The Oasis Water Park. This upscale resort is 4 mi (6.5 km) from Lynfred Winery and 5.4 mi (8.6 km) from Alexian Brothers Medical Center.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. Additional features at this resort include complimentary wireless internet access, gift shops/newsstands, and a hair salon.Enjoy American cuisine at Burnham, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Itasca? This resort has 36996 square feet (3437 square meters) of space consisting of conference space and 39 meeting rooms. Free self parking is available onsite.Stay in one of 295 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers.

Very nice hotel. Room was perfect. Big, lots of space. Clean and quiet. We got there early and they let us check in early. We had an early flight the next morning so we did not use the food or bar but was very nice space. No hot tub and pool was small but ok for us.

Last week my wife,brother and myself spent 3 nights at this hotel. We were amazed at the outstanding customer service we received from the entire hotel staff. They were friendly, courteous and very professional. We were upgraded to the club level which provided some very nice additional amenities. Our rooms were recently renovated (very tastefully) and the room was immaculate. The entire property including the common areas and property grounds were well cared for. The front desk manager (****nia) was a breath of fresh air as she consistently provided us with the highest level of service. We will definitely be staying at this property for any future upcoming visits to the area.

It is obvious that there is a lot of effort and work going into making this a nice place to stay. I've been to a number of hotels in the Chicago area and this hotel is a favorite. It's not only because of the cleanliness of the rooms and the quiet and the fact that everything works and the grounds are clean. It's because these things are a reflection of the staff. It's a pleasure to stay at this ESA because it is clearly a well run hotel.

We visited this hotel as a potential site for wedding guests to stay for our family. The hotel management was so pleasant and accommodating that we also contracted with them to have our wedding rehearsal dinner there. The catering menu was extensive. A full bar was available. The event coordinator and the manager took great care in preparation of the meeting room for our event and the food presentation was attractive and delicious. Everything we asked for was well taken care of. Our guests were pleased with their rooms. There is a spacious, inviting public area with a fireplace and comfortable seating where our family gathered several times. The shuttle bus driver transported us safely to and from the wedding. All I can say is we had a wonderful experience!

I use it when I come to Chicago several times. Check-in was quick and I was able to enter the room immediately. The bed was not too hard and I slept slowly. There is no problem with the shower. Breakfast is normal.

Business travel is very good, the hotel is in a good location, there is a wholefoods around 400 meters, it is a big supermarket to eat the fruit is very rich, we also bought a lot of food, not far from driving will be about 5 minutes A big mall called woodfield mall, very big and very good, there is a food court. Breakfast is waffles, fried potatoes, eggs, apples, yogurt, etc., American breakfast, not bad, the room is very clean, recommended

We stayed at this Best Western during our family vacation to Chicago (Sun July 31, 2022 to Thurs. Aug. 4, 2022). We stay exclusively at Best Westerns when they are available where we are traveling to on vacation. My husband who travels a lot for work also exclusively stays at Best Westerns, is a Diamond Select Rewards Member. We are loyal Best Western customers, which is what made this experience so disappointing. When my husband checked us in he asked the clerk on duty if our room had 2 Queen beds and was told yes. We got up to our room and there were 2 Double Beds. On our way to dinner we questioned the clerk again and he claimed to have misheard my husband saying that he thought that my husband had said 2 nights, and that this Best Western only had King or Double Beds. We said ok and asked if it was possible to get a cot, and were informed that they don't have ANY cots. Frustrated at this point my husband grabbed the card for the manager and we went to dinner. While at dinner I realized that the clerk saying he was confirming that we were staying for 2 nights, didn't make any sense as we were staying 4 nights. We get back to the hotel from dinner and I ask the clerk for 2 extra sets of towels as there weren't enough towels in the room for all of my family to shower, 2 extra blankets for my kids and an extra pillow. I was told the towels were no problem and he could get me the pillow, but there was a limit of 1 extra blanket per room. I muttered you have got to be kidding me under my breath, and I'm sure the clerk could tell I was very annoyed at this point. He handed me the towles and then asked me to follow him to the laundry room for the pillow and blanket. He wound up giving me a second blanket, which I was grateful for as it allowed us to make up a bed for my son on the ottoman he wanted to sleep on. The next three nights were uneventful. When we were leaving we decided to use a luggage cart to load all of our belongings onto so that we didn't have to make multiple trips between our room and car. My husband was pushing the luggage cart and while going down the handicap part of the curb accidently bumped the hotel shuttle. The shuttle driver went ballistic threatening to kick my husband's butt and stepping into my husband's personal space. My husband raised his voice and said, ”Listen here, I have spent more money at this company in the last year then you make. Back off.” My husband fully admits that this wasn't his best moment. After we got the car loaded my husband took the cart back, he took pictures of the ”damage” a tiny dent that was barely noticable and went to speak with the manager out the incident. The manager thanked my husband for his honesty and told him that the shuttle driver would be written up for his behavior. He was very pleased with how the manager handled the situation. We will never be staying at this location again, and strongly recommend that no one else stays here either.