Derunda Hotel

When flying from Moscow to Nha Trang, I had a transfer to Chengdu. I was sure that the airline had booked a room for me at the time of the transfer. But no one met me and couldn't help me find a representative and literally by mistake I got to this Derunda hotel in Chengdu. The hotel staff tried very hard to help me, explaining that I do not have a reservation from the air carrier and if I want to stay, I have to pay. I didn't have enough cash, and the card doesn't work in China, I was confused. But one girl working in a hotel showed special kindness to me and great patience to help. I used the translation app and my kind heart. She helped me calm down and find the right solution. My daughter booked a room online at this hotel and paid for it with a card also online. Thus, I was able to spend time comfortably in this hotel, very beautiful and cozy, a beautiful room, and an incredibly large and comfortable bed allowed me to sleep after a long flight. I was also provided with a transfer to the airport from the hotel. Thank you very much to the hotel and, especially, Pan Jing. This is my savior's girlfriend ❤️

This hotel is excellent value for money. The room was amazing and they allowed us to checkout later free of charge. The only downside is the location as there is nothing around but it is a good stop over if you arrive late from the airport.

We needed somewhere of good quality & with good & reliable services since we were arriving by plane in the middle of the night. This hotel exceeded expectations. Super friendly staff helped us with taxis when they kept canceling.

It was good, service is also good. But breakfast could be better haha

酒店離市區稍微遠一點，但是交通也挺方便的。酒店很新，設施齊全，入住方便快捷，房間比較大，佈置得特別温馨，小朋友很喜歡。早餐種類挺多的，中西結合葷素搭配，味道也挺好，挑食的小朋友也能吃得飽飽的，很贊👍

很不錯的一家酒店，超前的服務理念，剛下訂單幾分鐘就接到酒店小樊的電話詢問到店時間並非常貼心告知簡陽當天降温提醒保暖[強][強]，在辦理入住的時候也很貼心的問是否有駕車提前錄入車牌在住店期間開車進出很方便不像其他酒店出去的時候還要去前台領取停車票萬一忘記了懶得跑還要自己給掏錢，酒店的服務也是沒得挑遇見的服務人員都會熱情的問好。

住過那麼多酒店了，這家酒店的服務是真的好，從辦理入住到退房都能感受到熱情的服務，前台小姐姐辦理入住的時候就非常熱情並送到房間，諮詢周邊美食也是非常熱心的推薦，這邊的羊肉湯是真的很好吃不愧是説上了電視台的，房間也是寬敞衞生，下次來簡陽一定還選擇他們酒店。

酒店前台服務態度超級好！！基本上對客人要求有求必應！！離機場高鐵站也很近交通便利~房間也很大，很舒服，還送了歡迎水果。!絕絕子~以後還會再來。

非常滿意的酒店，從入住到離店都非常愉快，前台小陳的服務很周到在問及周邊有什麼可以遊玩的時候熱情的介紹現在世博會和路線並幫助購買門票，服務很讚的酒店