Hilton Jiuzhaigou Resort

The hotel location is very good. You can take taxi around 15 mins to the Jiuzhaigou park entrance. The hotel is very quiet and comfortable. The staff is very nice and helpful.

Excellent service from Cecilia and her team. Warm greetings from staff when you arrive and whenever you meet them along the way made you feel at home and wanted to enjoy the holiday. Beautiful room with excellent view of the mountains.

Nicely furnished rooms which are clean and modern. Location is near the scenic area about 15-20mins, and restaurants located within the hotel. Sadly the outside resort area is currently undergoing maintenance which means most shops and and food options are limited. Service is friendly and welcoming. Gym facilities rather small

Outstanding majestic new property not too far away from Juizhaigou Unesco Nature Park and set within the Resort with branded shops such as Adidas, Nike, a Musuem etc etc. Ans HardRock Cafe too. Right outside the resort is a whole row of eateries. The room is generously stayed out in modern furnishings. We had a room that faces the lake and the mountain. It was glorious! Food quality was 5* and aligned with the Hilton Brand of global properties. And while the hardware was outstanding, I was even more impressed by a couple of individuals - ine was front desk Reception Ms Janice. Her service was tops! We connected prior to Arrivals and I needed help with reservations out of Juizhaigou and transportations. She was so patient and delivered above and beyond! Truly upholding the Hilton brand. A valuable asset that Hilton should continue to groom. Another 2 staff who should be recognised is Oscar from dining and Andy from front desk. Both made our 3N stay extra memorable. I will also like to mention the chefs at the main dining hall. We throughly enjoyed the alar carte yak burgers, buffet dinner and amazing spread of breakfast selections. Oh yes....Mia- trainee at main dining hall was extra diligent and went to the back patisier to get vanilla cream when she realised it was not placed by the bread and butter pudding section. Overall 5*

Good location, but food availability was limited.

My wife and I enjoyed our stay in Hilton hotel for 3 days two nights very much. The service, food and location of Hilton is excellent. I really appreciated assistant from Hilton staffs Jason and Andy. Jason helped to trace my luggage from the public bus that lost my luggage when I traveled to Hilton hotel. Jason called the driver serval times to follow, locate and negotiate to send the luggage back to me. It eased my problem tremendously. Separately, when I depart Hilton, Andy helped me to reserve a comfortable minibus with reasonable price to take me from Hilton to train station on time. All and all, my experience in Hilton was wonderful.

During booking, I already requested for a non smoking room. But the room was given to me is a smoking room and only get to know after I checked out. This dirty room caused me to have breathing problem. It is totally uncalled for, especially for Hilton hotels. And, the coffee is Nescafe powder….for Hilton hotel, can’t they, at least use Nespresso machine?

Nice stay. Not at the most convenient location but you can easily call a cab that takes you to the town.

More selection on food ~ International breakfast ! Stunning view