Hotele tematyczne Hot spring w Kuala Lumpur

I have booked this hotel for one of our staff who have a meeting new to the hotel. He was so satisfied with this hotel. The room is large, clean and confortable. Also got a convenience store (7-11) at the building. He likes this hotel so much

Pros - Location very good, walking distance to Twin towers and shopping mall (* other shopping mall or aquarium via Grab) Cons - Hotel beside Malay Cemetery.... you can see clearly from the big window - room chair no wheels, need to carry if moving around or scratch the floor, another wooden chair is quite heavy also no wheel - WIFI not stable - TV program very limited and a lot of snows flakes (not clear), if you need to see more program need to rent video recorder (if not wrong) - Toilet flushing very slow - need to ask for shaver and comb upon request but only shaver given. - hotel breakfast not many varieties, both days almost same items * book thru Trip.com stated 2 adults but hotels insisted only ONE name shown in their system so only give us 1 breakfast for 1 room (2 days), i requested to combine 2 different date breakfast as 1 day but not allowed. so i have to pay for 2 breakfast (RM40/person). The next day i shown the booking ticket from trip that stated 2 adults clearly to the reception admin but she doesn't accept and ask me to call Trip to check... * if not wrong, when i reserved the hotel thru Trip.com didn't ask me for second occupancy name. * close to 1 hr taxi from airport to hotel

Great experience, I've booked here multiple time but i once got a room with a broken bed and used toothbrush was put back in the box and i almost use it, but i think it's the last customer fault, overall nice, picture not related

The overall experience is not bad. We were greeted by the concierge and process of check in also very fast. The room is spacious with bigger bathroom. The breakfast selection are many but during festive season, there are too many crowds. Good place to stay in the city centre due to location is near to the shopping centre.

When I heard of this place, I went to YouTube to see any reviews for it and see how it looks like. On the day itself when I booked in, I am AWE how nice the place is and spacious it is, it’s looks so nice and worth to stay at the place. Booked the one bedroom premier, I gotten the highest level , the view from the living room and bedroom, I could see the KL tower, looks near but actually abit distance though. The swimming pool is nice and good too. It’s worth to stay for few days even for a day, it’s near to KLCC and walkable to W hotel as well.

Took some time when checking in as told by the staff as all the rooms are booked, so have to wait for the rooms to be clean. Location is near to Chow Kit, approx 10min walk. There’s a night market beside/back of the hotel but it can be quite dark and shady as the roads aren’t well lit. Swimming pool is very small and so is the gym. The gym is located on the other building so you have to walk over and seek the receptionist to assist you in opening the door to the gym. The worst was the waiting for the lift. It can take up to 5-10min waiting for the lift as it serving up to 25 floors. Bed is somewhat on the softer side and the pillows are incredibly soft which is not to my liking. I made a special request upon booking but when checking in, due to the lack of rooms, I was upgraded to a lower floor which I’m not sure if it’s even a upgrade as the room was smaller and my special request was not met.