Hotele w: Guandu Ancient Town, Kunming

It was just one night but we had a great time here. Room was nice and big. Breakfast was delicious(especially, noodle soup). Staffs are super friendly and helpful. I couldn't read Chinese name but 531, 515 guys helped us a lot. Our little girl was happy to stay here. I'll come back here again if I have a chance!

優點:1 位置優越，就在官渡古鎮南門遊客中心旁，但停車在旁邊地下停車場，再步行幾分鐘到店。酒店承擔停車費。2 房間設施齊備，佈局合理，洗手枱在入門處，洗漱啥的不影響房間，熱水充足，下水快。3 前台接待和客房服務都很有禮貌，業務熟練，服務到位。4 入住每晚的安睡牛奶和鮮花餅送達及時，不需要住客催要，這點必須點贊！5 早餐內容比較充足，不限量，服務到位。6 步行遊覽古鎮非常方便，雲南省博物館就在馬路斜對面，步行也就5 6分鐘。 建議:219房間外面是酒店餐飲部的火鍋餐位，估計旺季的時候可能會有點影響。偶然拉開窗簾，竟然發現一個似乎員工的人，從窗外的瓦面上走過，不知道啥情況。 綜合評價:推薦有需要的友友入住。

This hotel is excellent and romantic for a couple. The amenities are great, it's located pretty much central to everything in Guandu Ancient Town. They do provide breakfast as well. Staff are friendly to foreigners. The Yunnan museum is also around 20 minutes walking distance from Guandu.

Super good environment and cozy vibes especially for me and my girlfriend the best place to release our stress.

Note on Hotel Name: This property appears under multiple names across platforms—Hyatt, Imperial Palace, Ritz—though officially branded Grand Mercure. Reception Chaos and The Window Saga Check-in was rushed and incomplete—no luggage assistance, no WeChat information, no translation tools. The real problems began when I reported my window wouldn't close. With one receptionist managing everything, guests competed for attention in survival-of-the-rudest fashion. She'd abandon helping me whenever someone else interrupted, forcing me to wait while she handled whoever was most insistent. Hours of frustration followed. The maintenance worker actually said it ”wasn't really a problem” since ”most windows are like that in the hotel”—an alarming admission. After being dismissed and deprioritized repeatedly, I finally got another room. This one had a working window but noisy neighbors and poor soundproofing that broadcast every car horn. They sent an apology fruit platter—genuinely the best I've received in China, beautifully arranged. But fruit platters require far less investment than proper staff training, adequate staffing, or basic maintenance. The Bright Spots: Room and Breakfast The stylish room with warm atmosphere and spacious layout was genuinely nice, though the window view wasn't appealing. The bed was acceptable. The breakfast team was easily the best part of this hotel—truly professional unlike virtually everyone else. Day one featured fantastic food, skilled preparation, and competent service that stood in stark contrast to other departments. Even when choices declined on days two and three (less refilling, fewer Western options), the cooking team remained the most professional staff I encountered. They also shut down before 1:30 PM despite posted hours. Housekeeping Failures During housekeeping, I left my robe and towels out to be changed—they were clearly used and wet, obviously needing replacement. They didn't change them—they folded them and left them. I had to ask them to replace items like shower gel, basically had to tell them everything. They also moved my pile of dirty clothes for some reason and mixed it with clean clothes, putting everything on a chair. Maybe these staff should respect personal space and belongings? One housekeeping staff member in the morning delivered mineral water but was impatient and unfriendly. Infrastructure Issues This aging property needs renovation. The hotel is pretty old—windows not closing, minor things not working or getting detached from walls. Water temperature in the shower fluctuated wildly, giving you burning water on your face when you don't expect it. Shower pressure from the handle was pretty good, but not sure what the top running shower is for—low pressure, useless. Elevators were very slow. I ordered coffee—it was delivered to reception but they didn't call or message me and didn't use the robot to deliver to my room. I went downstairs at some point and took it. No explanation, no apology. Final Verdict Two genuine strengths: stylish rooms and a professional breakfast team that understood hospitality. This only highlighted how dysfunctional everything else was. The chaotic reception, incompetent housekeeping, dangerous infrastructure, and absent service standards make this hard to recommend—despite nice rooms and excellent breakfast staff. Would I return? No. Would I recommend? Only if everywhere else was fully booked.

Near the Yunnan museum and Guandu ancient city, A few steps at the corner there is halal restaurants. We take Bus no 169 to Baofeng subway station to move around the city and to Kunming downtown by subway. The bus stop about 2 minutes walk from the hotel Affordable and good location.near the river.cozy area.

帶着孩子來昆明玩，選這家酒店真的太明智了！酒店就在世紀金源大都摩天旁邊，樓下就有很多好吃的，離地鐵站也近，去海埂大壩和斗南花市都很快。房間空間很大，我們住的親子間佈置得很温馨，衞生打掃得乾乾淨淨。孩子特別喜歡酒店的機器人服務，送東西到房間門口時開心得不行。酒店還有免費的洗衣房和健身房，對帶娃出門的人來説太實用了。早餐孩子也很愛吃，這次入住全家人都很滿意，五星好評！

房間面積比較大 設施：設施挺新的，但是房間的電話是壞的，完全不工作需要入住的時候加一下管家微信。 衞生：衞生也不錯。 服務：服務是挺好的。 最大的問題是他們店裡有一個人抽煙。我去辦入住的時候整個大廳裏就一股很濃的煙味兒，退房的時候直接就看到有一個人來來回回在抽煙。穿了一個黑色的運動外套的一個男的，在前台抽一會兒，還會去前台後面的辦公區抽，應該是酒店的人。 特別的嗆。 在正經的連鎖酒店前台肯定不會出現這種情況的。

Much better than expected even though does not have any international china name associated Surpassed the expectations ?

Hotel jest starszym budynkiem, który znajduje się po jednej stronie Starego Miasta. Jeśli ośmielisz się chodzić poza Starym Miasta, możesz znaleźć naprawdę dobre jedzenie za naprawdę tanie ceny. Łóżka były bardzo wygodne i recepcjonista był bardzo pomocny. Moja jedyna skarga jest to, że rury odpływowe były zablokowane, co stwarzało duży bałagan i było to dość niewygodne. Chciałbym również powiedzieć, że jest to konieczne do odmalowania niektórych ścian, aby pomieszczenia czuły się czystsze.