We stayed at the hotel to attend a wedding a few minutes away. Hotel staff were generally friendly and helpful. The welcome is warm, though the individual standing guard at the gate could be a little more friendly. The hotel property is spacious and has a great view of the Taal lake, with the obligatory IG fixture on their lawn. It's obvious that the staff has experience in taking photographs of people and the scenery. Parking is ample, but not shaded. So the sun does beat down on vehicles. Best to keep the windows slightly open to let out the hot cabin air out. The hotel room is well equipped. Clean and functional. Room is well appointed. The pushbutton curtain is a welcome detail. Half finished renovations have marred the view from the balcony, but if doesn't totally ruin the overall experience. Noise suppression is a problem, as you can hear echoes from the lobby quite easily. The card receptacle was either disconnected or not working, as it did not shut off the electronics when the card is removed. TV viewing is juggling with two separate remotes instead of a universal one. No compendium in the room. Bathroom is clean and equipped with amenities. The Bathtub drain mechanism though needs to be attended to. Hot water is not as much as desired, but it does serve its purpose. WIFI in the room and around the hotel are not the greatest, for casual surfing and social media postings it's ok. Breakfast was ok, with the usual fair you find at other hotel properties. Pancakes could be better. The offerings didn't feature much local specialties. It would be good if the coffee is what Batangas was famous for. Sugar substitutes also would be nice. Waitstaff seems to not have a common theme in terms of uniform. At least they were prompt and present went needed, not dragging their feet when working. Unused furniture cluttered the corners of the dining space, making the audio equipment near the open gangway painfully out of place. The pool is beautiful. Not temperature controlled, but placed well enough to be under the sun most of the time. Not much space to go sunbathing. Clean towels are provided. Even though it's not a deep pool to begin with, there is a 'lifeguard' on duty. he could be a little more cheerful and approachable. Bathers though are in full view of the dining guests. So expect to be observed by the people inside in case you have a shapely figure. Safety signs are not that obvious. The Rules and Regulations poster could do with an update. It would be nice if the room had a compilation of literature that would recommend places to go to, places to eat nearby. A local map even. The hotel needs to clean up in terms of polish.
Very Good
31 opinii