Premier Inn London Hackney

Mostly good, but we booked for two and they only gave towels for one. As mentioned elsewhere, the corridors really stink of perfume and you have to hold your breath, especially if asthmatic.

A decent Premier Inn in a great location. Convenient public transport from Kings Cross Station. Room was comfortable, though bathroom was showing its age a bit. The main staff on reception were excellent. Other staff there were a bit less attentive, but the general reception was friendly and helpful. Breakfast was the usual Premier Inn good standard. I'll happily stay here again.

When we arrived from the airport to this Hotel late at night we were told to check in via computer. The computer was not in order so the man at the desk proceeded to check us in for April 16 to 18. We were then told that our reservation was for April 17. I showed the man my photocopy which stated clearly my reservation was for the 16. He was very rude and said there was nothing he could do and if we wanted we could pay for the night. We asked for the manager and he gave us a number to call. There was no answer at this number and he said "its closed after after 5pm" We were so upset we had to go find another place to stay. There were other people waiting and many had complaints. We did come back the next day since we could not receive a refund for those nights. I would not recommend this hotel for any reason

Enjoyed our stay at Premier Inn, London Hackney. Value for money for a three night stay. Very comfortable bed, great sleep. Excellent breakfast. Very friendly and professional staff. Would really recommend,

I’ve stayed in many premier inns but never one as bad as this one. Booked in for a nights stay on the 2nd March 24. Checking in was fine and we went up to the room. First thing we noticed was only 1 towel. When looking further around we noticed the place was really tired and some of it dirty. We think the room had been cleaned but was long overdue a refurb. See pics. The bathroom had sealant pealing off and it had gone black, the grout around the shower has all gone black and the skirting was filthy. The wood panel underneath the tv was coming off the wall and would probably have been unsafe if young children had been in the room, it would have been easy to put their hand down the back. We had the continental breakfast booked and it was so disappointing, very little was available and the mouldy fruit wasn’t removed until another resident complained. I can honestly say I will not be stopping at this hotel again.

Quite honestly I can’t understand how anyone could say that that there stay was amazing. The entrance was absolutely filthy. The guy on reception hardly even lifted his head when booking us in. The smell in the lobby’s were disgusting. It smelled of smoke which it couldn’t be so suspect damp. We weren’t expecting luxury just to be decent. We were in London for a family birthday and new that we wouldn’t be in the hotel that much but even so we booked out after one night. We tried to cancel the Sunday night and to be fair the girl in reception was nice and did try to help but couldn’t do anything. She gave us a number to call to try to cancel but it closed on Friday at 5pm and this was Saturday. Which quite honestly is ridiculous.

This Premier Inn has a hidden gem in the form of the chef, named Abdul. The standard Premier Inn Menu is in force here - but with Abdul's twist. The Prawn Cocktail was one of the tastiest I've ever eaten - the extra mile to make it delicious didn't go unnoticed - so much so I ordered it again on the second night's meal. A big thank you to Abdul. If you're reading this Premier Inn staff/management, Abdul deserves an award for always making the tastiest food to an impeccably high standard! Thank you!

The location for this hotel was very good according to where the concert was, however we faced problems with the room. The main problem that ruined the night for us was the heating in the room, as we could not turn the heat down at all and we couldn't get quality sleep, therefore having to sleep covered in used wet towels to try and cool us down during the night, which even that was too hot for. Very disappointed with this.

Unfortunately we were allocated a room with issues. Kettle and lamp not working and a missing shower door. To be fair, we were offered a different room the next day but every time we went to reception it was unmanned !