Absolutely dreadful! Just how this place can call itself a hotel is beyond me! It’s no better than a hostel for the homeless. I was given a basement room with NO WINDOW,accessed by stairs with NO HANDRAIL,then fighting your way past piles of dirty laundry,then outside and past what I assume was the boiler room to find the door to what was no bigger than a small garden shed. The “facilities” are internet which was a reasonable connection,a shower where you wait an age for hot water (forget about any nice fluffy towels) these were thin and worn out! The notice by the bed advises use of the safe which DOES NOT WORK! There are tea/coffee making facilities,no milk or whitener,no complimentary water,fortunately I took my own supplies. This building seems never to have had any kind of sound insulation,noise from other rooms all night,there is no one on reception in the evenings or early morning,you’re expected to walk a hundred yards or so to their sister hotel for any queries! All in all my worst couple of nights in London EVER! Do not book this dump!
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