London Kings Cross

Obsługa: Personel recepcji jest bardzo entuzjastyczny i odpowiada na wszystkie pytania. Pokój jest dość duży, a klimatyzacja jest wystarczająca. Lokalizacja hotelu jest bardzo dogodna do podróżowania metrem, autobusem i pociągiem. Z lotniska można dojechać pociągiem bezpośrednio do hotelu.

skandalicznie drogie. korzysta z faktu, że lokalizacja jest po prostu idealna.

Poprosiłem o sprzątanie, ale nie sprzątali przez 5 dni i 4 noce, nie zmieniali ręczników, nie wynosili śmieci, a obsługa była absolutnie zerowa. Woda w prysznicu płynęła gładko i była najgorszy hotel w historii, był niezwykle drogi.

Śmieciowy hotel. Postawa w recepcji jest bardzo zła. W recepcji jest **** żeńska recepcjonistka, która uderza Chińczykami w stół!

距離kingcrocs非常的近，附近有超市、餐廳，服務上也能耐心溝通，推薦

設施：差 環境：不好 服務：一般

房間比較小 但設施齊全

Room was a twin and not the double we booked. The room size bore no resemblence to the pictures when booking. The room was very stuffy, no opening window, and had noisy air con. Check in was confused, used self service, which then requires you to go to the back of the ever lengthening check in queue to get your key to the wrong room! Staff were overwhelmed, and corridors were a safety risk with overloaded laundry carts - any evacuation of the hotel would have resulted in panic. Kettle in room leaked badly and was lucky not to get electrocuted. Final morning had staff member knocking on door to check if we had left despite being over an hour before check out. Only enthusiasm from staff member was trying to counter my complaint of experience, but they quickly fell silent when I mentioned queues at check in. Had to ask for access to complaints procedure. On line complaint procedure only gave option to select a German hotel, and finished off with a 35 day target for investigation- really backing up their guarantee of a good nights sleep! Restaurant was dirty and literally held together with tape. I recognise how difficult hospitality is, but Premier Inn have lost the plot.

Was in London for a couple of days for some concerts and needed a place to stay. A convient place as I could just get off the train and head straight there, but one issue I did face was no early check in avaliable unfortunately. This seems like it is a premier inn wide deal and would suggest that early check-ins be brought back into all hotels country wide.