Hotele w pobliżu: White Kampung Malang Travel w Malang

Stay 1 night with 2 room booked. Location is strategic,near to everywhere,behind the trans shopping mall,but room space quite small and quite old furniture. Swimming pool is great and clean. Reception staff was nice n good hospitality and not forget to mention that rest room is very clean. Thumbs up..

Delicious snacks, fast respond to reload, clean room, polite and humble staff even if we wore ordinary fashion,the kids happy to run along the lobby :p, but the hotel need to reload the toys at the playground too.. overall nice hotel and worth it to have event andstay here again..dont forget to send me the discount staycation voucher Atria..<3 Egadzova12@gmail.com

I stayed for one night. It’s not far from train station, less than 20 minutes walk. The hotel allowed me to check-in earlier despite no personal request when booking. I booked the cheapest rate without breakfast because I didn’t know what they offer for breakfast during these times. One thing I remember the most is that the towel and linen smelled nice, I think it’s jasmine. Amenities were enough, including slippers. Bed and pillows were comfortable. Luggage rack and door handle were not in a good condition (screws were loose), and the safe box was locked, I couldn’t use it. Hotel played instrumental musics on speakers, but it’s quite disturbing when it’s 10pm and you could hear it from the room. Cleanliness need to be improved. I found the dirts from previous guest under the bed frame, and public restroom on lobby wasn’t clean enough. Receptionists were ok, I didn’t interact with other staffs. I don’t mind staying here again.

Nice place for staycation. The meals was delicious and the staff was hospitable.

I was a bit surprised, I could get an affordable price in this hotel as it’s normally priced 50% higher than the price I got. Yet it was not disappointing. The hotel is quite old, yet well-maintained. I have to walk quite far from the lobby to the room but that’s not quite a problem. The bed was fine. Breakfast was great too. The only concern was the door lock, the hotel still uses old kind of key. Not usual card key. But overall I feel satisfied by the service. Never got a room with balcony, and I got one in this hotel.

one of the lodging destinations that is the main recommendation for every Kemalang, the place is clean and the facilities are really good especially the price is affordable

Ibis have shown that they deserve credit for their efforts to maintain their standard of cleanliness. The room is clean and the location is strategic enough to be in the centre of Malang City with a nearby mart and coffee shop. I love to come and stay in Ibis again. Thank you Ibis!

Very nice new hotel in Malang, designed to detail, easy access to anywhere, great hospitality of team member, value for prices. Room was very comfortable, equipped by newest technology that easy to use, nice view trough big window glass and all fresh furnitures Will coming back for sure…

This hotel has the worst service I've ever experienced. And the front desk, FENI. and the manager ANIE are the worst people I've ever encountered in hospitality industry.(photos attached). My experience was, I came with two other people. Booked and paid two rooms for 3 days 2 nights. Check in process, the front desk lady isn't even warm at all. Very rude. And she asked for deposit. And I said I got no cash so I will just go in the room first, and waiting for my other friend to arrived from the airport to just pay the deposit later upon their arrival. She rudely said NO. I asked nicely but she again said NO. She said I just need to wait, or use my credit card. And because her attitude was already HORRIBLE, I then refused to go along with her request. She then added ”You're from the big city, impossible you have no money”. Unbelievable. Long story short, I asked for the manager and surprisingly, the manager is no help either. She even more rude. Once she said ”you got no cash? People from big city must have credit card right?” Yet I still asked for help and understanding to pay in a couple hours. She said ok, (rudely) asked for ID card of three of us until we pay the deposit. Then I agreed. But because I left my wallet at home, I gave her my passport. And she touched the passport and said rudely ”I don't want this, I want ID card!”. I don't understand how she doesn't consider passport is a legitimate government ID. Then we decided to better leave and book another hotel instead staying at this already HORRIBLE hospitality. They also doesn't want to give us refund. HORRIBLE HORRIBLE HORRIBLE. DONT STAY

Poor location of town Close to the famous burning bacon pak man in this city Night food at the hotel retreat is delicious and there is music entertainment The hotel service is also good and friendly All services are well served