We are touring round all of the Malmaisons with this being 12 of 18. We thought it was absolutely beautiful. We had food and drinks in Chez Mal - the service was excellent and the food/drinks delicious. We had drinks at Sora and again, they were lovely and the staff were very friendly and efficient. The reception staff were friendly. Our room was absolutely beautiful; we particularly loved the tile mosaic in the shower. I agree with some other comments that better shelving would be better for toiletry bags as I don’t like to keep mine above the toilet and there isn’t really room at the side of the sink. The toiletries are gorgeous. The room has heating and AC and it was effective. We found the lights confusing and had to commandeer a member of staff off the corridor to make our room brighter (tip - press and hold!) Maybe a little sign to say so? Coat pegs would be appreciated. There is a safe, fridge, hair dryer and tea/coffee making facilities. The bed was comfy. The only thing to note is housekeeping attention to detail. Our room was very clean, however, there was a drink left in the fridge and a brunch bar empty packet under the bedside cabinet. I don’t see it needs a star knocking off for it as everything else was so perfect. Re the lifts - Ozzy told us that the left is only for Sora for going up but that you can go down to wherever in that lift from Sora. We were told that sometimes it can change and be used to go up… this is confusing and again, as per the lighting, maybe a little sign?? We had a lovely stay and would stay again. Can’t wait for our next Mal! Thank you for a wonderful stay!
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