Premier Inn Manchester City (Portland St)

The room was clean but the only complaint was the window was locked and we couldn’t open it ourselves when we wanted you had to go down to reception and get them to come and open it with their key for the window

Good location, clean room, good customer service would stay again

Nuestra estancia ha sido agradable, la habitación es muy amplia y acogedora. No obstante, estuvimos 2 noches y el servicio de limpieza no vino en ningún momento, pese a poner en el pomo de la puerta el cartel de "pueden entrar". Además, en el aseo había una toalla sucia (con bastante maquillaje) de algún inquilino anterior. Aparte, tras el check out dejamos las maletas en la consigna y cuando volvimos a por ellas no nos miraron la numeración de los tickets, si no que nos hicieron entrar a la sala para "coger vuestras maletas" sin comprobar si realmente llevábamos las nuestras... que obviamente sí, pero esto no da ninguna seguridad, porque cualquiera puede robarlas. Por lo demás todo bastante bien.

位置好，衞生乾淨。早餐9.9鎊還算不錯

Bad: - someone elses hairs in bed when i got into it 1st night - wifi signal was very poor. Ended up hotspotting off my mobile - long wait to check in as kiosks werent working. Good: -excellent customer service from Paulo and the team. Went above and beyond to make sure we were well looked after. - excellent breakfast - vegan options always much appreciated - great location

Good location but terrible if your room is facing the rear. My 1st room, (125 I think) was above the loading bay to the building. On the 1st morning of my stay a drinks delivery woke me at 06:15, on the second day the laundry delivery was at 06:45. I managed to move room for the third night a slept well on that night.

As the the original plan of the stay was planned to be something else in general, but turned out in an absolute different way, the hotel and the staff managed to give a good feeling of having an own small space where you can have a rest after a day of exploring the city. A good place, near the train station. In case I´d be visiting Manchester again, would probably choose the same place.

This Hotel looked grubby and dated from the outside, reception didn't change my opinion, grubby sofas with rubbish on them. The theme continued in the lift and dark, dingy corridors, My room was decorated with an awful coffee colour and looked tired and unloved. I had an awful night, the room was 27 degrees and the window was screwed shut. No fresh air and only a small fan to circulate the warm air. The room was smelly, probably due to not ever getting aired. Bathroom looked like it had a recent make over and the bed was comfortable. I appreciated the tea and coffee making facility. Breakfast was ok but some items were cold and dried out. I particularly liked the sausage. There is a huge choice of rooms in Manchester i thought i would be safe booking a Premier Inn, this one is poor and i wont be returning.

Comfortable rooms, friendly staff. 3pm check inn too busy. £10 charge for early chick in is a joke, not enough staff on at 3 to procees the amount of people.