Despite being offered an upgrade and discount on food/drink this wasn't given. The room was large and bed comfortable once we had called for more pillows! There was alot of banging and noise from the room above into the early hours. The bathroom was the biggest let down, the water pressure was non existent and there was no hot water at all, no bath despite requesting one for medical reasons (though with no hot water it would have been pointless). The hotel looks and feels tired, the bar is miserable and the staff clearly didn't want to be there and told his colleague loudly that he was closing up, we left as what can only be described as a "gang" arrived in the bar area and were messing with the piano and laying around with their feet on the seats. There is no 'spa' you can book individual treatments but no actual spa facilities exist in the hotel! Overall disappointing, we won't be back.
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