Wyndham Garden McAllen at la Plaza Mall

Check-in clerk said “3rd party reservations don’t actually reserve rooms that you requested”, like my King bed room, reserved via *******. Oh well, I guess I should have arrived earlier. Not sure why the ******* App bothers to have you select a room, if you’re just going to get whatever is available.

I did not like the suite. There were hairs around the room and in the coffee maker. The staff was very nice.

I liked the price of the 2 room queen suite because it has a door separating the bedroom from the living room. We have a 20 month old and it’s easier to put her to bed and still be awake in the other room. The hot tub and pool were clean. Breakfast was good. We did have to wait 30 minutes because check in is at 3pm and we arrived early with our schedule hoping that we could check in earlier but we couldn’t and had to wait in the lobby.

Very good price /value rate for business trip. The locations nearby the airport is a big advantage,

Our room had a really bad smell but they rectified it by providing us with a couple plug ins which helped a lot

Checking in was very easy. The staff was very helpful in recommending local restaurants nearby, that were excellent choices.

There is a bar nextdoor, gets loud, crowded and sometimes unsafe because of the drunk people hanging outside. Need to work on the maintenance of the pool and its surroundings.

This is a three star hotel. It doesn’t need to make an effort as it always sells beds because it is so close to the Plaza shopping mall. There was not even a pen or notepaper in the room. Bottled water left out was not included in the price. Breakfast the coffee ran out only leaving decaf. Food was also running out at 9:00 a.m. and the eating area was packed. The office area no printer was working. The shuttle did drop me off at a supermarket. The room was basic but clean, with an enormous refrigerator. Altogether the hotel was ‘basic’ absolutely NO extras.

It was lovely hotel and the staff was great. The only negative was the thermostat it wouldn’t stay warm when I tried to warm it up it some how got cold so that was my only downfall.