41 opinii
Villa Barberino
Meleto|1.14km from city center
Very dated hotel and for the price I expected a lot more. Definitely not a 5 star hotel. Room was shabby, shower wasn’t working properly, asked for the window to opened in the toilet but request was ignored. Water wasn’t supplied daily in the fridge. Came as guests as part of a wedding and was told we weren’t allowed breakfast and that we had to wait for the breakfast they put on for the wedding guests. Despite us saying to them we were leaving early that morning and wouldn’t be staying until later, we wanted our breakfast in the breakfast buffet at 8am but were told no. Had to them complain to the rude receptionist who repeated the same to us but after 5 minutes of explaining our situation over and over again we were finally allowed breakfast which we had paid for! Also when ordering lunch, we were given the option of just two sandwiches…nothing else, just those two sandwiches and the price was 10 euros each. Expensive but I thought ok, this is a five star hotel, I’ll get a decent sized portion and maybe some crisps or olives or side salad or something for my money. Nope. Please see attached photo for what I got. Half a tiny French bread loaf. If I wasn’t with the wedding I would have kicked up a bigger fuss. When I was served the food (fit for a 3 year old) the waitress was apologetic and knew it was a complete scam but nothing she could do. Rooms were cleaned well. This is the only positive really. Would i stay here again? Absolutely not. Plenty of other locations in Tuscany that offer far better value.
Outstanding
4 opinii