La Quinta Inn & Suites by Wyndham Raleigh Crabtree

Clean and staff was friendly. Would come back again but has highest deposit I’ve paid for so far

I’ve stayed here multiple times and the location is good considering it’s right by Crabtree mall. The price is usually good and a decent hotel

We did not enjoy this hotel. It smelled dirty, the elevators didn't work. It looked like a small animal was building a nest near the air conditioner on the floor. There was makeup on the walls. The couch looked like it had been peed on a few times, and the floors were sticky and wet.

Entrance doors did not work properly. Elevator did no work and the one that did was questionable. Bsck door didnt lock. Stairwell smell like urine. The bathroom doors would not close. Toilet paper holder broken. I have never stayed in hotel this bad of shape.

The hotel should be down graded to a Rode inn. The staff member should be flipping burgers not dealing with the public. TVs were terrible and the fire alarms went off for 10 minutes. The person running the hotel didn't care and took her time fixing the problem.

Big area very spacious. Only thing I didn’t like was the smoking scent in the halls but everything else was fine no problems

Rooms and bathroom are large and roomy. The elevator needs a complete replacement. Second elevator inoperable. I understand this facility will undergo an overhaul starting in February. I hope they do a good job as I feel this location has a lot of good possibilities.

We have stayed at this property many times for years and have always enjoyed it. NO MORE-WILL NEVER stay there again. Staff dressed in hoodies/sweatpants, congregated in corner behind counter on cell phones. I felt it was a major interruption for them to get me checked in mid-afternoon. The 1 elevator worked 'sometimes'. Often had to wait up to 10 minutes--the hotel was NOT busy and no one was in the elevator--it was just not working correctly. We questioned whether it was safe to ride and whether we'd get stuck in it. Saturday evening about 9:30 there was a guy wrapped up in a blanket, curled up on the floor in the hall on the side of the check-in desk. Several people hanging out for hours in the laundry room (which was directly across from our room), doing who knows what. We felt very unsafe coming/going from our room. Although the room appeared acceptably clean, the toilet and tub pipes continually leaked water-- there were several 1/2" long bugs crawling on the floor (I might understand that in the summer, but this is in the cold in January). The hallways/elevator were dirty, needed cleaning, chipped/broken areas on walls/doors/elevator. One (of the two) of the sets of front entry doors into the lobby did not automatically open, making it very difficult to juggle luggage carts in/out. AND THE ICING ON THE CAKE was our very close friend was staying in Room 222 and there was a live mouse running around her room. EXTREMELY, EXTREMELY DISPOINTED in our stay. :(

The property could use some remodeling from the carpet, paint on the walls to condition of the elevators. Been visiting here for last 5 years and seems the area is going downhill. Stayed for 5 days for business and witnessed a domestic quarrel and even Raleigh PD had to come here twice during my stay.