Hotele w: Hauptbahnhof, Monachium

This is a belated praise. We had a wonderful time here.Thank you so much Bernhaul at the reception (I hope I type your name in a correct way) for your friendly attitude and service. Luggage is stored free of charge for customers, whether you have checked out or not yet. If you want to check in early, you can email the reception to confirm, which is what I did, thanks a lot to Sarah at the front desk, she quickly responded to my email. The room is clean and it's close to the train station and the prices are reasonable. All in all, I don't think there is a better place than here to stay in Munich.

I stayed here for 3 nights and honestly, I’m very disappointed. Let’s start with the positives: the location is excellent. Right opposite the train and metro station, Lidl & Rewe supermarkets nearby, and just a straight 15‑minute walk into the old town. Super convenient. But unfortunately, that’s about it. Service was really flat — communication with reception was very standard, nothing warm or welcoming. The room itself was on the small side (clean, yes, but definitely not spacious). The real disappointment: water policy. The hotel only provides ONE small bottle of water per day per room. That’s for two people. On my first day, I asked reception for an extra bottle — they told me to go to the bar. Fine, I got one there. On the second day, since we skipped housekeeping, there was no water refill, so at night I went to the bar again to ask for another bottle. This time the staff told me I had to pay. I was completely shocked. A 4‑star hotel charging €200 per night… and they won’t even provide guests with a simple bottle of still water? I’ve stayed in so many hotels across Europe and this is the first time I’ve encountered something like this. Even more absurd, the hotel leaves free apples at reception and offers unlimited water at breakfast — but refuses to give guests a bottle of water to take to the room? Ridiculous. This policy really ruined what could have been a good stay. For a “collection” hotel brand, I expected much more in terms of service and hospitality. Sadly, I would not recommend this hotel.

The hotel surpassed all my expectations! The staff was welcoming and accommodating right from the moment we checked in. The room was clean, and the view of the city from it was splendid. The breakfast spread was also quite tasty. I will certainly return during my next visit

My partner and I absolutely loved our stay at Aloft München. The location is unbeatable, offering incredibly easy access to everything we wanted to see and do. It made exploring the city a breeze! The room itself was a standout—we were so impressed by the amazing size and thoughtful functionality. It felt modern, spacious, and provided everything we needed for a comfortable long weekend. Highly recommend this hotel to any couple visiting Munich!

Winda jest bardzo stara i wąska. Pokój nie jest nowy, jak na zdjęciu. Ale wszystkie udogodnienia są dostępne. Naprawdę nie podoba mi się łazienka z prysznicem, ponieważ nie ma bunkra, więc woda rozpryskuje się na podłodze.

Ogólnie jest dobrze. Pokój jest dla nas wystarczająco duży i bardzo czysty. Personel zawsze przychodzi i sprząta pokój każdego dnia. Śniadanie i obsługa w restauracji są świetne. Lokalizacja jest dobra, blisko metra, restauracji i sklepu spożywczego Lidl, a do Marienplatz można dojść pieszo. Jednak okolica z barem i kasynem, gdzie można spotkać ludzi, czasami może budzić przerażenie.

Lokalizacja była bardzo dogodna, ponieważ znajdowała się tuż przed stacją i tuż przed przystankiem autobusu kursującego na lotnisko. Nie było jednak klimatyzatora ani lodówki, a ostatnie upały utrudniały pobyt w sierpniu. Całkowite otwarcie okien było nie do zniesienia, ale w pokoju od strony drogi za każdym razem, gdy trąbił klakson, budziłem się i trudno było mi ponownie zasnąć.

Hotel jest świetny, jeśli chodzi o dostęp do wszystkich atrakcji, oferuje pyszne śniadania i przyjemną strefę spa. Jedyne, co można poprawić, to czystość powierzchni, bo pokój wyglądał na sprzątany bardzo szybko, bez zbędnej uwagi.

The room and facilities were still excellent! However, one of the front desk staff was very unfriendly and treated me coldly and ignored. I always maintain politeness and greet the front desk staff if they are not busy. Have there been any other Asian guests who have behaved badly recently?

Świetny hotel w doskonałej, centralnej lokalizacji, niedaleko dworca głównego w Monachium. Czyste, wygodne pokoje, bardzo cicho w nocy i naprawdę wygodne łóżko. Personel był przyjazny, profesjonalny i pomocny przez cały pobyt. Doskonały stosunek jakości do ceny — zdecydowanie zatrzymałbym się tu ponownie.