China Forest Nanyuan Clouds Stream

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We went to this lovely hotel in the ‘Cloud Forest’ directly after National Holiday with our family of 4 (2 toddlers) and my parents. We had two Songyuan rooms which were totally amazing. Stunning view of the trees and river and extremely spacious and thought out. In fact the entire resort is beautiful and our kids LOVED the golf cart rides to dinner. We got very unlucky with weather as it poured the two days we were there but we still managed the walk to Chiang Kai-sheks villa and water feature - which was beautiful and interesting. On a slightly different note, with a western perspective there were a couple areas for improvement. Ideally the restaurant menus could be translated to English and left in the rooms (it’s a nightmare trying to translate a menu, pick what to order with 2 hungry kids at a restaurant). Also, the playroom wasn’t a playroom while we were there which was a big disappointment since it was raining. Not as advertised - just carpet in a room (which the kids did still have fun running around on). Finally, a good hiking map of the area in the room would have been appreciated too.

Thank to the hotel management, upgraded us. The environment was great. Food a bit pricy. The hotel room was fabulous and clean. Hotel service excellent. Prior to your trip the hotel management will call up to inform about weather, arrange for transport to pick up from train station. The price for transport are reasonable. Driver Mr Dan has great driving skill, caring and friendly.

so good

Excellent location for biking & general countryside activities. Staff were attentive & could not do enough for you.

Absolutely stunning!!! Amazing design of the apartment and site. Peaceful and quiet amidst the forest. The only downside is the pool was closed.

管家宇傑還是比較負責的，其他的都很差！！前台小姑娘一副**臉沒有一點服務人員的樣子！早餐非活動日改套餐了結果端上來肉都是冷掉的，游泳池非常非常臟，幾乎是擺設，但酒店四位數的價格包含了這些服務啊，如果做不到這些配套就不要寫進酒店項目，也不要收這個價格，酒店這些配套服務都這麼垃圾就一個管家服務能力出色有什麼用？

酒店環境很好 清凈 很適合週末過來放鬆心情 室內衞生也乾淨 住的很舒服 接待我們的是管家冬雪 服務到位 人很nice 當天入住下雨還冒雨過來送銀耳羹 第二天早上還拿來咖啡 小姐姐很細心 貼心 遇到的問題也完美解決

此次入住紫薇房型，整體不錯。環境幽靜，設施完備，早餐不錯，服務熱情。管家宇傑在我出行前及時聯繫溝通，很好安排導航、入住、餐飲等事項；入住後也及時跟進，及時回覆關於雪竇山旅遊諮詢，盡心盡力。酒店的特色項目旅拍也必須點贊，由於我們入住次日出去旅遊，約了攝影師程先生早上九點開拍，非常給力，準時到達，技術精湛，給這次商量崗之行錦上添花。