Hotele w Noceto

I stay in many hotels as I run a cycle tour company. I have to say that this hotel and the attitude of the staff are probably among the worst I have experienced in many a year. Where do I start? We had booked an evening meal with a set menu and had asked that our gluten intolerant clients would have a suitable alternative. A Parma ham salad was proposed. When the alternative arrived it was a pack of Parma ham still wrapped in its plastic packaging (just as you buy it in the supermarket) dumped in front of each client on their plate. No salad, nothing else! The rest of the meal was also not as we had agreed and when we were complained we were told we would need to speak to the management. Next morning several of our clients reported that their air conditioning was not working. With temperatures tipping 35 degrees in the day clearly this did not make for a comfortable nights sleep. Again when we complained we were told the management responsible di not work at weekends and we would have to email our complaints to them. The breakfast room was huge and very full. There was one coffee machine with a huge queue and no staff to help with service. Again the quality of the food was average at best. We then emailed the hotel management with our complaints and asked for a rebate on the meal we had ordered as it had not complied with that which we had agreed. The reply was frankly insulting to our intelligence - saying that the reason for there was plastic wrapping on the ham was the fear of cross contamination. We stayed with these same gluten intolerant clients in many hotel on this trip and none of them were unable to provide a sensible and delicious alternative for them. They did not respond about the lack of air conditioning and said the breakfast room was busy because the hotel was busy!! Exactly! We had a number of email exchanges asking for some compensation which finally resulted in an offer of a 500€ voucher for use at this or one of the company's other hotels in the future. Given our very poor trea**ent and experience means we would be extremely reluctant to return to this or other hotels in the group we have declined this. This is a poor hotel with poor staff customer service values and poor management. Avoid like the plague!

I was allocated in a room in a separate building about 500m from the hotel building. This gives you some sort of feeling of independency and either the hotel or this additional site is close to town centre, everything is easily approachable by foot. The room was clean and spacious with its own balcony. The only thing I'd dispute is that although the place seemed fairly quiet I got a room with disabled bathroom, hard to understand why. The size of the TV is about the size of my tablet.

We had a one night stop over at Parma & Congressi hotel travelling on a 12 day coach holiday with leger, on arrival we had a lovely evening meal with table service in the restaurant, staff were very friendly and helpful, the rooms very good but not sure about the jacuzzi bath maybe bit out dated, we enjoyed a good buffet style breakfast with lots of food choices, enjoyed my stay.

The hotel is very comfortable and has a very nice garden, and it is very nice to make the renovation of the building. The rooms are clean and have a new furnishing , spacious bathroom and a very large shower. The restaurant I did not try it except breakfast that is a decrease varies between sweets and salts. A little product from the territory is missing and if you are included in the breakfast menu, given the high quality of local salses and cheeses, they could sell it in a missing indoor shop. The back part should also be restructured because the windows are not the most. We are very close to the airport but not trafficking, and we do not feel any night flights, a little away from the city centre, so it is not easy for anyone to visit Parma.

The hotel offered the perfect location for us in the centre of Parma, giving easy walking access to everything. The cleanliness of the hotels was spotless, with the rooms being very comfortable and very well maintained. The Reception offered stand out service, with reception replying quickly to my pre-holiday emails and on arrival Elisa offered exceptional service throughout, very friendly, very personable and gave great advice from restaurants to the best coffee stops, all of which we followed, they were very good. I think this personal service is your best feature.. Our stay was 13-15 Sep 2021 in room 555.

Facilmente raggiungibile dall'autostrada,hotel molto accogliente, pulito e silenzioso.favolosa la colazione bella abbondante.ottimo rapporto qualità/prezzo.poi per chi come noi viaggia con il cane è molto prezioso.ci ritorneremo

Superior location. The hotel has good facilities. In front of the gate is the river. It's safe, too. I do a lot of running in the morning. Next to it is a new shopping mall. Later, I found that there are many noodles to eat. You can also see the scenery outside. Very good.

The hotel's strength is certainly the excellent price-quality ratio, because despite being in a walking area, the room was clean, though little soundproofed. In addition, in the night there is also breakfast that I found rich and varied. The hotel staff is friendly and check-in and check-out procedures have been performed super quickly, in addition to the hotel has a large parking near the free hotel.

Thank you very much.

Una sera, percorrendo l'A1 in direzione nord, mi sono trovato verso mezzanotte ancora lontano dalla mia destinazione; così, dopo una veloce ricerca, ho trovato questo albergo appena fuori dal casello di Parma, ho prenotato su Booking e all'una di notte sono finalmente arrivato; ho trovato alla concierge il signor Alessandro, che è stato gentilissimo. L'hotel è moderno e con un grandissimo parcheggio. La camera era pulita, con un letto di consistenza ottima, e un bagno all'altezza (il box doccia era grande e comodo). Colazione ricca e abbondante, prezzo in linea con i servizi offerti.