Emerald Noosa

A great place to stay. The location is perfect, it’s clean and the staff are friendly, professional and very helpful. The rooms were 'huge'. We had to have a little smug grin when we saw some of the room sizes at some of the much pricier five star resorts.

Appalling. We had unit 40 and 42. Avoid both. See pictures. And the couches felt awful old filthy - I covered them with towels so my son could watch some tv otherwise we stayed off them. My 8 yr old has asked why the walls are so gross ‘they give me the tingles’! I don’t want to say any of this to my husband because he went to such effort to book and pay for everything but we got it oh so wrong. Only thing this place has going for it is the location. If you don’t mind mould, dust, grime, stench and general filth, you’ll love it. 40 is slightly better than 42.

Have stayed here many times over the years and never disappointed. Lovely rooms with private balconies ( don’t expect a view). Would highly recommend especially for families needing accommodation with plenty of space. Lovely pool area with heated pool and spa, although disappointing that the sauna wasn’t working.

Nice but never stay in the first tower and especially unit 6. The music from the restaurant below is relentless. The only time that you could stay there would be if you were never in your room and didn’t want to get to sleep until late. They should warn you before you book.

We’d almost given up on Noosa after a disastrous trip two years ago. Thank goodness we didn’t! Beautiful weather, relaxed and not too busy town with all the shops, beach, walks and restaurants we love. Hotel perfectly located, spacious and well equipped.

Booked a penthouse at the last minute and we were told that the place is undergoing renovation so there would be some disruption and inconvenience. The 2 bedroom penthouse was modern but we have stayed in better. The outlook was just into the resort and straight opposite another unit. The balcony off the living had a couple of chairs to use if you are willing to negotiate the black metal spiral staircase which is at perfect head striking height. One of the dining chairs was torn, a plantation shutter did not shut properly and there was significant dust on light fittings and fans. The shower screen in the ensuite was dirty as was the toilet in the main bathroom and fittings were dusty. The basin in the ensuite did not empty well and soon backed up. The quality of furnishings, although they look OK are uncomfortable and the mattresses hard with protruding spring system (main bedroom). These may seem minor points and for a short stay may be acceptable but the price charged is very high indeed which triggers certain expectations. (Even with a small discount and lunchtime check in). Resort staff were informed of these problems so maintenance can be carried out. Staff were helpful, polite and professional.