Hotele w pobliżu: Adams National Historical Park w Norfolk County

Arrived to the hotel on Monday 18th the person in the front desk was pretty good she took my information down and the payment. She saw me with my dog and yet she did not asked any questions since this isn’t a pet friendly hotel, maybe she assumed gi was a service animal which is fine. Two days after one of the manager saw me and started asking her employees about the paperwork (yelling at them in a very unprofessional manner). The room was fairly clean but it did not have internet. I let the front desk know they send a technician within 30 minutes, he tried to fix the issue, changed the internet box like 3 times and left. I still didn’t have internet. Next day I went to the front desk with the same issue, they sent a different technician, he replaced the modern again also the tv and left he said he was going to be back and never did. Nobody followed up with me, I was without internet for 5 days. I had to go back to the front desk to ask for a solution, they offered me to move to another room, I did. Next day I was walking through the lobby with my dog and a kid ran into us and my dog started barking because he was afraid, one of the manager her name is Christy I believe she looked at me as if I was a criminal in front of everyone. 30 minutes after someone knocked on my room door very hard I though there was an emergency, it was this manager Cristy (I believe that’s her name) she didn’t even introduce herself and very rudely told me that my son needed to leave the hotel, I told her he wasn’t a pet but and emotional support animal and he wasn’t going anywhere, so she told me that we both needed to leave the hotel or she was going to call the police, all of this in a very unprofessional and unethical manner. I showed her the documents and she said they didn’t mean anything and when I told that what she was doing was illegal she turned her back on me and left. Obituary she didn’t call the police (maybe she did a little bit of research) I unfortunately this doesn’t end here. It’s been a week since the housekeeper went to my room even though I’ve been requesting it in the front desk for 4 days now. On Wednesday I waited in the lobby from 9am to 1pm nobody went to clean the room and today, July 30,2022 I left the room this morning after advising the front desk that the dog wasn’t going to be in the room to please go to find out at 1:30pm that it wasn’t clean, I went again to the front desk and turned out they had me under a different room number in the system, it’s almost 3pm and I’m still in the lobby waiting for my room to be cleaned, some fresh sheets and towels (is it too much? I didn’t honk so) I don’t know what to believe anymore, I just feel like I’ve been discriminated against I don’t feel happy or safe in this hotel and the service/treatment has been not only horribly bad but unfortunate and unfair. Everyone know who I am because I’m the only person with an emotional support animal staying in this oweful hotel right now in case someone want

The overall is not bad, the service is okay, the room is clean but the room is a bit small. Sound insulation is also good. The location is ok and the price/performance ratio is high.

The location is very good, the outside of the window is the invincible water feature. The lobby has fruit tea and iced coffee to ensure that the breakfast is very good, both hot and cold fruit juice coffee. The bedding is clean and the pillows are comfortable.

The location is relatively good. There was also a convenience store nearby. I'm happy with my life. Although we stayed for consecutive nights, it was disappointing that there was no cleaning at all after the first night.

When I arrived to this hotel for my one night stay, I was warmly greeted by Cloe. 10 minutes before my arrival, I called the hotel and Cloe professionally answered the phone and gave me all the details about my stay. During the check in process, Cloe was very delightful, professional and very friendly. Also Irlene at the front desk was very friendly. It is a pleasure to go to a hotel and feel welcomed and being exposed to people who really care about guests and the hotel. Cloe is a great asset to that property. Great job!

房間很好，服務員態度不錯

The hotel is new and the lobby is warm on a cold and rainy day. The good thing about a new hotel is that the walk-in shower is very convenient. The bad thing is that as soon as you enter the room, there are two bottles of water, and the discount for each bottle is 3 US dollars, which is really outrageous.

The location of the hotel is good, the parking is convenient, the room is large and practical.

This is a great hotel. Very clean, budget friendly, easy to get to with spacious rooms and close to various amenities like dining, shopping & movies. The staff is very nice and friendly. I would recommend this hotel to anyone looking to stay in the vicinity of Boston & it's suburbs.

I would be remiss if I didn't send a note to say THANK YOU for the hospitality I received while staying at the Homewood Suites Boston/Cambridge-Arlington, MA. This was my longest work trip since before the Pandemic and although it was all work and no play the Assistant Hotel and Guest Services Manager, Luis, and ALL of the front desk agents; Angel and Brandon in engineering; housekeeping; and the kitchen staff were SO pleasant and accommodating to make me feel at home I had to send a note expressing my appreciation. The cleanliness of the property, hallway greetings and smiles from staff, etc., confirmed I made the right choice in choosing the Homewood Suites Boston/Cambridge-Arlington, MA for this extended work stay. Having been a former employee of the Hilton chain while in college, it is Awesome to see the Excellence of the Hilton brand I loved working for continues to live up to the quality of the Hilton standards. Again, thank you and I look forward to visiting this location again for vacation.