It is an average hotel. Honestly speaking the first impression at Hotel Darshan was 'naam bade aur darshan chhote'. Considering the ratings and the price I had paid for the hotel, the expectations were higher. Check-in was not very smooth as the person at the front desk seemed to not know much of Hindi/English and for 5-10 minutes there was no one to carry the luggage. The Hotel exterior is nice. The rooms are spacious and the furnishings are ok. Premium Lake view rooms have a balcony and one can clearly see the famous Ooty lake from there (though as the water is not clean, it isn't a great sight). The Hotel does have parking space and also has a lift from the 1st floor. Hot water (at least in the 6th floor rooms) is not available 24×7, though it is available in the morning. The hotel doesn't score high in cleanliness whether it is the towels and beddings, the plates at the buffet breakfast or the Hotel common areas, the cleanliness would not give you the impression of a star hotel or justify the money paid. The buffet breakfast provided is average in terms of variety and quality. Plastic bottles are banned in Ooty, so the Hotel doesn't provide mineral water but they have Aquaguard in the rooms. Bathroom fittings need some repair. Also they take refundable deposit for providing blanket to the driver. Overall our stay was average but after exploring Ooty for a few days, one gets a feeling that Ooty doesn't have too ***y great hotels in the 3-4 star category (though there are a few 5 star hotels which may be good), so it may still be one of the better options in Ooty.
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