ESLEAD HOTEL Namba South I

Room is very clean and new. Easy and fast self check-in. All the amenities is complete and one thing different compare to other Japan hotel is very spacious as we got four luggage and it's can easily open & close without any space constraints. Will highly recommend this hotel to my friends if they plan to go Osaka.

One of the best hotel in Osaka. The location, the view and amenities are all perfect. Plus the easy check in and check out process. Will surely get back here!

The hotel check-in experience was extremely disappointing. Firstly, I did not receive the email confirmation for my hotel reservation. When I arrived at the hotel, there was no staff at the front desk to assist me, and my calls went unanswered. Without the registration number, I was unable to get help. After contacting the trip.com staff, they were able to email me the registration information. Once I had the necessary details, the hotel provided me with a room number and door key. However, the door key did not work. I contacted the trip.com staff again, but they were unable to reach the hotel staff. We spent a total of 3 hours in the area without access to air conditioning. The hotel eventually explained that this was a system error, and the key code could not be used to enter the room. The inability to reach the hotel staff and the malfunctioning door key created an extremely frustrating and unpleasant check-in experience. The hotel's local contact number also went straight to voicemail. If you are considering this hotel, I would advise allowing extra time to handle potential issues, as the lack of responsive staff and technical problems can significantly disrupt your travel plans. Also, there’s no room cleansing service, you need to email to the hotel for item replenishment. Be

Nice for having 3 beds room types, room space are enough for placing the luggages. Most of the home-use facilities are included. Great experience for accommodation.

Easy to access, clean and operator replied requests in a timely manner. Well done . Make sure you input all guests passport’s details ahead for smooth check in .

very good

雖不算在鬧區，但是地理位置佳，附近的生活機能也很棒，距離搭乘交通工具也算便利，通天閣、動物園都在附近，房內的設備也都很俱全，喜歡自己烹煮的人，很大推～下次也會想再選擇！！

การเช็คอินรวดเร็ว มีแจ้งว่าห้องเรียบร้อย สามารถเช็คอินได้ก่อนเวลา เปิดแอร์ให้พร้อม เข้าไปเย็นฉ่ำ

房間設施及寬敞度物超所值，入住退房全部平板裝置自助辦理，只是凌晨四點火災警鈴大作。現場無任何服務人員，只能先跑。到了一樓，保全消防分隊都來了。折騰了將近一小時。無任何解釋與說明。