Yamatoya Honten Ryokan Osaka

I want to express my sincere gratitude for the outstanding service provided by the front desk agent during our stay. The lady from Hong Kong went above and beyond to assist us when we inquired about local dining options. Not only did she recommend excellent places to eat, but she also took the extra step of using Google to search for more details and provided us with clear directions. Her kindness, professionalism, and commitment to making our stay enjoyable made a significant positive impact. Exceptional service like hers deserves recognition, and I highly recommend her assistance to any future guests. Thank you for making our stay truly memorable!

I am in the hospitality business. Renovation costs in Japan are extremely high, and I imagine that this place has the same problem as many other small hotels. i.e. it is too expensive to do a full renovation. This Ryokan would have been much more expensive when the decor was new, as the rooms are very nice with ensuite shower and toilet. My room was in very good condition. Furthermore, the Ryokan is in the heart of the city, a 10min walk from Nippombashi or Namba Stations. Now the carpets and decor are shabby in places, but not the rooms, so for the price that I paid, I consider it an "excellent" stay. The staff were kind and professional. The Ryokan is right on the water's edge, and if the area directly next to the stream were kept clean and beautiful, the location would be fantastic, and much more expensive. Unfortunately, the streams that run through Osaka are dirty, and what could have been an incredible asset is instead a neglected, dirty and ugly "water corridor" instead of a beautiful and green area to enjoy refreshments right next to the water. Perhaps someone from Osaka Tourist Board or Osaka Government will read this review and consider a major renovation and clean-up of these water-courses that criss-cross the city of Osaka. They could become Osaka's greatest asset.

일본의 도심 도톤보리 바로 앞에 숙소가 있어 대중교통이 편리하고 숙소 자체도 별이 3개짜리 숙소라 깔끔함 자체에 흠잡을 곳이 없습니다 다만 아무래도 주변이 도톤보리 시내이다 보니 사람들이 조금 많은게 아쉽습니다