Hotele w Osmannoro

Very good service, the staff are very friendly, and the environment is also very good. However, the food in the restaurant is not very suitable for Chinese people's diet. However, the expressway is right next to it, which is very convenient for traveling.

Kudos to the friendly staff that resolved our booking issue! Due to our flight cancellation, we “did not show” to our hotel reservation and arrived a day after. Thanks to the receptionist, she was so accommodating and understanding and she was able to resolve the accommodation issue. She also provided accurate instructions on train and bus schedules/locations.

The reception Staff were particularly good. The room was OK. We decided to eat in the `Restaurant`. The Waitress was not really interested. We waited and waited for just the menu to arrive. We ordered our food which came relatively quickly, the soup that was listed did not resemble any soup we have ever experienced. The ice cream which I could not eat was disgusting. The Waitress had disappeared we could not discus this issue at all. Having travelled nearly 600 kilometers that day in the heat, we could not wait because we were so tired. In the morning when we went to settle the bill, we found it had already been taken and the Receptionist did not want to understand and offered us two beers, small compensation.

We have been in charge of this hotel during a stay in Prato and having commitments in the area. Typical structure for short stops, not very cheap from my point of view, as the structure is quite date, the mail of our room to close it was needed to push the rooms with force, cleaning the rooms at the best. Positive notes: Receptionist, large free parking, good mattress, good air conditioning in the room, even though objectively a little noise winds, but with fatigue you overcome noise. Notes negative; breakfast at 5 euros seems to me too much, when other reception facilities include it in the cost of the room, the close shower door (at least in our room), if a customer is ”often” doubt that he can enter, And as I said before, it cleans a little superficial. A hotel without praise and no fame.

The location is excellent I walked everywhere I wanted to go. The Uffizi Gallery, the Florence Cathedral, and the Leonardo da Vinci museum were not very far. There was also an excellent gelato place just across the river. Other than the location there was nothing amazing, and they charge for everything, from even checking in there to storing bags. Breakfast was free, but it was small and only served for an hour from 9:30-10:30. I like to get out around 8 before things get too busy, so this was not ideal. I ended up doing something early and coming back for a later breakfast. This hostel is fine, a little expensive, but not horrible.

I arrived with my septuagenarian parents on April 27 for a week-long stay. The hotel provided us with the right room classification on arrival, but I was concerned that the suite was single bathroom instead of two and the closet space was not optimal for our needs. Annamaria, Victoria and Samuele stand out as front office staff who listened and acted swiftly to help address our request for help and resolved the issue the next day. That was the first wow moment of our stay. I also recommend the breakfast (came with our reservation package) and you should take advantage of the Rooftop Bar, the view of the Duomo and across the city 360 degress is suberb. After 10+ visits to Florence, this hotel has become my new preferred location and I anticipate returning here in the years to come.

The hotel is clean , but tired. I did not appreciate being told to sit a specific table for breakfast even when there were clearly several empty, was totally snubbed when asking for hot water for tea. Male concierge added 30% onto the price of bus tickets , next days' tickets were as priced on the actual ticket. Makes them untrustworthy. Poor breakfasts . And service is bad. Itallians get treated well and english are NOT . They don't know how to treat paying guests with equal respect . Its obvious they are blatantly discriminate.

Consigliato da amici della zona... Ho visto le recensioni ma ho voluto comunque provare. Gestito da cinesi ma non vedo il problema.Devo dire che all'arrivo siamo stati accolti con molta gentilezza. La camera come un po' tutta la struttura sicuramente è data e andrebbero riviste un po' di cose. Per quanto riguarda la camera la pulizia non era malvagia( abbiamo visto di peggio) o per lo meno non abbiamo percepito sporco né in bagno né in camera che abbiamo controllato dato che abbiamo due bambine. L unica cosa evidente è il fatto che sia datato e sicuramente da rivedere alcuni dettagli ormai vecchi e rovinati. Colazione discreta, eliminerei le crostate da discount e ne prenderei due da un forno o farle direttamente. Metterei un buffet di frutta un po' più ampio e la scelta del dolce un po' da rivedere. La cortesia del personale comunque oscura un po' quanto detto. Tutto sommato non siamo stati male. Consiglio sicuramente di rivedere un po' la qualità dei prodotti in colazione e magari un po' di rinnovo in camera.

I made a booking and payment through the application Booking.com for a night. Upon checking-in, the lady on the front desk told me that there is no reservation under my name. I showed her the copy of the payment I did and the email of confirmation I received. After 10 minutes of checking their system, she apologized and told me there was something wrong with their computer. I should have read well all the reviews and not just looked at the 4 ⭐ label this hotel have because the establishment is already old. There was even a leak on the lobby where the staff just put a couple of white towels. When we entered our rooms and bathrooms, we did not expect them to be in such conditions. The hotel definitely needs proper maintenance. The walls are dirty and stained. Along the corridor the paint and the cabinets are old. The ceiling of the bathroom has bars, but you can see the rust/mold accumulated. When we went to the bar for the breakfast (which was also included in my booking), the server told me that we do not have the breakfast included. I was about to go to the front desk when the same lady apologized and told me that yes we can do the buffet. We paid very low for one night that is why we were not expecting much from the said buffet..croissant and coffee to heaten our tummies will do good. The good side we noticed is with regards to the staff. They all seem of the same age (nearly 60s). It is possible that they've been working in the hotel for many years meaning the management is good..just need to pay some attention to the maintenance of their establishment. Thank you!

Not up to the standard of a 4 star hotel, 3 stars the highest Self-driving is quite convenient, and the free parking lot is great. There are quite a lot of breakfasts, as well as Chinese steamed dumplings and spring rolls. The front desk is very warm