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5 star

MRS Banks Hotel
4.6/553 opinii

MRS Banks Hotel

Sydney Eastern Suburbs Paddington|0.18km from city center
With all the lockdowns of Covid and everything this past year has brought I have reflected on past travels and been meaning to get back to my reviews. I was here March 2020 with a friend. I had booked two rooms (1 each) and I was disappointed with the receptionist when I approached him about the noise of the room at the front after my first night stay with the idea of asking if I could downgrade my room from the most expensive to one of the smaller ones at the back, but he took everything as personal. His reaction was off the wall, he was so incredibly rude and nasty that I was shaking, I am quite diplomatic but I was surprised, I was thinking 'Do you speak to your Mother like that”, I was floored. My career has been in customer service training, in very difficult cases, this was not difficult and yet he went nuclear. He insisted that they had double glazing. They DO NOT but yes a 2nd pane of glass was added but not true double glazing and it did little to give me a good nights rest. I mentioned that maybe if one was from a big city noise would be no issue, but Im not from Sydney. I hope this person is no longer working for the hotel. He was not a good ambassador for it. I did finally insist on speaking to the manager, which he did not want me to do, who greatly helped with my move. But the scars of this visit, really are still there. My friend never knew about these issues, she arrived the following day, I was not happy to stay here but did so as to move would've caused issue with her. The manager at the time however was professional. Im sure I've seen reviews mentioning this rude staffer but it certainly looks like they are not here now. All I can say is in my experience it was not a good one, and on that I can't recommend it. I have never ever in my decades of traveling been treated by anyone so aggressively, I still fail to understand this entire episode and hope when travel is back I can go to a place where the welcome remains with me for all the right reasons. If this issue had been resolved nicely, calmly like an adult Im sure the rating would be much better..Rooms are small but clean and the back rooms are quieter....

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Business travel

MRS Banks Hotel
4.6/553 opinii

MRS Banks Hotel

Sydney Eastern Suburbs Paddington|0.18km from city center
With all the lockdowns of Covid and everything this past year has brought I have reflected on past travels and been meaning to get back to my reviews. I was here March 2020 with a friend. I had booked two rooms (1 each) and I was disappointed with the receptionist when I approached him about the noise of the room at the front after my first night stay with the idea of asking if I could downgrade my room from the most expensive to one of the smaller ones at the back, but he took everything as personal. His reaction was off the wall, he was so incredibly rude and nasty that I was shaking, I am quite diplomatic but I was surprised, I was thinking 'Do you speak to your Mother like that”, I was floored. My career has been in customer service training, in very difficult cases, this was not difficult and yet he went nuclear. He insisted that they had double glazing. They DO NOT but yes a 2nd pane of glass was added but not true double glazing and it did little to give me a good nights rest. I mentioned that maybe if one was from a big city noise would be no issue, but Im not from Sydney. I hope this person is no longer working for the hotel. He was not a good ambassador for it. I did finally insist on speaking to the manager, which he did not want me to do, who greatly helped with my move. But the scars of this visit, really are still there. My friend never knew about these issues, she arrived the following day, I was not happy to stay here but did so as to move would've caused issue with her. The manager at the time however was professional. Im sure I've seen reviews mentioning this rude staffer but it certainly looks like they are not here now. All I can say is in my experience it was not a good one, and on that I can't recommend it. I have never ever in my decades of traveling been treated by anyone so aggressively, I still fail to understand this entire episode and hope when travel is back I can go to a place where the welcome remains with me for all the right reasons. If this issue had been resolved nicely, calmly like an adult Im sure the rating would be much better..Rooms are small but clean and the back rooms are quieter....
Oxford House
4.1/525 opinii

Oxford House

Sydney Eastern Suburbs Paddington|0.58km from city center
OH! Firstly it is important to note that we chose Oxford House because of its close proximity to St Vincent Hospital. We would normally chose a large chain hotel with the added comforts because, well, who doesn’t like the nicer things when they travel. Oxford house is definitely not your average hotel. Its boutique, artsy, personal feel is felt throughout the entire property. From the second you enter Oxford House, no matter who is at the reception desk, you can guarantee your greeting will be warm and welcoming from the very first encounter. Any interaction with staff thereafter is as warm, friendly and genuinely caring. I read reviews (as you do) prior to our stay and a lot referred to the level of customer service. I, personally like nice linen, a comfortable bed, a good pillow, a pool, view. You know, that sort of thing. Oxford House ticked all my boxes above but it also ticked a box that wasn’t super important prior to this stay. It’s all about the customer service. We loved all the staff but our absolute favourite ladies were Carla and Alisha. Nothing was an effort for Carla and let me tell you, she’s got the skills to get things done. Our trip was complicated with hospital trips several times a day and we were filled with emotion and exhausted . Walking back through those doors of an evening, almost felt like home. Carla was particularly lovely and my 10 year old daughter adored her. By the time we left I felt like I had made a friend. Hotel was wonderful but Carla brought it up that extra level.

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Breakfast

MRS Banks Hotel
4.6/553 opinii

MRS Banks Hotel

Sydney Eastern Suburbs Paddington|0.18km from city center
With all the lockdowns of Covid and everything this past year has brought I have reflected on past travels and been meaning to get back to my reviews. I was here March 2020 with a friend. I had booked two rooms (1 each) and I was disappointed with the receptionist when I approached him about the noise of the room at the front after my first night stay with the idea of asking if I could downgrade my room from the most expensive to one of the smaller ones at the back, but he took everything as personal. His reaction was off the wall, he was so incredibly rude and nasty that I was shaking, I am quite diplomatic but I was surprised, I was thinking 'Do you speak to your Mother like that”, I was floored. My career has been in customer service training, in very difficult cases, this was not difficult and yet he went nuclear. He insisted that they had double glazing. They DO NOT but yes a 2nd pane of glass was added but not true double glazing and it did little to give me a good nights rest. I mentioned that maybe if one was from a big city noise would be no issue, but Im not from Sydney. I hope this person is no longer working for the hotel. He was not a good ambassador for it. I did finally insist on speaking to the manager, which he did not want me to do, who greatly helped with my move. But the scars of this visit, really are still there. My friend never knew about these issues, she arrived the following day, I was not happy to stay here but did so as to move would've caused issue with her. The manager at the time however was professional. Im sure I've seen reviews mentioning this rude staffer but it certainly looks like they are not here now. All I can say is in my experience it was not a good one, and on that I can't recommend it. I have never ever in my decades of traveling been treated by anyone so aggressively, I still fail to understand this entire episode and hope when travel is back I can go to a place where the welcome remains with me for all the right reasons. If this issue had been resolved nicely, calmly like an adult Im sure the rating would be much better..Rooms are small but clean and the back rooms are quieter....
Oxford House
4.1/525 opinii

Oxford House

Sydney Eastern Suburbs Paddington|0.58km from city center
OH! Firstly it is important to note that we chose Oxford House because of its close proximity to St Vincent Hospital. We would normally chose a large chain hotel with the added comforts because, well, who doesn’t like the nicer things when they travel. Oxford house is definitely not your average hotel. Its boutique, artsy, personal feel is felt throughout the entire property. From the second you enter Oxford House, no matter who is at the reception desk, you can guarantee your greeting will be warm and welcoming from the very first encounter. Any interaction with staff thereafter is as warm, friendly and genuinely caring. I read reviews (as you do) prior to our stay and a lot referred to the level of customer service. I, personally like nice linen, a comfortable bed, a good pillow, a pool, view. You know, that sort of thing. Oxford House ticked all my boxes above but it also ticked a box that wasn’t super important prior to this stay. It’s all about the customer service. We loved all the staff but our absolute favourite ladies were Carla and Alisha. Nothing was an effort for Carla and let me tell you, she’s got the skills to get things done. Our trip was complicated with hospital trips several times a day and we were filled with emotion and exhausted . Walking back through those doors of an evening, almost felt like home. Carla was particularly lovely and my 10 year old daughter adored her. By the time we left I felt like I had made a friend. Hotel was wonderful but Carla brought it up that extra level.

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Family friendly

MRS Banks Hotel
4.6/553 opinii

MRS Banks Hotel

Sydney Eastern Suburbs Paddington|0.18km from city center
With all the lockdowns of Covid and everything this past year has brought I have reflected on past travels and been meaning to get back to my reviews. I was here March 2020 with a friend. I had booked two rooms (1 each) and I was disappointed with the receptionist when I approached him about the noise of the room at the front after my first night stay with the idea of asking if I could downgrade my room from the most expensive to one of the smaller ones at the back, but he took everything as personal. His reaction was off the wall, he was so incredibly rude and nasty that I was shaking, I am quite diplomatic but I was surprised, I was thinking 'Do you speak to your Mother like that”, I was floored. My career has been in customer service training, in very difficult cases, this was not difficult and yet he went nuclear. He insisted that they had double glazing. They DO NOT but yes a 2nd pane of glass was added but not true double glazing and it did little to give me a good nights rest. I mentioned that maybe if one was from a big city noise would be no issue, but Im not from Sydney. I hope this person is no longer working for the hotel. He was not a good ambassador for it. I did finally insist on speaking to the manager, which he did not want me to do, who greatly helped with my move. But the scars of this visit, really are still there. My friend never knew about these issues, she arrived the following day, I was not happy to stay here but did so as to move would've caused issue with her. The manager at the time however was professional. Im sure I've seen reviews mentioning this rude staffer but it certainly looks like they are not here now. All I can say is in my experience it was not a good one, and on that I can't recommend it. I have never ever in my decades of traveling been treated by anyone so aggressively, I still fail to understand this entire episode and hope when travel is back I can go to a place where the welcome remains with me for all the right reasons. If this issue had been resolved nicely, calmly like an adult Im sure the rating would be much better..Rooms are small but clean and the back rooms are quieter....
Oxford House
4.1/525 opinii

Oxford House

Sydney Eastern Suburbs Paddington|0.58km from city center
OH! Firstly it is important to note that we chose Oxford House because of its close proximity to St Vincent Hospital. We would normally chose a large chain hotel with the added comforts because, well, who doesn’t like the nicer things when they travel. Oxford house is definitely not your average hotel. Its boutique, artsy, personal feel is felt throughout the entire property. From the second you enter Oxford House, no matter who is at the reception desk, you can guarantee your greeting will be warm and welcoming from the very first encounter. Any interaction with staff thereafter is as warm, friendly and genuinely caring. I read reviews (as you do) prior to our stay and a lot referred to the level of customer service. I, personally like nice linen, a comfortable bed, a good pillow, a pool, view. You know, that sort of thing. Oxford House ticked all my boxes above but it also ticked a box that wasn’t super important prior to this stay. It’s all about the customer service. We loved all the staff but our absolute favourite ladies were Carla and Alisha. Nothing was an effort for Carla and let me tell you, she’s got the skills to get things done. Our trip was complicated with hospital trips several times a day and we were filled with emotion and exhausted . Walking back through those doors of an evening, almost felt like home. Carla was particularly lovely and my 10 year old daughter adored her. By the time we left I felt like I had made a friend. Hotel was wonderful but Carla brought it up that extra level.

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Hotele blisko słynnych atrakcji w: Paddington

Zobacz te hotele położone blisko popularnych atrakcji w mieście Paddington

Victoria Barracks

MRS Banks Hotel
4.6/553 opinii

MRS Banks Hotel

Sydney Eastern Suburbs Paddington|Victoria Barracks w odległości 0.19km
With all the lockdowns of Covid and everything this past year has brought I have reflected on past travels and been meaning to get back to my reviews. I was here March 2020 with a friend. I had booked two rooms (1 each) and I was disappointed with the receptionist when I approached him about the noise of the room at the front after my first night stay with the idea of asking if I could downgrade my room from the most expensive to one of the smaller ones at the back, but he took everything as personal. His reaction was off the wall, he was so incredibly rude and nasty that I was shaking, I am quite diplomatic but I was surprised, I was thinking 'Do you speak to your Mother like that”, I was floored. My career has been in customer service training, in very difficult cases, this was not difficult and yet he went nuclear. He insisted that they had double glazing. They DO NOT but yes a 2nd pane of glass was added but not true double glazing and it did little to give me a good nights rest. I mentioned that maybe if one was from a big city noise would be no issue, but Im not from Sydney. I hope this person is no longer working for the hotel. He was not a good ambassador for it. I did finally insist on speaking to the manager, which he did not want me to do, who greatly helped with my move. But the scars of this visit, really are still there. My friend never knew about these issues, she arrived the following day, I was not happy to stay here but did so as to move would've caused issue with her. The manager at the time however was professional. Im sure I've seen reviews mentioning this rude staffer but it certainly looks like they are not here now. All I can say is in my experience it was not a good one, and on that I can't recommend it. I have never ever in my decades of traveling been treated by anyone so aggressively, I still fail to understand this entire episode and hope when travel is back I can go to a place where the welcome remains with me for all the right reasons. If this issue had been resolved nicely, calmly like an adult Im sure the rating would be much better..Rooms are small but clean and the back rooms are quieter....
Oxford House
4.1/525 opinii

Oxford House

Sydney Eastern Suburbs Paddington|Victoria Barracks w odległości 0.57km
OH! Firstly it is important to note that we chose Oxford House because of its close proximity to St Vincent Hospital. We would normally chose a large chain hotel with the added comforts because, well, who doesn’t like the nicer things when they travel. Oxford house is definitely not your average hotel. Its boutique, artsy, personal feel is felt throughout the entire property. From the second you enter Oxford House, no matter who is at the reception desk, you can guarantee your greeting will be warm and welcoming from the very first encounter. Any interaction with staff thereafter is as warm, friendly and genuinely caring. I read reviews (as you do) prior to our stay and a lot referred to the level of customer service. I, personally like nice linen, a comfortable bed, a good pillow, a pool, view. You know, that sort of thing. Oxford House ticked all my boxes above but it also ticked a box that wasn’t super important prior to this stay. It’s all about the customer service. We loved all the staff but our absolute favourite ladies were Carla and Alisha. Nothing was an effort for Carla and let me tell you, she’s got the skills to get things done. Our trip was complicated with hospital trips several times a day and we were filled with emotion and exhausted . Walking back through those doors of an evening, almost felt like home. Carla was particularly lovely and my 10 year old daughter adored her. By the time we left I felt like I had made a friend. Hotel was wonderful but Carla brought it up that extra level.

Pokaż więcej

Juniper Hall

MRS Banks Hotel
4.6/553 opinii

MRS Banks Hotel

Sydney Eastern Suburbs Paddington|Juniper Hall w odległości 0.14km
With all the lockdowns of Covid and everything this past year has brought I have reflected on past travels and been meaning to get back to my reviews. I was here March 2020 with a friend. I had booked two rooms (1 each) and I was disappointed with the receptionist when I approached him about the noise of the room at the front after my first night stay with the idea of asking if I could downgrade my room from the most expensive to one of the smaller ones at the back, but he took everything as personal. His reaction was off the wall, he was so incredibly rude and nasty that I was shaking, I am quite diplomatic but I was surprised, I was thinking 'Do you speak to your Mother like that”, I was floored. My career has been in customer service training, in very difficult cases, this was not difficult and yet he went nuclear. He insisted that they had double glazing. They DO NOT but yes a 2nd pane of glass was added but not true double glazing and it did little to give me a good nights rest. I mentioned that maybe if one was from a big city noise would be no issue, but Im not from Sydney. I hope this person is no longer working for the hotel. He was not a good ambassador for it. I did finally insist on speaking to the manager, which he did not want me to do, who greatly helped with my move. But the scars of this visit, really are still there. My friend never knew about these issues, she arrived the following day, I was not happy to stay here but did so as to move would've caused issue with her. The manager at the time however was professional. Im sure I've seen reviews mentioning this rude staffer but it certainly looks like they are not here now. All I can say is in my experience it was not a good one, and on that I can't recommend it. I have never ever in my decades of traveling been treated by anyone so aggressively, I still fail to understand this entire episode and hope when travel is back I can go to a place where the welcome remains with me for all the right reasons. If this issue had been resolved nicely, calmly like an adult Im sure the rating would be much better..Rooms are small but clean and the back rooms are quieter....
Oxford House
4.1/525 opinii

Oxford House

Sydney Eastern Suburbs Paddington|Juniper Hall w odległości 0.63km
OH! Firstly it is important to note that we chose Oxford House because of its close proximity to St Vincent Hospital. We would normally chose a large chain hotel with the added comforts because, well, who doesn’t like the nicer things when they travel. Oxford house is definitely not your average hotel. Its boutique, artsy, personal feel is felt throughout the entire property. From the second you enter Oxford House, no matter who is at the reception desk, you can guarantee your greeting will be warm and welcoming from the very first encounter. Any interaction with staff thereafter is as warm, friendly and genuinely caring. I read reviews (as you do) prior to our stay and a lot referred to the level of customer service. I, personally like nice linen, a comfortable bed, a good pillow, a pool, view. You know, that sort of thing. Oxford House ticked all my boxes above but it also ticked a box that wasn’t super important prior to this stay. It’s all about the customer service. We loved all the staff but our absolute favourite ladies were Carla and Alisha. Nothing was an effort for Carla and let me tell you, she’s got the skills to get things done. Our trip was complicated with hospital trips several times a day and we were filled with emotion and exhausted . Walking back through those doors of an evening, almost felt like home. Carla was particularly lovely and my 10 year old daughter adored her. By the time we left I felt like I had made a friend. Hotel was wonderful but Carla brought it up that extra level.

Pokaż więcej

Paddington Reservoir Gardens

MRS Banks Hotel
4.6/553 opinii

MRS Banks Hotel

Sydney Eastern Suburbs Paddington|Paddington Reservoir Gardens w odległości 0.11km
With all the lockdowns of Covid and everything this past year has brought I have reflected on past travels and been meaning to get back to my reviews. I was here March 2020 with a friend. I had booked two rooms (1 each) and I was disappointed with the receptionist when I approached him about the noise of the room at the front after my first night stay with the idea of asking if I could downgrade my room from the most expensive to one of the smaller ones at the back, but he took everything as personal. His reaction was off the wall, he was so incredibly rude and nasty that I was shaking, I am quite diplomatic but I was surprised, I was thinking 'Do you speak to your Mother like that”, I was floored. My career has been in customer service training, in very difficult cases, this was not difficult and yet he went nuclear. He insisted that they had double glazing. They DO NOT but yes a 2nd pane of glass was added but not true double glazing and it did little to give me a good nights rest. I mentioned that maybe if one was from a big city noise would be no issue, but Im not from Sydney. I hope this person is no longer working for the hotel. He was not a good ambassador for it. I did finally insist on speaking to the manager, which he did not want me to do, who greatly helped with my move. But the scars of this visit, really are still there. My friend never knew about these issues, she arrived the following day, I was not happy to stay here but did so as to move would've caused issue with her. The manager at the time however was professional. Im sure I've seen reviews mentioning this rude staffer but it certainly looks like they are not here now. All I can say is in my experience it was not a good one, and on that I can't recommend it. I have never ever in my decades of traveling been treated by anyone so aggressively, I still fail to understand this entire episode and hope when travel is back I can go to a place where the welcome remains with me for all the right reasons. If this issue had been resolved nicely, calmly like an adult Im sure the rating would be much better..Rooms are small but clean and the back rooms are quieter....
Oxford House
4.1/525 opinii

Oxford House

Sydney Eastern Suburbs Paddington|Paddington Reservoir Gardens w odległości 0.65km
OH! Firstly it is important to note that we chose Oxford House because of its close proximity to St Vincent Hospital. We would normally chose a large chain hotel with the added comforts because, well, who doesn’t like the nicer things when they travel. Oxford house is definitely not your average hotel. Its boutique, artsy, personal feel is felt throughout the entire property. From the second you enter Oxford House, no matter who is at the reception desk, you can guarantee your greeting will be warm and welcoming from the very first encounter. Any interaction with staff thereafter is as warm, friendly and genuinely caring. I read reviews (as you do) prior to our stay and a lot referred to the level of customer service. I, personally like nice linen, a comfortable bed, a good pillow, a pool, view. You know, that sort of thing. Oxford House ticked all my boxes above but it also ticked a box that wasn’t super important prior to this stay. It’s all about the customer service. We loved all the staff but our absolute favourite ladies were Carla and Alisha. Nothing was an effort for Carla and let me tell you, she’s got the skills to get things done. Our trip was complicated with hospital trips several times a day and we were filled with emotion and exhausted . Walking back through those doors of an evening, almost felt like home. Carla was particularly lovely and my 10 year old daughter adored her. By the time we left I felt like I had made a friend. Hotel was wonderful but Carla brought it up that extra level.

Pokaż więcej

Mr. Rose's Boutique

MRS Banks Hotel
4.6/553 opinii

MRS Banks Hotel

Sydney Eastern Suburbs Paddington|Mr. Rose's Boutique w odległości 0.48km
With all the lockdowns of Covid and everything this past year has brought I have reflected on past travels and been meaning to get back to my reviews. I was here March 2020 with a friend. I had booked two rooms (1 each) and I was disappointed with the receptionist when I approached him about the noise of the room at the front after my first night stay with the idea of asking if I could downgrade my room from the most expensive to one of the smaller ones at the back, but he took everything as personal. His reaction was off the wall, he was so incredibly rude and nasty that I was shaking, I am quite diplomatic but I was surprised, I was thinking 'Do you speak to your Mother like that”, I was floored. My career has been in customer service training, in very difficult cases, this was not difficult and yet he went nuclear. He insisted that they had double glazing. They DO NOT but yes a 2nd pane of glass was added but not true double glazing and it did little to give me a good nights rest. I mentioned that maybe if one was from a big city noise would be no issue, but Im not from Sydney. I hope this person is no longer working for the hotel. He was not a good ambassador for it. I did finally insist on speaking to the manager, which he did not want me to do, who greatly helped with my move. But the scars of this visit, really are still there. My friend never knew about these issues, she arrived the following day, I was not happy to stay here but did so as to move would've caused issue with her. The manager at the time however was professional. Im sure I've seen reviews mentioning this rude staffer but it certainly looks like they are not here now. All I can say is in my experience it was not a good one, and on that I can't recommend it. I have never ever in my decades of traveling been treated by anyone so aggressively, I still fail to understand this entire episode and hope when travel is back I can go to a place where the welcome remains with me for all the right reasons. If this issue had been resolved nicely, calmly like an adult Im sure the rating would be much better..Rooms are small but clean and the back rooms are quieter....

Pokaż więcej

Zobacz opinie gości na temat hoteli w: Paddington

Szukasz hoteli w mieście Paddington? Zainspiruj się opiniami innych podróżnych.
Oxford House
4.1/525 opinii
Sydney Eastern Suburbs
OH! Firstly it is important to note that we chose Oxford House because of its close proximity to St Vincent Hospital. We would normally chose a large chain hotel with the added comforts because, well, who doesn’t like the nicer things when they travel. Oxford house is definitely not your average hotel. Its boutique, artsy, personal feel is felt throughout the entire property. From the second you enter Oxford House, no matter who is at the reception desk, you can guarantee your greeting will be warm and welcoming from the very first encounter. Any interaction with staff thereafter is as warm, friendly and genuinely caring. I read reviews (as you do) prior to our stay and a lot referred to the level of customer service. I, personally like nice linen, a comfortable bed, a good pillow, a pool, view. You know, that sort of thing. Oxford House ticked all my boxes above but it also ticked a box that wasn’t super important prior to this stay. It’s all about the customer service. We loved all the staff but our absolute favourite ladies were Carla and Alisha. Nothing was an effort for Carla and let me tell you, she’s got the skills to get things done. Our trip was complicated with hospital trips several times a day and we were filled with emotion and exhausted . Walking back through those doors of an evening, almost felt like home. Carla was particularly lovely and my 10 year old daughter adored her. By the time we left I felt like I had made a friend. Hotel was wonderful but Carla brought it up that extra level.
MRS Banks Hotel
4.6/553 opinii
Sydney Eastern Suburbs
With all the lockdowns of Covid and everything this past year has brought I have reflected on past travels and been meaning to get back to my reviews. I was here March 2020 with a friend. I had booked two rooms (1 each) and I was disappointed with the receptionist when I approached him about the noise of the room at the front after my first night stay with the idea of asking if I could downgrade my room from the most expensive to one of the smaller ones at the back, but he took everything as personal. His reaction was off the wall, he was so incredibly rude and nasty that I was shaking, I am quite diplomatic but I was surprised, I was thinking 'Do you speak to your Mother like that”, I was floored. My career has been in customer service training, in very difficult cases, this was not difficult and yet he went nuclear. He insisted that they had double glazing. They DO NOT but yes a 2nd pane of glass was added but not true double glazing and it did little to give me a good nights rest. I mentioned that maybe if one was from a big city noise would be no issue, but Im not from Sydney. I hope this person is no longer working for the hotel. He was not a good ambassador for it. I did finally insist on speaking to the manager, which he did not want me to do, who greatly helped with my move. But the scars of this visit, really are still there. My friend never knew about these issues, she arrived the following day, I was not happy to stay here but did so as to move would've caused issue with her. The manager at the time however was professional. Im sure I've seen reviews mentioning this rude staffer but it certainly looks like they are not here now. All I can say is in my experience it was not a good one, and on that I can't recommend it. I have never ever in my decades of traveling been treated by anyone so aggressively, I still fail to understand this entire episode and hope when travel is back I can go to a place where the welcome remains with me for all the right reasons. If this issue had been resolved nicely, calmly like an adult Im sure the rating would be much better..Rooms are small but clean and the back rooms are quieter....

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    Na Trip.com mamy ponad 5 000 000 hoteli w ponad 230 krajach i regionach. Nie wiesz jeszcze, który hotel zarezerwować? Przejrzyj naszą stronę, aby poszukać inspiracji!

  • Czy mogę anulować lub zmienić rezerwację hotelu na Trip.com?

    Zależy to od regulaminu hotelu oraz daty anulowania rezerwacji. Zapoznaj się z sekcją regulaminu wybranego hotelu. Aby anulować lub zmienić rezerwacje, zaloguj się na swoje konto Trip.com, przejdź do „Moich rezerwacji” i postępuj zgodnie z instrukcją.

  • Jak mogę skontaktować się z obsługą klienta Trip.com?

    Możesz skontaktować się z całodobową obsługą klienta Trip.com, odwiedzając Centrum pomocy na Trip.com i przesyłając wniosek. Możesz także skontaktować się z nami przez telefon lub czat (w zależności od Twojej lokalizacji).

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