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I had a wonderful stay at Fairfield by Marriott Jakarta Soekarno-Hatta Airport. The room was exceptionally clean, and the bed was incredibly comfortable, providing a great night’s rest after a long day of travel. Breakfast was another highlight — a good selection of tasty dishes, fresh options, and warm service to start the morning right. I also appreciated the well-equipped gym, which had everything I needed for a proper workout. The hotel’s overall atmosphere felt modern, neat, and welcoming. With its convenient location near the airport and consistently high standards, this property is definitely a great choice for travellers.

We were pleasantly surprised again and again with them. First the airport pickup, Mr Rahman Hakim was very helpful with our luggages and communicated with us about where to meet up. The check in process was smooth with friendly front desk staff. We loved the simple yet very functional luggage storage, clean rooms, and comfy beds. Hot shower with good water pressure and quality toiletries are provided. They also have a small but well equipped gym and swimming pool (which we didn’t have time to use). The buffet breakfast was quite a spread, consisting of fruits, breads, rice, noodles, cereals, etc. They also have a coffee machine for americano and espresso, and some local tea and “jamu” drinks. We must mention that the staff there were very helpful despite most of them not being able to converse in English. My wife saw the noodle soup counter being set up and asked how can we assemble our own bakso. The staff there couldn’t understand but smiled, and few minutes later served us a hot bowl of bakso, which looked and tasted better than if we assembled it ourselves! What this hotel provided has exceeded our expectations! Would definitely stay there again. Having said all that, there are some minor things which we think can be improved: 1. The spa. We enjoyed the massage very much, but we felt some information can be revised to avoid misunderstanding: There is a Body Scrub Massage package for 200,000, but after asking the staff they said it’s just scrub with some stretching, no massage included. 2. Cafeteria. The rice porridge and soup were cold. Probably the soup warmer wasn’t working or was not turned on

Easy check in, clean private pod, clean showers and toilets. The free shuttle to the airport was easy to arrange and left on time. Would stay again.

I had a wonderful stay at Sheraton Airport Jakarta, and I’d love to share my experience. Special thanks to Mas A Gree from the restaurant team for his extra care and warm hospitality. He is very kind, friendly, and always checked on me and my husband every morning during breakfast—offering new dishes and making sure everything was perfect. The food was amazing too! Also, thank you to Mba Caca, as well as Mas Ryo, Surya, and nindi for their great service. Not to forget the warm and polite shuttle driver, Bapak Priyanto Julian, who was very helpful. And thank you to Mas Vincent/Joshua for taking care of my many pieces of luggage, hehe. Overall, it was such a pleasant and welcoming experience. I will definitely come back to Sheraton Airport Jakarta again!

I stayed at this hotel for a short business trip and had a comfortable experience. The room was well maintained, the working environment was convenient, and the service was professional. The location made commuting easy, which added value to the stay.

Location: 15-min car ride to airport. Free shuttle service provided by the hotel at 1.5-hour interval. No other business or eateries around the hotel. Amenities: Basic toiletries provided. Only multipurpose soap is available as hair, conditioner and body shower. - No room slipper provided. - No bottled drinking water provided but you could refill at the water dispenser along corridor. - No facial tissue available in the room. Room: Size is sufficient for solo or two travellers. I was unfortunate to get corner room directly opposite the staff room. The staff got in and out throughout the night and I woke up to noises. Room isn't bright enough for working.

Lobby was nice but the room itself definitely has seen better days. The wastafel faucet almost off, it keep wriggling whenever you use it and there's something like black mold on the lining of it. The toilet paper holder completely broken. I was being careful making coffee because the table that hang by the wall was askew, if nothing done to it pretty sure it'll fall off soon. Also there's no chair available so I had to drink by the bed. The staffs were nice though. It was short visit so it's okay-ish for airport hotel but it'll be nice to see some improvement

We booked this hotel simply because we had an overnight layover and needed somewhere close to the airport. At this price, we honestly didn’t expect much — and yes, it has air conditioning, a TV, Wi-Fi and basic toiletries. That’s about it. The biggest problem was that our room was on B1. There were mosquitoes everywhere, and the room had a strong, unpleasant underground smell. The room was also extremely tiny. Even with just hand-carry luggage, we struggled to find space and eventually had to put it in the bathroom. If you have large suitcases, good luck. There is also nothing around the hotel — no convenience store, no restaurants worth mentioning. The entire area is basically just airport hotels. So, if your only requirement is “I need somewhere cheap to close my eyes for one night before my next flight,” then sure, this place will do. But if you expect anything beyond the absolute basics, stay somewhere else. Being close to the airport is pretty much the only thing this hotel has going for it. They do offer airport transfers, which is a nice service, but the operating hours are 6:00 AM–9:30 PM, so unfortunately it didn’t work for our flight schedule. In short: cheap, close to the airport, and that’s about it. You get what you pay for.

A convenient option near the airport, especially for couples in transit. The rooms are clean, the check-in is smooth, and the environment is quiet enough for a restful night. Couples who stayed had no complaints and seemed satisfied with the overall comfort and service. It's not fancy, but it does the job well for a short stay near Soekarno-Hatta Airport.

Overall, it was okay, but a bit uncomfortable because the water supply was cut off from midnight until morning.