The Liberty residence is in the very center of Parma but the check in process is a nigh**are. The residence's area is restricted to the traffic but you have to pick up the key at Novotel, outside the restricted area, go to your residence, and , before leaving ..bring back to Novotel the key.
What about tourist's car pass to restricted central areas ? None.
What about tourist without car ?
Should they walk kilometres with their luggage to pick up and give back the key ?
Novotel awfully is saving money on customers service but they do not advice you about this check in procedure before buyng their rooms
Przetłumacz