Akara Perth

The management was incredibly rude, the rooms were dirty, and there were no proper curtains to block out the sunlight or corridor lights, making it impossible to sleep. On top of that, having food stolen from the fridge is unacceptable. It's outrageous that they charged us extra for leaving early after all these issues!! the thing got unbearable when that manager i will call her a karen who told my boyfriend that i am using him cause he carried both of our luggage, who is she to talk like this?No one should have to tolerate such disrespectful treatment.

I arrived around 13:00 and staff were present to let me in. I was pointed towards my room and it was ok. At the door way there was a stained carpet but once in the room it was ok. I wanted a room to myself with a clean bathroom, bed linen and a decent lock. I also wanted to be in easy reach of the city centre. The staff were nice enough and allowed me to leave my luggage for a few hours after check out. They also suggested museums that might be worth seeing. By chance the other residents were also ok. Having seen other reviews I’m not sure what they expect for the money. It definitely needs money spent on it such a new bathroom door in 107. It’s certainly aimed at temporary workers that come and go rather than holiday makers. For example it’s impossible to see out the windows due the other buildings being so close to it. Overall I’d definitely recommend to anyone wanting cheap central room and only intends to sleep in it. Go in with your eyes open and it s a super cheap room with the bare essentials.

Didn’t end up staying as it was recommended by staff that I should book elsewhere as no one would be working to check us in late. I asked if they would waive the fees as they had told me to cancel, they themselves denied the request to waive fees saying that I cancelled the day of arrival (when in fact I cancelled the day before). I was really, really disappointed in how they handled it and how they responded to my messages, it was all very curt and dismissive. Even if I am wholeheartedly in the wrong it was an honest mistake and they would have handled it better. Not great customer service at all.

This was the worst accomodation I have ever seen. No ammenities in the room. The room smelt, stained carpet, holes in the curtains, holes in the floor boards, the carpet held the floor together. There was no heating/cooling. This should be condemned.